Resetting The Ip Telephone; Resetting Your Phone - Avaya 9620 Manual

The 4620 Telephone

Resetting the IP Telephone

4620 User's Guide
IP Office
Reset your IP Telephone when other troubleshooting suggestions do not
correct the problem or after being advised to do so by your System
Administrator.

Resetting Your Phone

This basic reset procedure should resolve most problems.
1. Press the Mute button.
2. Using the dial pad, press the following keys in sequence: 73738#
•
The display shows the message "Reset values? * = no # = yes."
3. Choose one of the following:
•
If you want to reset the phone without resetting any assigned
values, press * (asterisk).
- A confirmation tone sounds and the display prompts
"Restart phone?
* = no
# = yes."
•
If you want to reset the phone and any previously assigned
(programmed) values, press # (the pound key). (Use this option
only if your phone has programmed, static values)
- The display shows the message "Resetting values" while
your IP Telephone resets its programmed values, such as
the IP address, to its default values, and re-establishes the
connection to the server. The display then prompts "Restart
phone?
* = no
# = yes."
NOTE: Any reset/restart of your phone may take a few minutes.
40DHB0002USEP - Issue 1 (4th November 2003)
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