Chapter 2: Using Basic Features; How Your Phone Handles Calls - Polycom VVX 400 User Manual

Chapter 2: Using Basic Features

Now that you're familiar with your phone's user interface and how to interact with it, you're
ready to perform baisc phone tasks that you'll use on a daily basis. At the end of this chapter,
you'll become expert at handling multiple calls at one time, manipulating incoming and active
calls, and accessing directories and lists so you can perform tasks quickly and efficiently
In this chapter, you'll learn about :
Calling, answering, holding, and ending calls
Ignoring, rejecting, forwarding, and transferring calls
Setting up conference calls
Enabling Do Not Disturb
Listening to voicemail
Handling Directories, Recent Calls, and Favorites
Customizing ringtones
Controlling phone volume
Setting up Do Not Disturb
Using headsets
Managing shared lines

How Your Phone Handles Calls

Your phone can handle multiple calls at a time. However, only one active call—the call that has
audio associated with it—can be in progress at any given time. In addition to the active call, your
phone may have multiple other calls that are either held, or in an incoming or ringing state. Your
phone can handle a maximum of 6 calls at one time.
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