Transferring A Call To A Busy Extension; Transferring A Call In Line Appearance Mode - AT&T SB67035 User Manual

Synapse SB67035 Deskset User's Guide

Transferring a call to a busy extension

If you try to transfer a call to an extension in your office that is on an active call or is
paging, the Extension Status screen reads on a call, as shown in Figure 21.
If the other extension has Do Not Disturb ON, the Extension Status screen reads Busy,
as shown in Figure 21.
Extension Status
Amy Lee
is on a call
Press Xfer VM to transfer waiting party
to Extension’s voicemail.
Continue
Extension with Active Call or Paging
You can press:

Continue
Deskset's screen, and the other party can answer your call if they wish.

Mailbox.

Transferring a Call in Line Appearance Mode

You can transfer an active call to:
an internal extension

an external number, if this function has been enabled by your system administrator

another extension's voicemail, Group Mailbox, or your Personal mailbox

an Auto Attendant.

Call Management
Quick
Dial
Xfer VM
Figure 21. Extension Status Screens
to call the other extension. Your incoming call appears on the other
to transfer the waiting party directly to the other extension's Personal
Xfer VM
Extension Status
Amy Lee
is Busy
Press Xfer VM to transfer waiting party
to Extension’s voicemail.
Continue
Extension with DND ON
47
Back to Contents
Quick
Dial
Xfer VM