Transferring A Call; Putting A Call On Hold; Answering A Call Ringing At Another Extension; Forwarding A Call - AT&T MLS-34D Manual

Transferring a Call

To pass a call to another extension:
1.
[ ] +
Transfer
Extension Number
2.
3.

Putting a Call on Hold

To hold so anyone with the line can pick it up:
Hold:
1. Press [
[ ]
Hold
To hold so only you can pick it up (Exclusive Hold):
Exclusive Hold:
1. Press [
[ ] [ ] [ ]
Feature 0 2
To pick up a held call:
To Pick Up:
1.
[ ]
Line
2. Lift handset.
Answering a Call Ringing at Another
Extension
To answer a call ringing at any other extension:
At a specific extension:
1.
[ ] [ ] +
Intercom 6
Extension Number
2.
or
3.
At any extension:
[ ] [ ] [ ] +
Intercom 6 8
Line Number (01–12)
To answer an outside call ringing at any other extension in
At any extension in the
the Pickup Group:*
Pickup Group:
1.
[ ] [ ] [ ] +
Intercom 6 6
Group Number (1–4)
2.
3. Dial [
To forward intercom, outside, and trensferred calls:
1. Press [
[ ] [ ] [ ] +
Feature 1 1
Source Extension
2. Dial your extension number.
Number +
3. Dial the destination extension number.
Destination Extension
To cancel Call Forwarding, enter your own extension number as the
Number
destination. Your system phone beeps once each time a call is
forwarded from your extension.
* Calling Group, Pickup Group, and Hunt Group extensions are listed on a separate form. See your
System Manager.
While active on the call, press [
The call is put on hold and you hear intercom dial tone.
Dial the extension (or [ ] [
7 7
which you want the call transferred.
When someone answers, announce the call, then hang up.
If no one answers or the call is refused, to reconnect to the caller,
press the line button next to the winking green light.
].
Hold
] [ ] [ ].
Feature 0 2
Press the held line button.
Press [ ].
Intercom
Lift handset.
Dial [ ] plus the number of the ringing extension (or if you know
6
which line is ringing—but not the specific extension—dial [
plus the two-digit line number).
Press [ ].
Intercom
Lift handset
] [ ] plus the group number (1–4).
6 6

Forwarding a Call

] [ ] [ ].
Feature 1 1
8
].
Transfer
] and a Hunt Group number from 1–6) to
] [ ]
6 8