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Advanced Call Handling
Call Transferring
Screened Call Transfers
You can answer a call at your LCD speakerphone and transfer it to another
telephone. If you first identify the caller to the party receiving the transfer (giving
that user the opportunity to prepare for the call), you have made a screened
transfer.
•
To screen and transfer a call to another telephone in the
system,
1. ANSWER call.
2. PRESS TRNS/CONF button or SELECT
Transfer (call is automatically placed on
hold).
3. DIAL extension number of telephone to
receive transfer, OR PRESS DSS/BLF button
for that extension.
4. ANNOUNCE call when intercom party
answers.
5. PRESS SPEAKER to disconnect (if in
speakerphone mode), OR HANG UP.
The intercom party then has the call (if he or she answered the screened transfer
with the handset). If you announce the transfer over the speaker, the intercom
party's telephone will ring with the transferred call after you hang up.
•
If the intercom party is busy, take one of
the following steps (if made available at
your telephone by installer
programming):
1. SELECT Reconnect to reconnect the call to
your station.
2. SELECT Message to leave a
message-waiting indication at the called
station.
3. SELECT Callback to camp-on at the called
station.
4. SELECT Voicemail to connect the caller to the busy party's
Voicemail.
46
Wednesday 19
Hold
Group Listen
Transfer
Record
Conference
J Doe Ext 1234
Wednesday 19
Reconnect
Message
Callback
Voicemail
Calling Ext: 1234
RECON
IP Speakerphone Station User's Guide
GCA70-377
11:36am
11:36am
MSG
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