Troubleshooting - Panasonic AW-HR140PJ Operating Instructions Manual

Operating Instructions

Troubleshooting

Operation
„ „
Symptom
No power
Cannot operate
Cannot operate using the controller
The unit turns in the opposite
direction to the one operated
44
Cause and solution
• Is the power plug connected properly?
• Is the LAN cable connected securely to the LAN connector for IP control
<LINK/ACT> ?
• Is the network cable for the PoE++ (IEEE802.3bt Draft ver.2.0 standard)
compatible power supply device and the unit connected properly?
• Power may not be supplied if the total power limit is exceeded on power supply
devices that allow connections to multiple PoE++ terminals.
→ Refer to the operating instructions for the PoE++ power supply device.
• If the unit is connected to the controller, has it been connected properly?
→ Refer to the operating instructions for the controller.
• Is the power on?
→ The pan, tilt, zoom, and focus test operations are performed immediately after the
power turns on.
If these operations are not performed, power is not being supplied to the unit
properly.
• The safe mode function may have been activated.
• Have the limiter functions been set?
• Has the unit you want to operate been selected properly?
• Is the unit connected to the controller properly?
→ Refer to the operating instructions for the controller.
• The user authentication and host authentication must be set to OFF when the
AW-RP50, AW-RP120 and AK-HRP200 remote camera controllers are connected
in a network.
• It may be necessary to upgrade the version of the controller so that the controller
will support the unit.
→ For details on upgrading, visit the support page on the following website.
http://pro-av.panasonic.net/
• When using an HTTPS connection, network connection with the AW-RP50,
AW-RP120, and AK-HRP200 will be disabled.
• Has the stand-alone (Desktop) installation setting been selected correctly?
• The reversal setting may have been established at the controller if the unit is
connected to the controller.
→ Refer to the operating instructions for the controller.
Reference pages
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page 35
page 15
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page 12
PDF page 23
PDF page 108
PDF page 107
PDF page 23
page 12
PDF page 84
PDF page 85
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PDF page 91
PDF page 96
PDF page 48
PDF page 80
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