Table Of Contents - HP StoreOnce D2D Backup System Gen2E Maintenance And Service Manual

Table of Contents

Contents

1 Introduction...............................................................................................5

Performance best practices.........................................................................................................5

HP D2D and HP ProLiant...........................................................................................................5

How do I tell whether I have a Gen2E product?.......................................................................6

Using the ProLiant Guide with HP D2D4312, EH983B, models...................................................6

Using the ProLiant Guide with HP D2D4106/41 12, EH996B/EH998B/EH993C, models...............7

Using the ProLiant Guide with HP D2D2502/2504, EJ001C/EJ002C, models.............................8

POST messages and troubleshooting...........................................................................................9

Tasks that are unique to the HP D2D...........................................................................................9

Software upgrades...................................................................................................................9

2 The flash memory module..........................................................................10

Overview..............................................................................................................................10

Part number......................................................................................................................10

Identifying a flash memory module failure..................................................................................10

Troubleshooting procedure..................................................................................................10

Replacing the memory module.................................................................................................10

3 Replacing the system motherboard .............................................................13

Motherboard part numbers......................................................................................................13

Before replacing the motherboard- a note about licenses...........................................................13

iLO2 licenses.....................................................................................................................13

SAAP licence (HP D2D4312)...............................................................................................13

J27 settings (HP D2D4106/41 12 and HP D2D2502/2504)..........................................................14

After replacing the motherboard...............................................................................................14

4 Flash Backed Write Cache (FBWC) module failures.......................................16

Part numbers..........................................................................................................................16

Identifying the battery/flash capacitor module failure..................................................................16

HP D2D4312, D2D4106 and D2D41 12.................................................................................16

HP D2D2502/4 ...............................................................................................................17

Replacing the battery/flash capacitor module............................................................................17

Flash capacitor module location...........................................................................................17

Procedure....................................................................................................................18

5 The HP SmartArray P410i and P41 1 RAID controllers and HP SAS expander

card (HP D2D4312).....................................................................................19

Overview..............................................................................................................................19

Part numbers..........................................................................................................................19

Identifying a RAID contoller failure............................................................................................19

Before replacing a RAID controller - a note about licenses.........................................................20

P410i controller failure (HP D2D4312)........................................................................................20

P41 1 controller failure (HP D2D4312).........................................................................................20

HP SAS expander card (HP D2D4312)......................................................................................21

6 The HP SmartArray P212 RAID controller (HP D2D2502, 2504, 4106,

41 12).........................................................................................................23

Overview..............................................................................................................................23

Part numbers.....................................................................................................................23

Identifying a RAID contoller failure............................................................................................23

Before replacing a RAID controller - a note about licenses.........................................................24

Replacing the HP Smart Array P212 controller.............................................................................24

Contents

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Table Of Contents - HP StoreOnce D2D Backup System Gen2E Maintenance And Service Manual

Troubleshooting

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