Breville BES840XL Instruction Booklet page 17

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PRoBLEM PoSSIBLE CAUSES
• Coffee tamped too
no crema.
lightly.
• Coffee is ground too
coarsely.
• Coffee beans or
pre-ground coffee
are stale.
• The filter basket may
be blocked.
• Single Wall filter baskets
are being used with
pre-ground coffee.
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WhAt to do
Tamp between 30-40lbs
or
15-20kg of pressure.
Use slightly finer grind.
If grinding fresh whole
coffee beans, buy freshly
roasted coffee with a
"roasted on"
date and use within 2
weeks
of this date.
If using pre-ground
coffee, use within a week
of grinding.
Use the pin on the end
of the provided cleaning
tool to unblock the
hole(s). If the hole(s)
remain blocked, dissolve
a cleaning tablet in hot
water and soak filter
basket and portafilter
in solution for approx.
20 minutes. Rinse
thoroughly.
Ensure you use Dual
Wall filter baskets with
pre-ground coffee.
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PRoBLEM PoSSIBLE CAUSES
• The machine is carrying
Pulsing/pumping
out the normal operation
sound while
of the 15 bar Italian
extracting espresso
pump.
or steaming milk.
• Water tank is empty.
• Water tank is not fully
inserted and locked into
position.
Water leaking. • Auto purge feature.
Water is automatically
released into the
drip tray after the
steam and hot water
functions to ensure the
thermocoil is at the
optimal temperature for
extracting espresso.
• Water tank is not fully
inserted and locked into
position.
• The silicone seal
surrounding the shower
screen needs to be
replaced to ensure the
portafiler is properly
secured into the group
head.
Machine is on but • The safety thermal-cut
out may have activated
ceases to operate
due to the pump
overheating.
WhAt to do
Fill tank.
Push water tank down
completely to lock into
place.
Ensure the drip tray is
firmly pushed in place
after using the steam and
hot water functions.
Push water tank down
completely to lock into
place.
Refer to "Using the Allen
Key", page 26.
Turn the machine Off
and allow to cool for
about 30-60 minutes.
If problem persists,
call Breville Consumer
Service on:
1-866-273-8455 (USA)
1-855-683-3535 (Canada).
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