Call Transferring - Comdial Impact 8012S Series User Manual

Advanced Call Handling

Call Transferring

Screened Call Transfers
You can answer a call at your LCD speakerphone and transfer it to another
telephone. If you first identify the caller to the party receiving the transfer (giving
that user the opportunity to prepare for the call), you have made a screened transfer.
•
To screen and transfer a call to another telephone in the
system,
1. ANSWER call.
2. PRESS TRNS/CNF (call is automatically placed on hold).
3. DIAL extension number of telephone to receive transfer, OR
PRESS DSS/BLF button for that extension.
4. ANNOUNCE call when intercom party answers.
5. PRESS SPEAKER to disconnect (if in speakerphone mode), OR
HANG UP.
The intercom party then has the call (if he or she answered the screened transfer with
the handset). If you announce the transfer over the speaker, the intercom party's
telephone will ring with the transferred call after you hang up.
•
If the intercom party is busy, take one of the
following steps (if made available at your
telephone by installer programming):
1. SELECT RECON to reconnect the call to your
station.
2. SELECT SOHVA to interrupt the call and tell the
intercom party that a call awaits.
3. SELECT MSG to leave a message-waiting indication at the called
station.
40
J Doe Ext 321 Is Busy
SOHVA
Attempting a Transfer
LCD Speakerphone Station User's Guide
GCA70-258
RECON MSG