Troubleshooting - Panasonic AW-HE100E Operating Instructions Manual

Troubleshooting

 Operation
Symptom
No power
Cannot operate
(common to wireless
remote control,
controller)
Cannot operate
using the wireless
remote control
Cannot operate
using the controller
The unit turns in the
opposite direction to
the one operated
Cause and remedial action
 Has the power plug been connected securely to the AC power
outlet?
 Has the power plug been connected properly?
 If the unit is connected to the controller, has it been connected
properly?
 Refer to the Operating Instructions of the controller.
 When the unit is being operated by the wireless remote control
 Also refer to the "Cannot operate using the wireless remote control"
item.
 Is the power on?
 If the unit's status display lamp is off or if it has lit up orange,
it means that the unit's power is not being supplied.
 Has the correct unit to be operated been selected?
 One of the safe mode functions may have been activated.
 Have the limiter functions been set?
 Was the setting for "Controller" (accept control from control device
selection) on the menu item changed previously?
 Change the setting by following the steps on the reference page.
 Have the remote control's batteries run down or have the batteries
been installed with their polarities reversed?
 If the status display lamp does not blink even when the wireless remote
control is operated near the wireless remote control signal light-sensing
area, it means that the batteries have run down. Replace the batteries.
 Is there a fluorescent light or plasma monitor near the unit and, if so,
is the wireless remote control signal light-sensing area exposed to
its light?
 Is the unit connected to the controller properly?
 Refer to the Operating Instructions of the controller.
 Has the controller selector switch been set to the correct setting?
 Check the switch setting.
 Refer to the Operating Instructions of the controller.
 It may be necessary to upgrade the version of the controller so that
the controller will support the unit.
 Consult with your dealer.
 If the unit is being used in combination with the AW-RP400 and
AW-CB400, a setting to prohibit the operation of one of these devices
may have been established.
 Refer to the Operating Instructions of the controller.
 Has the stand-alone (Desktop) installation setting been selected
correctly?
 When the picture has been inverted by the automatic picture flipping
function, the unit may appear to turn in the opposite direction to the
one operated.
 The reversal setting may have been established at the controller
if the unit is connected to the controller.
 Refer to the Operating Instructions of the controller.
60 (E)
Reference pages
—
—
Installation
Instructions
P.30 to 31
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P.15
P.17
P.59
P.57 to 58
P.47
—
P.13
Installation
Instructions
P.30 to 31
Installation
Instructions
P.30 to 31
—
—
Installation
Instructions
P.20
P.47
—