Ccv Configuration Instructions; Connecting The Dk To A Stand-Alone Ccv Pc - Toshiba STRATA DK14 Installation And Maintenance Manual

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ACD Installation

CCV Configuration Instructions

Line Drivers must be used in pairs.
drivers.
Figure 13-15 Twisted Pair Connections
Instructions for connecting PCs more than 50 feet from the Strata DK are covered later in this
section.
Data Broadcast Unit
The Data Broadcast Unit
enables you to connect more than three PCs
to with the Call Center Viewer application. A
data broadcast unit regenerates the RS-232
signal to accommodate multiple PCs.
A suitable data broadcast unit to drive eight
PCs can be obtained from Black Box
Corporation at (724) 746-5500, model
number TL158A.
This unit is powered by AC. If the Strata
DK424 system is equipped with reserve power, then a small PC-type uninterrupted power supply
can be used for full system operation in the event of a power failure.
Instructions for connecting multiple PCs to the CCV appear later in this section.
CCV Configuration Instructions

Connecting the DK to a Stand-alone CCV PC

➤
Connect the Strata DK280 or DK424 MIS port (RSIU/RSIS, RSSU, PIOU, or PIOUS PCB) to
the COM port of the host computer with an RS-232 cable. See
Figure 13-17 Connecting Strata DK Directly to a CCV PC with Optional Wall Board
13-18
+
XMT
-
G
-
RCV
+
(Figure
Strata DK
Host PC with Call
Center Viewer (CCV)
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Figure 13-15 shows the connections between the two line
Pair 1
Twisted-pair Cable
Pair 2
13-16)
TXD CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 PWR
Figure 13-16 RJ-25 Data Broadcast Unit
+
RCV
-
G
-
XMT
+
2547
Figure 13-17.
Wall Board
CALLS WAITING: 18 LCW: 15:10
Strata DK I&M
2336
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