Printing-Related Troubleshooting - MUTOH ValueJet VJ-1204 User Manual

6.1.4 Printing-related troubleshooting

(1) Printing is partially stained or incomplete.
Notes
•
Proper print quality may not be obtained with non-compatible media.
Possible cause
Does the media include moisture?
Using the media with folds and wrinkles?
Does the media curl or float?
(2) The order of printing is incorrect (There are some places that cannot be printed).
Possible cause
Is the loading position of the media correct?
Set the origin and print position?
(3) Printing is blurred.
Possible cause
Are you using the compatible media?
Using thick and thin media?
Using standard media?
Is the media setup correct?
Printing on the printing surface?
(4) White or black lines appear on the printing.
Possible cause
Are you using compatible media?
Is the scroller set correctly?
Are the nozzles in good condition?
(5) Printing lines are not straight.
Possible cause
Is the ink cassette within the validity period?
Are you using compatible media?
Is the printer correctly aligned?
Performed Media feed compensation
(6) Printing lines are duplicated or are patchy.
Possible cause
Are the head nozzles in good condition?
Remedy
Replace it with new media.
Use compatible media.
If media that is not compatible is used, set the
following items in the MediaSet Menu.
· Media
· Stiffness
Remedy
Set the media correctly.
Cancel or reset the settings of the origin and print
position.
Remedy
Use the compatible media.
Use the compatible media.
Use the compatible media.
Set up the media correctly.
Confirm the printing surface of the media and set it
correctly.
Remedy
Use compatible media.
Set the scroller correctly.
Perform head cleaning.
Remedy
Use a new ink cassette.
Use compatible media.
Perform alignment.
Perform media feed compensation
Remedy
Perform head cleaning.
114 AP-75740 – Rev 1.1 – 23/01/2007
User's Guide ValueJet 1204
Chapter 6: Troubleshooting