Table Of Contents - HP StoreOnce D2D Backup System Gen2E Maintenance And Service Manual

Contents
1 Introduction...............................................................................................5
Performance best practices.........................................................................................................5
HP D2D and HP ProLiant...........................................................................................................5
How do I tell whether I have a Gen2E product?.......................................................................6
Using the ProLiant Guide with HP D2D4312, EH983B, models...................................................6
Using the ProLiant Guide with HP D2D4106/41 12, EH996B/EH998B/EH993C, models...............7
Using the ProLiant Guide with HP D2D2502/2504, EJ001C/EJ002C, models.............................8
POST messages and troubleshooting...........................................................................................9
Tasks that are unique to the HP D2D...........................................................................................9
Software upgrades...................................................................................................................9
2 The flash memory module..........................................................................10
Overview..............................................................................................................................10
Part number......................................................................................................................10
Identifying a flash memory module failure..................................................................................10
Troubleshooting procedure..................................................................................................10
Replacing the memory module.................................................................................................10
3 Replacing the system motherboard .............................................................13
Motherboard part numbers......................................................................................................13
Before replacing the motherboard- a note about licenses...........................................................13
iLO2 licenses.....................................................................................................................13
SAAP licence (HP D2D4312)...............................................................................................13
J27 settings (HP D2D4106/41 12 and HP D2D2502/2504)..........................................................14
After replacing the motherboard...............................................................................................14
4 Flash Backed Write Cache (FBWC) module failures.......................................16
Part numbers..........................................................................................................................16
Identifying the battery/flash capacitor module failure..................................................................16
HP D2D4312, D2D4106 and D2D41 12.................................................................................16
HP D2D2502/4 ...............................................................................................................17
Replacing the battery/flash capacitor module............................................................................17
Flash capacitor module location...........................................................................................17
Procedure....................................................................................................................18
5 The HP SmartArray P410i and P41 1 RAID controllers and HP SAS expander
card (HP D2D4312).....................................................................................19
Overview..............................................................................................................................19
Part numbers..........................................................................................................................19
Identifying a RAID contoller failure............................................................................................19
Before replacing a RAID controller - a note about licenses.........................................................20
P410i controller failure (HP D2D4312)........................................................................................20
P41 1 controller failure (HP D2D4312).........................................................................................20
HP SAS expander card (HP D2D4312)......................................................................................21
6 The HP SmartArray P212 RAID controller (HP D2D2502, 2504, 4106,
41 12).........................................................................................................23
Overview..............................................................................................................................23
Part numbers.....................................................................................................................23
Identifying a RAID contoller failure............................................................................................23
Before replacing a RAID controller - a note about licenses.........................................................24
Replacing the HP Smart Array P212 controller.............................................................................24
Contents 3