Mercedes-Benz C-Class Operator's Manual page 300

Towing and tow-starting
298
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to N and
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehi-
cle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion N when the vehicle is being towed. If the
automatic transmission cannot be shifted to
position N, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
cannot turn the SmartKey to position 2 in
R
the ignition lock
cannot release the electric parking brake
R
cannot shift the automatic transmission to
R
position N
Disarm the automatic locking feature before
the vehicle is towed (
otherwise be locked out when pushing or
towing the vehicle.
PLUG-IN HYBRID vehicles:
Plug-in hybrid vehicles may not be towed
away but must instead be transported, if:
the multifunction display is not working or
R
the
R
tor's Manual tor's Manual
multifunction display
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance may
not be greater than 50 m and must not exceed
a towing speed of 10 km/h. For longer dis-
tances, have the vehicle loaded and trans-
ported.
Installing/removing the towing eye
Installing the towing eye
page 348).
Y
page 92). You could
Y
Towing Not Towing Not Permitted Permitted See
message appears in the
See Opera Opera