Transferring A Call In Line Appearance Mode - AT&T SB67020 User Manual

Synapse SB67020/SB67025 Deskset User's Guide

Transferring a Call in Line Appearance Mode

You can transfer an active call to:
an internal extension

an external number, if this function has been enabled by your system

administrator
another extension's voicemail, Group Mailbox, or your Personal Mailbox

an Auto Attendant.

To transfer a call:
1. Press
the Transfer Setup screen appears.
2. Select a transfer target. You can:
press the Intercom key and dial an extension number.

press an available Line key and dial an external number. Depending on your

system configuration, transferring calls to an outside line may be disabled.
call a number from a list. For example, press

call.
take a held call off hold or access the Held Calls list (MENU –> 1 –> 1) to retrieve

a held call
transfer the call directly to voicemail by pressing

Voicemail screen appears, on which you can press:



Press

3. When the new call is established, you are ready to transfer the first call. You can:
speak to the person to whom you are transferring the call and announce the

transfer.
cancel the Transfer Setup screen on the first call by pressing CANCEL. The call

remains on hold.
4. To complete the transfer, press
two seconds. When the transfer is complete, the screen returns to Idle mode.
Call Management
from the Active Call screen. The call is automatically put on hold and
Transfer
to select an extension's Personal Mailbox
VMList
to select a Group Mailbox (if available)
MBList
to transfer the call to your Personal mailbox.
Personal
to select an Auto Attendant to which to transfer the call
AutoAtt
45
ExtList
Vmail
. A Call Transferred screen appears for
Transfer
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and select an extension to
. The Transfer to