Transferring Calls - Polycom VVX 400 User Manual

To resume a held call :
Do one of the following :
From Lines view, press Resume. If there's more than one held call on the line, the last
call that you held will be resumed. If you have multiple lines and you press Resume,
the last call that you held—on either line—will be resumed. Or
From Calls view, use the up and down arrow keys to highlight the call, and press Resume.

Transferring Calls

When you transfer a call to another person, you have the option to talk to the person before
the transfer completes.
If your phone supports a blind transfer, you can automatically transfer a call without talking
to the other person. The call is automatically transferred after you dial the number you're
transferring the call to.
To transfer a call :
From Lines or Calls view, press Transfer. The active call is held.
1
From the Dialer, place a call to the person you want to transfer the call to.
2
When you hear the ring-back sound, press Transfer to complete the transfer. Or, if you
3
want to talk with the person before the transfer completes, connect and talk with the
person, and then press Transfer. To cancel the transfer before the call connects, tap Cancel.
To perform a blind transfer :
From Lines or Calls view, press Transfer. The active call is held.
1
From the Dialer, press Blind, and place a call to the person you want to transfer the call to.
2
If you don't see Blind, press More, and then Blind.
The call automatically transfers to the person you specified.
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