AT&T E1828B User Manual page 53

Appendix
Troubleshooting
M y c o r d l e s s
handset beeps
five times and
is not perform-
ing normally
CAN'T CONNECT
displays on my
cordless handset
• If the other telephones in your home are having the
same problem, the problem is in your wiring or local
service. Contact your local telephone company (charges
may apply).
• Eliminate any background noise. Noise from a television,
radio or other appliance may cause the telephone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing,
or dialing from another room in your home with less
background noise.
• Make sure the power cord is securely plugged into the
base. Plug the telephone into a different, working electri-
cal outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the telephone's elec-
trical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and base
to reset.
• Other electronic products can cause interference to your
cordless phone. Try installing your telephone as far away
from these types of electronic devices as possible: wire-
less routers, radios, radio towers, pager towers, cellular
telephones, intercoms, room monitors, televisions, per-
sonal computers, kitchen appliances and other cordless
telephones.
• Place the cordless handset in telephone base for one
minute to allow the cordless handset and base to resyn-
chronize channels.
• Move the cordless handset closer to the telephone base.
It might have moved out of range.
• If the cordless handset is in its charger and the CHARGE
light does not come on, refer to The CHARGE light is off
in this troubleshooting guide.
• Reset the base. Unplug the telephone's electrical power.
Wait for 15 seconds then plug it back in. Allow up to one
minute for the cordless handset and base to reset.
• Other electronic products can cause interference with your
cordless telephone. Try installing your telephone as far
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