Troubleshooting - DSC HS2016 User Manual

Chapter 8.0 Safety Instructions

8.1.2 Troubleshooting

Occasionally, you may have a problem with your Alarm Controller or telephone line. If this hap-
pens, your Alarm Controller will identify the problem and displays an error message. Refer to the
provided list when you see an error message on the display. If additional help is required, contact
your distributor for service.
Note: There are no parts replaceable by the end-user within this equipment, except for the keypad
batteries. Dispose of used batteries as per local rules and regulations.
This publication covers the following models x = 9 (912-919MHz UL/ULC systems) 4 (433MHz) or
8 (868MHz).
HS2016
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HS2128
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HS2032
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HS2064
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The following is a list of warnings applicable when this equipment is connected to the New Zealand
Telecom Network.
GENERAL WARNING
The following is a list of warnings applicable when this equipment is connected to the New Zealand
Telecom Network.
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It indicates
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it
provides no assurance that any item will work correctly in all respects with another item of Teleper-
mitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
Reverse Numbering (Decadic Signalling)
Decadic signaling should not be used as it is being progressively phased out of the network. DTMF
dialling is 100% available and it should always be used.
Line Grabbing Equipment
This equipment is set up to carry out test calls at pre-determined times. Such test calls will interrupt
any other calls that may be set up on the line at the same time. The timing set for such test calls
should be discussed with the installer. The timing set for test calls from this equipment may be sub-
ject to 'drift'. If this proves to be inconvenient and your calls are interrupted, then the problem of
timing should be discussed with the equipment installer. The matter should NOT be reported as a
fault to Telecom Faults Service.
D.C. Line Feed To Other Devices
During dialing, this device unit does not provide DC voltage to the series port connection and this
may cause loss of memory functions for the terminal devices (local telephone) connected to T-1, R-
1.
General Operation (ringer sensitivity and loading)
This device only responds to Distinctive Alert cadences DA1 and DA2.
In the event of any problem with this device, it is to be disconnected. A CPE item connected to one
of the device's terminal ports may be connected directly in its place. The user should then arrange
for the product to be repaired. Should the matter be reported to Telecom as a wiring fault, and the
fault is proven to be due to this product, a call-out charge will be incurred.
HS2LCD
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HS2LCDP
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HS2LCDRFx
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HS2LCDRFPx
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HS2LCDWFx
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HS2LCDWFPx
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HS2LCDWFPVx
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HS2LED
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HS2ICN
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HS2ICNP
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HS2ICNRFx
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HS2ICNRFPx
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