Post Messages And Troubleshooting; Tasks That Are Unique To The Hp D2D; Software Upgrades - HP StoreOnce D2D Backup System Gen2E Maintenance And Service Manual

Table of Contents

Figure 3 Rear view of the HP D2D2502/2504

1. Power supply cable socket

2. LAN port 1 (always used for data connection)

3. LAN port 2

4. iLO2 Management port (Do not use for data)

POST messages and troubleshooting

The HP D2D Web Management Interface is the primary source of troubleshooting information.

However, it is not able to capture power-on self-test hardware-related issues. Always refer to the

appropriate Maintenance and Service Guide for Power-On Self-Test (POST) information. To view

POST messages you will need a system console attached to the HP D2D. Please see the HP D2D

Backup System User Guide for more information about connecting and using the system console.

The following tasks are described in this guide:

How to replace the flash memory module

How to replace the motherboard

How to replace the HP Smart Array RAID controller

The Web Management Interface is used to upgrade software and also has a link to the HP Support

website from where the software must be downloaded. Language Pack upgrades are also available

to ensure all updates to screen messages and help text are displayed correctly in all languages.

For more information about the upgrade process and how to use the Web Management Interface,

please refer to the Software (Administration) section of the Web Management Interface chapter

in the HP D2D Backup System User Guide. See also

5. PCIe slots (one full and one low profile)

6. VGA port for system console monitor

7. USB ports for system console keyboard and mouse