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HS2016/2032/2064/2128 Alarm Panel V1.0 User Manual WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.
Table of Contents 1 Quick Reference 2 Understanding your Keypad Display Icon and LED Keypad Symbols ................7 Keypad Models.......................8 3 About your Security System The PowerSeries Neo Security System ..............9 3.1.1 General System Operation..................9 3.1.2 Carbon Monoxide Detection ..................9 3.1.3 Fire Detection ......................9 3.1.4 Testing your System ....................10...
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Table of Contents 6 Wireless Keys and other Devices Using 2-way Wireless Keys ...................23 Using Proximity Tags.....................23 SMS Command and Control...................23 6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands ....24 6.3.2 Sending SMS Commands to your System..............24 6.3.3 SMS Responses from your System ................25 7 Managing Users...
1 Q u i c k R e f e r e n c e The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based navigation system.
2 U n d e r s t a n d i n g y o u r K e y p a d D i s p l a y The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads.
2 U n d e r s t a n d i n g y o u r K e y p a d D i s p l a y 2.2 Keypad Models NOTES: In the following list if x = 9 (the system operates in 912-919MHz), x=4 (the system operates in 433MHz band) or x=8 (the system operates in 868MHz band).
3 A b o u t y o u r S e c u r i t y S y s t e m 3.1 The PowerSeries Neo Security System Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and convenience.
3 A b o u t y o u r S e c u r i t y S y s t e m 3.1.4 Testing your System Tests all system keypad LED’s, keypad sounders, bells and/or sirens. IMPORTANT • To insure that your system continues to function as intended, you must test your system weekly.
4 S e c u r i n g t h e P r e m i s e s The PowerSeries Neo provides multiple arming modes as described below: Away mode Use when no one in your household will be home. Away mode activates all perimeter and interior sensors in the alarm system.
4 S e c u r i n g t h e P r e m i s e s To Arm the System in Away Mode (Continued) LCD Display 6. Once the exit delay timer expires, thereby arming the system, the: System Armed in Away Mode •...
4 S e c u r i n g t h e P r e m i s e s • Arming all other internal sensors. Arming the system in Night mode is only possible after the system has first been armed in Stay mode. To access armed interior areas when the system is armed in Night Mode, you must disarm the system.
4 S e c u r i n g t h e P r e m i s e s 4.1.5 Leaving when the System is Already Armed - Quick Exit Use the Quick Exit feature if the system is already armed and you would like to leave without disarming and rearming the system.
4 S e c u r i n g t h e P r e m i s e s Table 4-1 LCD Keypad Zone Indications LCD Display Indication Description none Zone is ready for arming. Zone Label <> Zone is currently open. You may be unable to arm the system. Zone Label <>...
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4 S e c u r i n g t h e P r e m i s e s To Bypass Individual Zones (Continued) LCD Display 6. If using an LED or ICN series keypad, the will light and the bypassed zone * Warning * Bypass Active #s will be shown.
4 S e c u r i n g t h e P r e m i s e s 4.4.1 Bypass Groups Program frequently bypassed zones into the system as a bypass group. Using bypass groups avoids individually bypassing each zone. One bypass group can be programmed per partition. NOTE: This feature is not to be used in UL listed installations.
4 S e c u r i n g t h e P r e m i s e s 4.5.1 Arming Errors An error tone (long beep) sounds if the system is unable to arm. Arming errors occur if: •...
4 S e c u r i n g t h e P r e m i s e s To Disarm the System with a Proximity Tag • Present your Proximity Tag to a keypad equipped with a proximity sensor anytime the system is armed.
5 E m e r g e n c y K e y s a n d A l a r m s 5.1 Emergency Keys IMPORTANT: EMERGENCY USE ONLY! Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring sta- tion.
5 E m e r g e n c y K e y s a n d A l a r m s If the Carbon Monoxide Alarm Sounds 1. Operate Silence button. 2. Call emergency services or your fire department. 3.
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5 E m e r g e n c y K e y s a n d A l a r m s LCD Display What it means A single burglary sensor was tripped. Central station has been notified. Burglary Not <>...
6 W i r e l e s s K e y s a n d o t h e r D e v i c e s In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices: •...
6 W i r e l e s s K e y s a n d o t h e r D e v i c e s 6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands The phone number of the system is programmed by the installer.
6 W i r e l e s s K e y s a n d o t h e r D e v i c e s Table 6-1 SMS Commands (Continued) Commands Notes Activate Command Output 2 Activates Output 2 Activate Command Output 3 Activates Output 3 Activate Command Output 4...
7 M a n a g i n g U s e r s Up to 95 different user access codes can be programmed in the PowerSeries Neo. Each user access code can be: • Uniquely labeled. • Assigned a proximity tag. In order to operate, proximity tags must be enrolled in the system. •...
7 M a n a g i n g U s e r s Duress Use if forced to access your keypad under threat. Duress codes function the same as user access codes, except they transmit a Duress Report to your monitoring station Codes when used to perform any function on the system.
7 M a n a g i n g U s e r s 7.1.2 Enrolling and Deleting Proximity Tags When enrolling or deleting proximity tags for a user, the system provides a choice of option depending on if tag is already enrolled or not. For more information on see 6.2 "Using Proximity Tags". To Enroll a Proximity Tag LCD Display 1.
7 M a n a g i n g U s e r s To Edit a User Label LCD Display 4. When the required letter or number is displayed use the arrow keys scroll to the next letter. 5. When finished, press the key, use the keys to scroll to Save then press...
8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1 User Functions The PowerSeries Neo allows for a variety of user configurable functions as listed below: •...
8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1.3 Enabling/Disabling the Auto Arm/Disarm Feature NOTE: Access to this feature must be configured by installer. To enable/disable Auto Arm/Disarm LCD Display 1.
8 C o n f i g u r i n g U s e r F u n c t i o n s To enable/disable the System Service/DLS (Continued) LCD Display 2. Press to enable/disable the SystemServ/DLS feature. SystemServ/DLS is Enabled 3.
8 C o n f i g u r i n g U s e r F u n c t i o n s To set the Late to Open time (Continued) LCD Display 3. Using a 24 hour format, set the desired time. After you enter the fourth digit Set 24Hr Time Enter HH:MM 9999 the screen will revert back to the previous day of the week menu.
8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1.12 Setting the Voice Chime volume This feature is only available when using an HS2LCDWFPV wireless keypad. To change Voice Chime volume LCD Display 1.
9 M a n a g i n g T r o u b l e s 9.1 Trouble Conditions Trouble Conditions (Level 1) are comprised of various trouble types (Level 2) which may in turn be related to a specific zone, module, device or additional type of system equipment (Level 3). For an explanation of possible trouble conditions and the recommended actions required see Table 9-1.
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9 M a n a g i n g T r o u b l e s Table 9-1 Trouble Conditions (Continued) Trouble Trouble # Description Trouble Types Trouble # Trouble Condition Notification Level 1 Level 2 Level 3 Device Faults The system has detected an issue with one or more connected devices.
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9 M a n a g i n g T r o u b l e s Table 9-1 Trouble Conditions (Continued) Trouble Trouble # Description Trouble Types Trouble # Trouble Condition Notification Level 1 Level 2 Level 3 Communications The system has detected a communication TLM Trouble trouble.
1 0 M a n a g i n g P a r t i t i o n s A partition is a limited area of the premises which operates independently from the other areas. Partitioning a system can be beneficial if the property has outbuildings that need to be secured inde- pendently of a main area or if the home has a separate apartment.
1 0 M a n a g i n g P a r t i t i o n s Table 10-1 Partition Flags (Continued) LCD Display Flag Description Partition is ready to be armed. Partition is not ready to be armed. Partition is in alarm.
1 1 A d d i t i o n a l F e a t u r e s 11.1 Turning the Chime ON/OFF Turning the chime on audibly notifies you whenever an entry/exit sensor is tripped. To turn the Chime ON or OFF LCD Display •...
1 1 A d d i t i o n a l F e a t u r e s To configure a Command Output to Follow a Schedule LCD Display 1. Press and use the scroll keys to navigate to Follow Output Control <>...
REN is separately shown on the label. Incidence of Harm If this equipment (HS2016, HS2032, HS2064, HS2128) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible.
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INDUSTRY CANADA STATEMENT The following is a list of warnings applicable when this equipment is con- NOTICE: The models: HS2128, HS2064, HS2032, HS2016 meet the appli- nected to the New Zealand Telecom Network. cable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number.
1 3 I n s t a l l e r W a r n i n g WARNING Please Read Carefully N o t e t o I ns ta l l er s positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other This warning contains vital information.
There are no parts replaceable by the end-user within this equipment, except for the keypad batteries. Dispose of used batteries as per local rules and regulations. This publication covers the following models x = 9 (912-919MHz UL/ULC systems), 4 (433MHz) or 8 (868MHz). • HS2016 • HS2LCD • HS2LCDWFx • HS2ICN •...
EULA, even if this EULA is deemed to be a modification of any previous ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE arrangement or contract. If You do not agree to the terms of this EULA, DSC is AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT...
1 6 L o c a t i n g D e t e c t o r s a n d E s c a p e P l a n The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms.
1 6 L o c a t i n g S m o k e a n d C O D e t e c t o r s 16.2 Fire Escape Planning There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a family escape plan be developed and rehearsed.
1 7 R e f e r e n c e Fill out the following information for future reference and store this guide in a safe place. 17.1 System Information Mark if Buttons are Enabled FIRE Medical PANIC The Exit Delay Time is _______ seconds. The Entry Delay Time is _______ seconds.
1 7 R e f e r e n c e 17.3 Access Code and Sensor / Zone information Master Code [01] : _________________________ Table 17-1 Access Code Reference Sheet Code Access Code Code Access Code Code Access Code Code Access Code...
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1 7 R e f e r e n c e Table 17-2 Sensor / Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type...
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1 7 R e f e r e n c e Table 17-2 Sensor / Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type...