Problem Solving; Paper Feed Problems; Paper Jam Has Been Cleared, But Printer Does Not Print - Oki 3037 User Manual

PROBLEM SOLVING

Paper feed problems

Paper jams are frequent.
• More than one sheet feeds at a time.
• Paper curls.
• Paper feeds at an angle.
Possible cause
The printer is not horizontal.
The paper is too thin.
The paper is moist or affected
by static.
The paper is creased or
wrinkled.
The paper is not aligned
correctly.
Paper doesn't feed.

Paper jam has been cleared, but printer does not print.

Possible cause
The top cover has not
remained open until all
paper jams have been
cleared.
Remedy
Place the printer on a stable, level surface.
Use the correct type of paper (see Specifications).
Store paper within specified temperature and
humidity levels.
Remove the creased/wrinkled paper from the feed
tray.
Adjust tray or manual feed guides.
Correct paper feed selection in the printer driver.
Remedy
Removing a paper jam is not sufficient:
Raise and gently lower the top cover, especially if the
paper jam has been removed from behind the front cover.
ES 3037/3037e Windows Troubleshooting • 434