DSC HS2016 User Manual

DSC HS2016 User Manual

Alarm panel
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HS2016/2032/2064/2128 Alarm Panel
V1.0 User Manual
WARNING: This manual contains information on limitations regarding
product use and function and information on the limitations as to liability
of the manufacturer. The entire manual should be carefully read.

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Summary of Contents for DSC HS2016

  • Page 1 HS2016/2032/2064/2128 Alarm Panel V1.0 User Manual WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.
  • Page 3: Table Of Contents

    Table of Contents 1 Quick Reference 2 Understanding your Keypad Display Icon and LED Keypad Symbols ................7 Keypad Models.......................8 3 About your Security System The PowerSeries Neo Security System ..............9 3.1.1 General System Operation..................9 3.1.2 Carbon Monoxide Detection ..................9 3.1.3 Fire Detection ......................9 3.1.4 Testing your System ....................10...
  • Page 4 Table of Contents 6 Wireless Keys and other Devices Using 2-way Wireless Keys ...................23 Using Proximity Tags.....................23 SMS Command and Control...................23 6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands ....24 6.3.2 Sending SMS Commands to your System..............24 6.3.3 SMS Responses from your System ................25 7 Managing Users...
  • Page 5 Table of Contents 11.4 Command Outputs....................40 11.5 Cross Zoning......................41 11.6 Swinger Shutdown....................41 11.7 Call Waiting......................41 11.8 Fire Alarm Verification ..................41 12 Regulatory Agency Statements 13 Installer Warning 14 Safety Instructions 14.1 Regular Maintenance and Troubleshooting............45 14.1.1 Cleaning........................45 14.1.2 Troubleshooting......................45 15 EULA 16 Locating Detectors and Escape Plan 16.1 Smoke Detectors.....................47...
  • Page 6: Quick Reference

    1 Q u i c k R e f e r e n c e The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based navigation system.
  • Page 7: Understanding Your Keypad Display

    2 U n d e r s t a n d i n g y o u r K e y p a d D i s p l a y The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads.
  • Page 8: Keypad Models

    2 U n d e r s t a n d i n g y o u r K e y p a d D i s p l a y 2.2 Keypad Models NOTES: In the following list if x = 9 (the system operates in 912-919MHz), x=4 (the system operates in 433MHz band) or x=8 (the system operates in 868MHz band).
  • Page 9: About Your Security System

    3 A b o u t y o u r S e c u r i t y S y s t e m 3.1 The PowerSeries Neo Security System Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and convenience.
  • Page 10: Testing Your System

    3 A b o u t y o u r S e c u r i t y S y s t e m 3.1.4 Testing your System Tests all system keypad LED’s, keypad sounders, bells and/or sirens. IMPORTANT • To insure that your system continues to function as intended, you must test your system weekly.
  • Page 11: Securing The Premises

    4 S e c u r i n g t h e P r e m i s e s The PowerSeries Neo provides multiple arming modes as described below: Away mode Use when no one in your household will be home. Away mode activates all perimeter and interior sensors in the alarm system.
  • Page 12: Stay Arming The System With The Keypad

    4 S e c u r i n g t h e P r e m i s e s To Arm the System in Away Mode (Continued) LCD Display 6. Once the exit delay timer expires, thereby arming the system, the: System Armed in Away Mode •...
  • Page 13: No-Entry Arming

    4 S e c u r i n g t h e P r e m i s e s • Arming all other internal sensors. Arming the system in Night mode is only possible after the system has first been armed in Stay mode. To access armed interior areas when the system is armed in Night Mode, you must disarm the system.
  • Page 14: Leaving When The System Is Already Armed - Quick Exit

    4 S e c u r i n g t h e P r e m i s e s 4.1.5 Leaving when the System is Already Armed - Quick Exit Use the Quick Exit feature if the system is already armed and you would like to leave without disarming and rearming the system.
  • Page 15: Lcd Display

    4 S e c u r i n g t h e P r e m i s e s Table 4-1 LCD Keypad Zone Indications LCD Display Indication Description none Zone is ready for arming. Zone Label <> Zone is currently open. You may be unable to arm the system. Zone Label <>...
  • Page 16 4 S e c u r i n g t h e P r e m i s e s To Bypass Individual Zones (Continued) LCD Display 6. If using an LED or ICN series keypad, the will light and the bypassed zone * Warning * Bypass Active #s will be shown.
  • Page 17: Bypass Groups

    4 S e c u r i n g t h e P r e m i s e s 4.4.1 Bypass Groups Program frequently bypassed zones into the system as a bypass group. Using bypass groups avoids individually bypassing each zone. One bypass group can be programmed per partition. NOTE: This feature is not to be used in UL listed installations.
  • Page 18: Arming Errors

    4 S e c u r i n g t h e P r e m i s e s 4.5.1 Arming Errors An error tone (long beep) sounds if the system is unable to arm. Arming errors occur if: •...
  • Page 19: Disarming Error

    4 S e c u r i n g t h e P r e m i s e s To Disarm the System with a Proximity Tag • Present your Proximity Tag to a keypad equipped with a proximity sensor anytime the system is armed.
  • Page 20: Emergency Keys And Alarms

    5 E m e r g e n c y K e y s a n d A l a r m s 5.1 Emergency Keys IMPORTANT: EMERGENCY USE ONLY! Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring sta- tion.
  • Page 21: Intrusion (Burglary) Alarm - Continuous Siren

    5 E m e r g e n c y K e y s a n d A l a r m s If the Carbon Monoxide Alarm Sounds 1. Operate Silence button. 2. Call emergency services or your fire department. 3.
  • Page 22 5 E m e r g e n c y K e y s a n d A l a r m s LCD Display What it means A single burglary sensor was tripped. Central station has been notified. Burglary Not <>...
  • Page 23: Wireless Keys And Other Devices

    6 W i r e l e s s K e y s a n d o t h e r D e v i c e s In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices: •...
  • Page 24: Using The Keypad To Lookup The Number To Call For Sms Commands

    6 W i r e l e s s K e y s a n d o t h e r D e v i c e s 6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands The phone number of the system is programmed by the installer.
  • Page 25: Sms Responses From Your System

    6 W i r e l e s s K e y s a n d o t h e r D e v i c e s Table 6-1 SMS Commands (Continued) Commands Notes Activate Command Output 2 Activates Output 2 Activate Command Output 3 Activates Output 3 Activate Command Output 4...
  • Page 26: Managing Users

    7 M a n a g i n g U s e r s Up to 95 different user access codes can be programmed in the PowerSeries Neo. Each user access code can be: • Uniquely labeled. • Assigned a proximity tag. In order to operate, proximity tags must be enrolled in the system. •...
  • Page 27: Adding, Changing And Deleting Access Codes

    7 M a n a g i n g U s e r s Duress Use if forced to access your keypad under threat. Duress codes function the same as user access codes, except they transmit a Duress Report to your monitoring station Codes when used to perform any function on the system.
  • Page 28: Enrolling And Deleting Proximity Tags

    7 M a n a g i n g U s e r s 7.1.2 Enrolling and Deleting Proximity Tags When enrolling or deleting proximity tags for a user, the system provides a choice of option depending on if tag is already enrolled or not. For more information on see 6.2 "Using Proximity Tags". To Enroll a Proximity Tag LCD Display 1.
  • Page 29: Assigning A Partition To A User Code

    7 M a n a g i n g U s e r s To Edit a User Label LCD Display 4. When the required letter or number is displayed use the arrow keys scroll to the next letter. 5. When finished, press the key, use the keys to scroll to Save then press...
  • Page 30: Configuring User Functions

    8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1 User Functions The PowerSeries Neo allows for a variety of user configurable functions as listed below: •...
  • Page 31: Enabling/Disabling The Auto Arm/Disarm Feature

    8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1.3 Enabling/Disabling the Auto Arm/Disarm Feature NOTE: Access to this feature must be configured by installer. To enable/disable Auto Arm/Disarm LCD Display 1.
  • Page 32: User Callup

    8 C o n f i g u r i n g U s e r F u n c t i o n s To enable/disable the System Service/DLS (Continued) LCD Display 2. Press to enable/disable the SystemServ/DLS feature. SystemServ/DLS is Enabled 3.
  • Page 33: Changing The Brightness Of The Lcd Keypad

    8 C o n f i g u r i n g U s e r F u n c t i o n s To set the Late to Open time (Continued) LCD Display 3. Using a 24 hour format, set the desired time. After you enter the fourth digit Set 24Hr Time Enter HH:MM 9999 the screen will revert back to the previous day of the week menu.
  • Page 34: Setting The Voice Chime Volume

    8 C o n f i g u r i n g U s e r F u n c t i o n s 8.1.12 Setting the Voice Chime volume This feature is only available when using an HS2LCDWFPV wireless keypad. To change Voice Chime volume LCD Display 1.
  • Page 35: Managing Troubles

    9 M a n a g i n g T r o u b l e s 9.1 Trouble Conditions Trouble Conditions (Level 1) are comprised of various trouble types (Level 2) which may in turn be related to a specific zone, module, device or additional type of system equipment (Level 3). For an explanation of possible trouble conditions and the recommended actions required see Table 9-1.
  • Page 36 9 M a n a g i n g T r o u b l e s Table 9-1 Trouble Conditions (Continued) Trouble Trouble # Description Trouble Types Trouble # Trouble Condition Notification Level 1 Level 2 Level 3 Device Faults The system has detected an issue with one or more connected devices.
  • Page 37 9 M a n a g i n g T r o u b l e s Table 9-1 Trouble Conditions (Continued) Trouble Trouble # Description Trouble Types Trouble # Trouble Condition Notification Level 1 Level 2 Level 3 Communications The system has detected a communication TLM Trouble trouble.
  • Page 38: Managing Partitions

    1 0 M a n a g i n g P a r t i t i o n s A partition is a limited area of the premises which operates independently from the other areas. Partitioning a system can be beneficial if the property has outbuildings that need to be secured inde- pendently of a main area or if the home has a separate apartment.
  • Page 39: Fire And Co Zone Types

    1 0 M a n a g i n g P a r t i t i o n s Table 10-1 Partition Flags (Continued) LCD Display Flag Description Partition is ready to be armed. Partition is not ready to be armed. Partition is in alarm.
  • Page 40: Additional Features

    1 1 A d d i t i o n a l F e a t u r e s 11.1 Turning the Chime ON/OFF Turning the chime on audibly notifies you whenever an entry/exit sensor is tripped. To turn the Chime ON or OFF LCD Display •...
  • Page 41: Cross Zoning

    1 1 A d d i t i o n a l F e a t u r e s To configure a Command Output to Follow a Schedule LCD Display 1. Press and use the scroll keys to navigate to Follow Output Control <>...
  • Page 42: Regulatory Agency Statements

    REN is separately shown on the label. Incidence of Harm If this equipment (HS2016, HS2032, HS2064, HS2128) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible.
  • Page 43 INDUSTRY CANADA STATEMENT The following is a list of warnings applicable when this equipment is con- NOTICE: The models: HS2128, HS2064, HS2032, HS2016 meet the appli- nected to the New Zealand Telecom Network. cable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number.
  • Page 44: Installer Warning

    1 3 I n s t a l l e r W a r n i n g WARNING Please Read Carefully N o t e t o I ns ta l l er s positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other This warning contains vital information.
  • Page 45: Safety Instructions

    There are no parts replaceable by the end-user within this equipment, except for the keypad batteries. Dispose of used batteries as per local rules and regulations. This publication covers the following models x = 9 (912-919MHz UL/ULC systems), 4 (433MHz) or 8 (868MHz). • HS2016 • HS2LCD • HS2LCDWFx • HS2ICN •...
  • Page 46: Eula

    EULA, even if this EULA is deemed to be a modification of any previous ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE arrangement or contract. If You do not agree to the terms of this EULA, DSC is AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT...
  • Page 47: Locating Detectors And Escape Plan

    1 6 L o c a t i n g D e t e c t o r s a n d E s c a p e P l a n The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms.
  • Page 48: Fire Escape Planning

    1 6 L o c a t i n g S m o k e a n d C O D e t e c t o r s 16.2 Fire Escape Planning There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a family escape plan be developed and rehearsed.
  • Page 49: Reference

    1 7 R e f e r e n c e Fill out the following information for future reference and store this guide in a safe place. 17.1 System Information Mark if Buttons are Enabled FIRE Medical PANIC The Exit Delay Time is _______ seconds. The Entry Delay Time is _______ seconds.
  • Page 50: Access Code And Sensor / Zone Information

    1 7 R e f e r e n c e 17.3 Access Code and Sensor / Zone information Master Code [01] : _________________________ Table 17-1 Access Code Reference Sheet Code Access Code Code Access Code Code Access Code Code Access Code...
  • Page 51 1 7 R e f e r e n c e Table 17-2 Sensor / Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type...
  • Page 52 1 7 R e f e r e n c e Table 17-2 Sensor / Zone Information Sensor Protected Area Sensor Type Sensor Protected Area Sensor Type...
  • Page 53 1 7 R e f e r e n c e NOTES:...
  • Page 54 1 7 R e f e r e n c e NOTES:...
  • Page 55 1 7 R e f e r e n c e NOTES:...
  • Page 56 © 2014 Tyco International Ltd. and its Respective Companies. All Rights Reserved. Toronto, Canada • www.dsc.com • The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco International Ltd. will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary.

This manual is also suitable for:

Hs2032Hs2064Hs2128

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