AT&T E1828B User Manual
AT&T E1828B User Manual

AT&T E1828B User Manual

5.8 ghz corded/cordless telephone/answering system with caller id/ call waiting
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User's manual
E5828B/E1828B
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting

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Summary of Contents for AT&T E1828B

  • Page 1 User's manual E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model # E5828B/E1828B Product name: 5.8GHz corded/cordless telephone/answering system Serial # (found on the bottom of the telephone base)
  • Page 3 You must install and charge the battery before using the telephone. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: •...
  • Page 4: Table Of Contents

    User's manual E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting Table of contents Getting started Quick reference guide ...2 Parts checklist ...4 Telephone base installation ...5 Battery installation & charging ...7 Wall mounting ...8 Belt clip & optional headset ...9 Telephone operation Handset settings ...
  • Page 5: Getting Started

    Getting started Quick reference guide Cordless handset SELECT/TRANSFER Press to store a programming option (pages 10-12), or to create a directory entry in memory (page 25). During a call, press to transfer a call between cordless handsets (page 19). CID/-VOLUME When phone is idle, press display caller ID information (pages 30-32).
  • Page 6: Telephone Base

    Getting started Quick reference guide Telephone base RINGER VOLUME: Set switch on side of base (off, low, high). (page 14) INTERCOM/CID DEL • Press to delete displayed caller ID entry (page 34). While phone is idle, press to page handset (page 16), or press and hold to delete all caller ID entries (page 35).
  • Page 7: Parts Checklist

    Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base. User's manual E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system with caller ID/...
  • Page 8: Telephone Base Installation

    Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not controlled to a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
  • Page 9 Getting started Telephone base installation Plug the small end of the larg- er power adapter into the power jack at the bottom of the tele- phone base. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.
  • Page 10: Battery Installation & Charging

    Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in charger to charge for 16 hours before use. You can keep the battery charged by returning the handset to charger after use. When the battery is fully depleted, a recharge takes about 12 hours.
  • Page 11: Wall Mounting

    Getting started Wall mounting The telephone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as per- sonal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1.
  • Page 12: Belt Clip & Optional Headset

    Getting started Belt clip & optional Install belt clip as shown below if desired. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111.
  • Page 13: Telephone Operation

    Telephone operation Handset settings You can change settings to program how the cordless handset works. Each cordless handset operates individually from the other handsets. The ringer sound, ringer volume, date & time dial mode and language must be programmed sepa- rately for each cordless handset.
  • Page 14 Telephone operation Handset settings Set handset date & time The handset displays the date & time when idle. You can set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 30).
  • Page 15 RINGER: 1 OFF LOW HIGH NOTE: If you choose OFF, the cordless handset ringer will be turned off, and the screen will display RINGER OFF and when the cordless handset is idle (not in use). If there are any un- reviewed calls, the screen will displays XX MISSED CALLS instead of RINGER OFF and...
  • Page 16: Base Settings

    LANGUAGE DIAL MODE: TONE NOTES: 1. This sets the dial mode for the telephone base only. 2. During a power failure, only the corded handset can be used to make and answer calls. The dial mode will default to pulse dial. To change to tone dial temporar- ily, press TONE on the tele-...
  • Page 17 Telephone operation Base settings Choose base ringer volume The base ringer volume can be set to OFF, LOW, or HI, by adjusting the switch on the left side of the telephone base. This switch affects only the telephone base ringer volume, the handset ringer volume remains unchanged.
  • Page 18: Basic Cordless Handset Operation

    PHONE ON 00:49 5201314 NOTE: Pressing OFF/CLEAR on a handset will only temporarily silence the ringer on that handset. The other cordless hand- set and telephone base will continue to ring normally. Telephone operation Basic cordless handset operation Making and answering calls To answer an incoming call, press (or any key except or DIR /VOLUME+).
  • Page 19: Basic Base Operation

    Lift corded handset, or press SPEAKER SPEAKER 00:09 12345678901 Redial Press INTERCOM/ CID DEL locate handset NOTE: If the handset battery is extinct, this feature will not work. Telephone operation Basic base operation Making and answering calls To answer a call, lift the corded handset, or press SPEAKER.
  • Page 20: Options While On Calls

    Volume Flash Hold Channel Flash Hold Volume Mute Speaker Telephone operation Options while on calls To adjust volume Press CID/-VOLUME or DIR /VOLUME+ buttons on the cordless handset or the ton on the telephone base to adjust listening volume. Call waiting If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are...
  • Page 21 SCANNING... Phone Speaker Telephone operation Options while on calls Channel (cordless handset only) If a call is noisy, unclear or if words fade out, press MENU/ on the cordless handset to CHAN scan for a better communication channel between the handset and the telephone base. Temporary tone dialing If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by...
  • Page 22: Call Transfer

    Telephone operation Call transfer Call transfer To move an outside call from one cordless hand- set to the other cordless handset: • Press /TRANSFER. Your cordless handset SELECT will display CALL TRANSFERRED and the desti- nation handset will begin ringing. •...
  • Page 23: Intercom Calls

    INT/ Press DELETE to page the telephone base. INTERCOM/ Press CID DEL to page the cordless handset. Telephone operation Intercom calls Intercom calls You can use the intercom feature to have con- versations between the handset and the tele- phone base. Press the INT/ cordless handset or INTERCOM/ telephone base.
  • Page 24 NOTES: 1. You can also press HOLD before starting to move the call. 2. Before the intercom call is answered, the person who originated the PAGE can press PHONE/ FLASH the cordless handset, or on the base press SPEAKER or lift the corded handset to cancel the page and resume the outside call.
  • Page 25 NOTE: Before the inter- com call is answered, the per- son who originated the PAGE can press PHONE/ FLASH the cordless handset, or press SPEAKER or lift the corded handset on the base, to cancel the page and resume the out- side call.
  • Page 26: Directories

    PAT WILLIAMS 5551234 CHRIS WILSON MEMORY FULL Telephone operation Directories Directories (handset and base) Each cordless handset or the telephone base has its own and separate directory. Each directory can store up to 30 entries. Each entry can contain a number up to 24 digits, and a name up to 15 let- ters.
  • Page 27: Speed Dialing

    NOTE: The speed dial fea- ture occupies up to nine of the thirty memory locations in the directory. For example, if there are only five speed dial entries, then up to 25 entries can be stored in the directory. If there are already 30 entries in the directory, no new directory and speed dial entries can be stored...
  • Page 28 MENU/ CHAN DIRECTORY SELECT/ TRANSFER ENTER NAME SELECT/ TRANSFER ENTER NUMBER (pages 26-27). PAT WILLIAMS 5551234 SELECT/ TRANSFER DISTINCT RING? N 5551234 Telephone operation Speed dialing (cordless handset only) To create a directory entry • Press MENU/ to begin programming. CHAN •...
  • Page 29: New Directory Entries

    NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until you delete an existing one. MENU/ CHAN DIRECTORY...
  • Page 30 SELECT/ TRANSFER ENTER NUMBER PAT WILLIAMS 5551234 SELECT/ TRANSFER (Cordless handset only) DISTINCT RING? N 5551234 SELECT/ TRANSFER 10:08 02/14 Telephone operation New directory entries To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT/ Options while entering numbers: •...
  • Page 31: Directory Search

    DIRECTORY PAT WILLIAMS 5551234 To display first entry BETH 5554321 To scroll name by name JOHN 5550123 To search alpha- betically SPEED EDIT ERASE 5551234 NOTE: To place a call on the corded handset using a directory entry, lift the corded handset, press the DIR button until you find the entry and...
  • Page 32: To Dial Or Change An Entry

    DIRECTORY ADRM 5551234 SELECT/ TRANSFER SPEED EDIT ERASE 5551234 SPEED EDIT ERASE 5551234 SPEED EDIT ERASE 5551234 SELECT/ Press TRANSFER to choose blinking option on the handset. NOTES: 1. Screens shown above are displayed on the cordless handset. The telephone base display is slightly dif- ferent, but the procedure is the same.
  • Page 33: Caller Id Operation

    CHRISTINE SMITH 908-555-0100 10:08 02/14 CHRIS WILSON 908-555-4321 8/12 10:06 Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another...
  • Page 34 CHRISTINE SMITH 908-555-0100 10:08 02/14 NOTE: Caller ID features will work only if both you and the caller are in areas offer- ing caller ID service, and if both telephone companies use compatible equipment. Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about...
  • Page 35 Caller ID operation There are also occasions when other information or no information is displayed for various reasons: On-screen message PRIVATE NAME CHRISTINE SMITH PRIVATE CALLER 908-555-0100 10:08 02/14 UNKNOWN NAME UNKNOWN CALLER Missed calls When the handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS.
  • Page 36: Caller Id Memory

    NOTES: 1. The call logs on cordless handset and telephone base are not shared. Action taken on one will not affect the other. 2. Only the cordless handset will show the order of the call in call history. Caller ID operation Caller ID memory Memory capacity Each cordless handset or the telephone base has...
  • Page 37 NOTES: 1. When there is an unanswered call, the screen on the cordless handset and the telephone base will show the number of missed call. 2. When only some of the missed calls have been reviewed, the screen on the telephone base or cordless handset will continue to show the remaining number of unreviewed calls.
  • Page 38 Caller ID operation Caller ID memory • Press SELECT/ TRANSFER SELECT on telephone base to edit the telephone number. You can make any changes to the num- ber by using the CID then on telephone base and handset to erase characters, or using the dial pad to enter new ones (see pages 26-27 for instruc- tions).
  • Page 39 Caller ID operation Caller ID memory Deleting all caller ID records • Press and hold • A message appears on the screen asking you to • If you press ERASE ALL NO ERASE ALL logs are independent, so deleting the entire call log on one will not affect the call log of the other.
  • Page 40: Call Waiting

    Caller ID operation Call waiting If you have subscribed to the call waiting service from your local telephone company, you will hear a beep if there is an incoming call while you are already on the phone. The telephone number of the new incoming call will also be displayed on the screen.
  • Page 41: Answering System Operation

    Message counter Number of messages waiting (or during playback, message number currently playing) Press to review or record announcement, press again to quit (page 40). Press to review or set clock (page 39). Press repeatedly to hear setup options (page 41). Press to delete mes- sage currently playing, hold to delete all old...
  • Page 42: Day & Time Announcements

    CLOCK Press The system will announce the current clock setting, then announces "To set the CLOCK clock, press ." CLOCK Press The system will announce the current day setting, then announces "To change SKIP the day, press REPEAT , to change the CLOCK hour, press ."...
  • Page 43: Outgoing Announcements

    Press to stop E l a p s e d recording. recording time (sec- onds). ANNC. “Announcement. Press PLAY or press RECORD.” PLAY /STOP (Plays announce- ment previously recorded). - OR - RECORD “Record after the tone. Press STOP w h e n y o u a re done.”...
  • Page 44: Changing Feature Options

    SETUP Press until desired fea- ture is heard (see list at right). SKIP or REPEAT Press until desired selec- tion is heard. SETUP Press to set selection and move to next menu option. - OR - STOP PLAY/ Press to set selection and exit menu.
  • Page 45: Message Playback

    Number of messages waiting (or during playback, message number currently playing). PLAY/STOP Press to begin or end message playback. PLAY/STOP “You have [xx] new messages and [xx] old messages” Message playback begins. See options at right. PLAY/STOP Message playback ends. NOTE: If F is flashing in the message window, memory is full.
  • Page 46: Recording And Playing Memos

    Elapsed Press recording time to stop (seconds). recording. RECORD “Record after the tone. Press STOP w h e n y o u a re done.” Speak into microphone. Microphone STOP PLAY/ Beep (memo has been recorded). Answering system operation Recording & playing memos Memos are messages you record yourself.
  • Page 47: Message Counter Displays

    Message counter Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays No messages. 1-95 Number of messages/memos, or mes- sage number currently playing (flashes when there are new messages).
  • Page 48: Remote Access

    Dial your telephone number from any touch-tone tele- phone. When the system answers, enter two digit remote access code (19 unless you have changed it). Enter remote commands (see list at right). Hang up to end the call and save all undeleted messages.
  • Page 49: Appendix

    Appendix Display screen messages, lights & tones CONNECTING . . . Screen display messages The handset is waiting for a dial CONNECTING... tone. ** RINGING ** There is a call coming in. An intercom call has been initi- ** PAGING ** ated.
  • Page 50: Screen Display Messages

    Appendix Display screen messages, lights & tones CONNECTING . . . Screen display messages Another cordless handset is on OTHER HANDSET ON a call. and then Or cordless handset cannot com- municate with base. Check base OR OUT OF RANGE power, or move closer.
  • Page 51: Alert Tones

    Appendix Display screen messages, lights & tones Indicator lights IN USE Steady: Line is in use. Flashing: Call is on hold (Also flashes in cadence with ringing to announce an incoming call). ANSWER ON On: Answering system is on. Off: Answering system is off.
  • Page 52: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone • Make sure the power cord is securely plugged in. does not work •...
  • Page 53 Appendix Troubleshooting • If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio or other appliance may cause the telephone to not dial out properly.
  • Page 54 Appendix Troubleshooting away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. The batteries • Charge the battery in the cordless handset for at least 16 hours.
  • Page 55 Appendix Troubleshooting same problem, the problem is in your wiring or local serv- ice. Contact your local telephone company (charges may apply). • If you subscribe to DSL service and if you hear noise dur- ing conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the base telephone and the telephone line jack.
  • Page 56 Appendix Troubleshooting • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away as possible from electronic devices wire- less routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and other cordless telephones.
  • Page 57 Appendix Troubleshooting T h e CHARGE • Clean the cordless handset and charging contacts on the charger each month using a pencil eraser or cloth. light is off • Make sure the power and line cords are plugged in correctly and securely.
  • Page 58 Appendix Troubleshooting System does • Make sure that the answering system is on (page 38). not answer • If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 41). after correct n u m b e r •...
  • Page 59: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 60 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cord- less phone conversations could be intercepted by radio receiving equip- ment within range of the cordless handset.
  • Page 61: Save These Instructions

    Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. ™...
  • Page 62: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 63 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
  • Page 64: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 65: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1.
  • Page 66 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 67 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
  • Page 68: Technical Specifications

    Appendix Technical specifications Telephone operating range This corded/cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handsets and telephone base can communicate over only a certain distance - which can vary with the loca- tions of the telephone base and handsets, the weather, the layout, and the con- struction of your home or office.
  • Page 69: Index

    Appendix Index Alert tones, 48 Answering calls, 15-16 Answering system, 38 announcements, 40 memos, 43 message playback, 42 remote access, 45 Battery charging, 7 Battery installation, 7 Battery low, 7 Belt clip, 9 Call waiting, 17, 37 Call transfer, 18 Caller ID, 30 Caller ID memory, 33 delete number, 35...
  • Page 70: Remote Access Wallet Card

    Skip the message ... Record announcement ... Turn system off/on ... End remote access call ... E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones.
  • Page 71 www.telephones.att.com Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 02/07. 91-001112-010-100...

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