Machine Problems; Faxing Problems - Konica Minolta BIZHUB 131f User Manual

16

16.2.6 Machine problems

Symptom
The LCD shows nothing,
and the keys are not work-
ing.
The machine is not activat-
ed when the power switch is
turned on.
The machine beeps and
shows an error message.
Frequently document jams
Frequently paper jams

16.2.7 Faxing problems

Symptom
Cannot sending
Cannot stop the sending
Cannot receive automatical-
ly
Cannot receive manually
Cannot store a document
into the memory
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16-28
Maintenance and Troubleshooting
Suggested solutions
Check that the power switch is turned on.
Check that the power cord is connected properly.
See "LCD error messages" on page 16-20.
• Check for the ADF cover is closed properly.
• If there is a foreign matter in the ADF, remove it.
• Ensure that the document is the proper weight. (See "Docu-
ment handling" on page 4-7.)
• Clean the ADF rollers (see page 16-4.)
• Ensure that the paper is the proper paper weight. (See "Paper
handling" on page 4-10.)
Suggested solutions
• Check that the phone line is connected properly.
• Check that the number stored in your autodailler is correctly.
• Make sure that the machine is in fax mode. If not, change to
the mode to the fax mode by pressing [CopyFaxScan].
• Your machine cannot cancel a sending by pressing [Stop]. To
cancel a sending, press [Fax Cancel] and select a job you want
to cancel, then press [Enter]. (See "Reviewing or cancelling
commands [CD]" on page 9-12 for more details.)
• Check that the phone line is connected properly.
• Check that the machine is in the automatic receiving mode
(page 10-3).
• The memory may be full. If there is no paper in the cassette,
set a paper to print the received document stored in the mem-
ory.
• Make sure that the external phone is attached to your machine
to receive a fax manually.
• In manual receive mode, you must press [Start] before you
hang up the phone.
• The memory may be full. If there is no paper in the cassette,
set a paper to print the received document stored in the mem-
ory.
• Make sure that the machine is in fax mode. If not, change to
the mode to the fax mode by pressing [CopyFaxScan].
• The memory may be full. If there is no paper in the cassette,
set the paper to print the received document stored in the
memory.
• The number of document can be stored in the current opera-
tion is full. Delete unnecessary document.
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