Safety Connect Services; Automatic Collision Notification; Stolen Vehicle Location - Lexus rx350 2016 Owner's Manual

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6-5. Using the other interior features

Safety Connect services

Automatic Collision Notification

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In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the response center. The responding agent
receives the vehicle' s location and attempts to speak with the vehicle occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.

Stolen Vehicle Location

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If your vehicle is stolen, Safety Connect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle location data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
Emergency Assistance Button ("SOS")
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In the event of an emergency on the road, push the "SOS" button to reach the
Safety Connect response center. The answering agent will determine your
vehicle' s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the "SOS" button, tell the response-center agent that you
are not experiencing an emergency.
Enhanced Roadside Assistance
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Enhanced Roadside Assistance adds GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the "SOS" button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a description of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
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