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3 Replacing the system motherboard
For all products, refer to the appropriate Maintenance and Server Guide for detailed instructions
on replacing the motherboard. This chapter describes the following tasks that are specific to HP
D2D Backup Systems:
Set the J27 jumper on HP D2D4106/41 12 and HP D2D2502/2504 products.
Update BIOS IDs on all products.
Reinstate iLO2 licences on all products
Reinstate the RAID 6 license for the integral RAID controller on HP D2D4312 products
IMPORTANT:
cards into the same slot from which they were removed. See also the rear view drawings in Chapter
1.
Motherboard part numbers
HP D2D4312 G2 Backup Systems: The motherboard for the HP D2D4312 Backup System is
the standard DL370 G6 motherboard. Please refer to the DL370 G6 Maintenance and Service
Guide for details of how to replace it.
IMPORTANT:
ON - to ensure that the motherboard is seen as a DL370 and not an ML370.
HP D2D4106/41 12 G2 and HP D2D2502/2504 G2 Backup Systems: The motherboard for
both the HP D2D4106/41 12 Backup System and the HP D2D2502/2504 Backup System is
part number: 583724-001.
Before replacing the motherboard— a note about licenses
iLO2 licenses
All G2 products are shipped with paper copies of the iLO2 licenses. If you no longer have these
licenses and the board is still working for the iLO2 GUI connection via its management Ethernet
port, make a note of the license before you remove the motherboard. (If it is not working, contact
HP Support.)
1.
Log on to the iLO2 GUI.
2.
Select the Administration Tab.
3.
Select Licensing and make a note of the License Key.
SAAP licence (HP D2D4312)
The Smart Array Advanced Pack (SAAP) is required to enable RAID 6 support. You must reinstate
the SAAP license, if you replace the motherboard on an HP D2D4312 product, because it has an
integral P410i card. If you do not, the system will experience one of the following symptoms :
Very slow product performance (Running as RAID5 access to the disks, if the arrays had not
failed themselves)
Refusal to create the storage (if the storage arrays have failed and need to be rebuilt from
scratch)
The units are shipped with paper copies of the SAAP license. If you no longer have this license
and the board is still working, make a note of the license before you replace the motherboard.
1.
Reboot the system.
2.
During the POST screen, when advised, hit any key to see further messages.
When replacing the motherboard (or individual cards) be sure to always replace
Please ensure that the system maintenance switch SW1, S3 setting is set to
Motherboard part numbers
13
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Troubleshooting
