1. Manuals
  2. Brands
  3. Chamberlain Manuals
  4. Server
  5. IPAC
  6. Administrator's manual

Chamberlain IPAC Administrator's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
IPAC Server
IPAC Server
IPAC Server
Administrator's
Manual

Advertisement

Table of Contents
loading

Summary of Contents for Chamberlain IPAC

  • Page 1 IPAC Server IPAC Server IPAC Server Administrator’s Manual...

  • Page 3: Table Of Contents

    Browser Requirements ..................15 Main Features of the IPAC Server™ ..............16 Network Environment ..................17 Networking Requirements IPAC Server™ with multiple IPAC SYSTEM panels on a single LAN ........................ 18 Adding an IPAC SYSTEM to the IPAC Server™ ............21 Adding an IPAC SYSTEM panel using manual handshake mode .......
  • Page 4 IPAC Server Administrator’s Manual Page 3 of 334 Special Options for Devices: Floors and Elevators ..........81 Special Options for Devices: Cameras ..............84 Special Options for Devices: DVRs ..............87 Special Options for Devices: Muster Points ............90 Special Options for Devices: Keypad Commands ........... 92 Special Options for Devices: Guard Tour ..............
  • Page 5 IPAC Server Administrator’s Manual Page 4 of 334 Browsing the Groups List ................. 184 Viewing Group Details ..................185 Creating a Group .................... 187 Creating a Group Enabled Schedule ..............189 Managing Groups ................... 191 Browsing the Users List ................... 193 Viewing User Details ..................
  • Page 6 Intellex DVR Installation Notes ................. 333 To install the Intellex client software: ..............333 To add your IPAC Server as a trusted site on Internet Explorer when using the Intellex DVR: ......................333 To configure the Windows NTP synchronization program for Intellex...... 334...
  • Page 7 IPAC SYSTEM Client Mode ............... 14 Figure 3. IPAC Server™ on a single LAN ..............18 Figure 4. IPAC Server™ with Multiple Panels on Multiple LANs ........19 Figure 5. IPAC SYSTEM Client Mode ............... 21 Figure 6. Back of IPAC Server™ appliance .............. 23 Figure 7.
  • Page 8 Figure 61. Event Based Video Playback ..............106 Figure 62. Control Panel Details ................107 Figure 63. Configure IPAC SYSTEM panel ............... 109 Figure 64. Add a Control Panel ................110 Figure 65. Devices: Control Panels ................ 111 Figure 66.
  • Page 9 IPAC Server Administrator’s Manual Page 8 of 334 Figure 104. View User Details ................. 195 Figure 105. Create a New User ................197 Figure 106. Select a Card Popup List ............... 198 Figure 107. Create a User Alias ................200 Figure 108.
  • Page 10 IPAC Server Administrator’s Manual Page 9 of 334 Figure 157. Enabling FIPS Mode ................274 Figure 158. Import User Data, Step One ..............275 Figure 159. Import User Data, Step Two ..............276 Figure 160. Backup and Restore the Database ............278 Figure 161.

  • Page 11: Getting Started

    IPAC Server Administrator’s Manual Page 10 of 334 1. Getting Started...

  • Page 12: System Overview: Ipac Server™ And The Ipac System

    At the top of each page you will also find: A Help link that transfers you to Brivo’s help documentation. A Log Out button at the end of the section menu bar that allows you to exit IPAC Server™ in a secure manner.
  • Page 13 Individuals with access to IPAC Server™ are referred to as Administrators. Administrators have varying levels of control as  described in the Administrator Roles section. Individuals with access to a facility who cannot log in to IPAC Server™ are referred to as Users.

  • Page 14: Ipac Server

    IPAC Server Administrator’s Manual Page 13 of 334 IPAC Server™ IPAC Server™ is an access control appliance and software interface that is compatible with IPAC SYSTEM control panels, as well as other compatible control panels. Standard Web Browsers Local Administrator Access...

  • Page 15: Ipac System Control Panels In Client Mode

    IPAC Server Administrator’s Manual Page 14 of 334 IPAC SYSTEM control panels in Client Mode An IPAC SYSTEM panel is in Client Mode when it has been connected to an IPAC Server™ appliance and therefore becomes integrated into the IPAC Server™ system. IPDC...

  • Page 16: Browser Requirements

    IPAC Server Administrator’s Manual Page 15 of 334 Browser Requirements You can use any standard Web browser to access the interface. Note that video playback functionality may vary by DVR type. Please see specific DVR driver documentation for more information.

  • Page 17: Main Features Of The Ipac Server

    IPAC Server Administrator’s Manual Page 16 of 334 Main Features of the IPAC Server™ Application runs locally on the IPAC Server™ access control appliance Up to 500,000 users Up to 1,000 readers/doors Customizable administrator roles Supports the ability to add control panels and IPDCs...

  • Page 18: Network Environment

    IPAC Server Administrator’s Manual Page 17 of 334 2. Network Environment This section describes the basic operation of the IPAC Server™ series in an IP network environment. First, the network requirements are identified. Next, the steps for accessing IPAC Server™...

  • Page 19: Networking Requirements Ipac Server™ With Multiple Ipac System Panels On A Single Lan

    The following network requirements are applicable to a system in which an IPAC Server™ appliance is managing one or more IPAC SYSTEM control panels on a single LAN (i.e., a single IP subnet or address space), as shown in the figure below.

  • Page 20: Figure 4. Ipac Server™ With Multiple Panels On Multiple Lans

    IPAC Server™ with multiple IPAC SYSTEM panels on multiple LANs The following network requirements are applicable to a system in which an IPAC Server™ appliance is managing one or more IPAC SYSTEM control panels on multiple LANs (i.e., typically multiple sites, each with their own connection to the Internet or a corporate WAN) as shown in the figure below.
  • Page 21 IPAC Server Administrator’s Manual Page 20 of 334 This must be performed by the network administrator for those sites. Typical approaches include VPNs, public IP addresses, port forwarding, etc. Contact the network administrator to determine the proper configuration.

  • Page 22: Adding An Ipac System To The Ipac Server

    Adding an IPAC SYSTEM to the IPAC Server™ The IPAC Server™ appliance can support up to as many control panels as necessary for their full reader capacity. The panels can be a mix of IPAC SYSTEM control panels with up to fourteen expansion boards each and IPDCs.

  • Page 23: Adding An Ipac System Panel Using Manual Handshake Mode

    WANs) do not allow for this. A secondary manual handshake process with instructions listed below allows for a panel to be added to the IPAC Server™ in situations where Panel Discovery is not used. A laptop will be required for this process.

  • Page 24: Accessing Ipac Server

    Connect a laptop to the IPAC Server™ appliance Set a static IP address Alternately, you can use the IPAC Server™ Console Interface to configure a static IP address. To do this you will need to: Connect a monitor and keyboard to the IPAC Server™ appliance Set a static IP address Connecting to IPAC Server™...

  • Page 25: Figure 7. Ipac Server™ Direct Console Static Ip Setup

    Page 24 of 334 Direct console: The IPAC Server™ appliance supports a USB keyboard and monitor to present a basic network configuration console-based interface. It is generally necessary to configure a static IP address for the IPAC Server™ appliance. The Network Settings dialog prompts for static address parameters.

  • Page 26: Home

    Administrator Role. For example, if an administrator could not add new cards, the Add New Cards link would not appear in the Common Tasks list. For more information on the setup and defining of Administrators and Administrator Roles, see the Accounts chapter. Home Page for IPAC Server™ Figure 8.

  • Page 27: Status

    IPAC Server Administrator’s Manual Page 26 of 334 4. Status The Status Page provides a two-fold administrative functionality for monitoring and controlling the output behavior of programmable system devices, as well as the monitoring of live device maps and floorplans.

  • Page 28: Browsing The Dashboard

    IPAC Server Administrator’s Manual Page 27 of 334 Browsing the Dashboard The Dashboard page provides a dynamic system activity log that automatically refreshes periodically with the most recent events (such as when a door is accessed or a device is activated), along with the corresponding time-stamp and device name.
  • Page 29 If no photo is available, the Default User Icon is presented. NOTE: With systems that have large amounts of data, the IPAC Server will  begin to immediately populate the device status, hardware status, and schedule status pages but may take some time to completely finish loading all devices, hardware, and schedules.
  • Page 30 IPAC Server Administrator’s Manual Page 29 of 334 Panel ID. The unique identifier that separates this panel from all others in the system. Might be blank if a control panel has been configured, but has not yet been given a physical Panel ID to be associated with.

  • Page 31: Managing The Dashboard

    IPAC Server Administrator’s Manual Page 30 of 334 Managing the Dashboard Practically speaking, the Dashboard page is intended to give Administrators more immediate control over their installation environment. The Pulse feature provides a standard remote “buzz-through” access on doors for authorized users who may have forgotten their credential, entered a PIN incorrectly several times, or attempted entry out-of-schedule.

  • Page 32: Figure 12. Dashboard Activity List - Unlatch Event Entry

    IPAC Server Administrator’s Manual Page 31 of 334 Dashboard Activity List – Unlatch Event Entry Figure 12. Using the Dashboard’s Lock Early/Unlock Early/Follow Schedule Feature The Dashboard’s Lock Early/Unlock Early/Follow Schedule feature allows administrators to manually override a door timer schedule to allow/disallow access under certain special circumstances.

  • Page 33: Figure 15. Dashboard Activity List: Door Returned To Unlock Schedule

    IPAC Server Administrator’s Manual Page 32 of 334 7. Click OK to acknowledge the dialog. Within a few seconds, an event entry similar to the example shown below display at the top of the Dashboard's Activity list. Dashboard Activity List: Door Returned to Unlock Schedule Figure 15.

  • Page 34: Figure 17. Alarm Console Settings

    IPAC Server Administrator’s Manual Page 33 of 334 5. If you only want alarms generated during a specific schedule to appear on the alarm console and require acknowledgement, you may select a schedule from the dropdown menu next to Alarm Active Schedule.

  • Page 35: Figure 18. Creating An Alarm Text Message

    IPAC Server Administrator’s Manual Page 34 of 334 To create new Alarm Text 1. From the Configuration dropdown menu, choose the Accounts tab and click on the Alarm Text link. The Alarm Text list will appear. 2. Click on the Create New Alarm Text button.

  • Page 36: Figure 19. Alarm Update/Acknowledgement

    IPAC Server Administrator’s Manual Page 35 of 334 NOTE: Clearing Alarms Clearing an alarm removes an alarm event that is still not in its normal state off of the alarm console. For example, normally a door ajar alarm stays on the console until it is both acknowledged and the door is ...

  • Page 37: Figure 21. Alarm Console Settings For Doors, Valid Credential Devices, And Elevators

    IPAC Server Administrator’s Manual Page 36 of 334 To enable alarm events for doors, valid credential devices, and elevators 1. From the Configuration dropdown menu, choose the Devices tab and then click on Devices. If you are enabling an existing device to use Alarm Console, simply click on the device you wish to enable and click Edit at the bottom of the Device Details page, then skip to step 5.

  • Page 38: Figure 22. Settings For Event Triggers, Input Switches, Etc

    IPAC Server Administrator’s Manual Page 37 of 334 To enable alarm events for event triggers, input switches, and schedule controlled devices 1. From the Configuration dropdown menu, choose the Devices tab then click on the Devices link. If you are enabling an existing device to use Alarm Console, simply click on the device you wish to enable and click Edit at the bottom of the Device Details page, then skip to step 5.

  • Page 39: Figure 23. Swipe & Show Display

    IPAC Server Administrator’s Manual Page 38 of 334 To use Swipe & Show 1. From the Status dropdown menu, select Dashboard. 2. Click on the Swipe & Show tab of the Dashboard. 3. Click on the Select Device link in the upper right hand corner of the Swipe &...

  • Page 40: Using Display Filters

    IPAC Server Administrator’s Manual Page 39 of 334 Using Display Filters IPAC Server™ allows users to control the devices for which status displayed on the Device Status section of Dashboard by creating Display Filters. To view filters 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 41: Figure 26. Create New Filter

    IPAC Server Administrator’s Manual Page 40 of 334 Figure 26. Create New Filter 4. In the field next to “Name,” enter a name for the filter. 5. Click to select which device(s) will appear in the filter. A popup list will appear.

  • Page 42: Live Map/Floorplan

    IPAC Server Administrator’s Manual Page 41 of 334 Live Map/Floorplan Once a map/floorplan has been created, icons added, and regions established, then an administrator with appropriate permissions can utilize the Live Map feature under the Dashboard link. To use the Live Map feature: 1.

  • Page 43: Accounts

    IPAC Server Administrator’s Manual Page 42 of 334 5. Accounts...

  • Page 44: What Is An Account

    Page 43 of 334 What is an Account? An account is essentially a “span of control.” With the IPAC Server™ family of applications, there is usually only one account: the System Account. This is the account that manages the overall facility at which the system is installed. The control of all doors, exterior and interior, as well as all devices, is managed by this one account.

  • Page 45: Defining The Initial System Account Administrator

    Welcome page and prompted to create a System Account Administrator. To log in for the first time: 1. In your web browser, enter the address for the IPAC Server™. 2. The Log In page displays. Log In Figure 28.

  • Page 46: Figure 29. System Account Administrator Creation Page

    IPAC Server Administrator’s Manual Page 45 of 334 System Account Administrator Creation Page Figure 29. To define the initial System Account Administrator 1. In the First Name, Middle Name and Last Name fields enter the first, middle, and last names of the Administrator for the System Account. The first name and last name are required fields.

  • Page 47: Figure 30. Set Up System Account

    Page 46 of 334 NOTE: The password that is set on this first page is used to control access to the console configuration for IPAC Server™. After setting up your initial Administrator, you will need to use that password with the ...
  • Page 48 3. Enter the Main Contact for the System Account. This is the person primarily responsible for the operation of IPAC Server™ at this facility. For Tenant Accounts, the main contact is the person who deals with the System Account management company.

  • Page 49: Viewing Account Details

    IPAC Server Administrator’s Manual Page 48 of 334 Viewing Account Details Administrators with appropriate permissions can view basic account information on the Account Details page. This overview displays contact information for the account as well as a list of Administrators and devices defined for the account.
  • Page 50 IPAC Server Administrator’s Manual Page 49 of 334 events and what the alarm priority is for those events. Password Complexity Rules. Whether or not the password rules for the account will follow: A minimum password length (the default is 8 characters).

  • Page 51: Creating Tenant Accounts

    IPAC Server Administrator’s Manual Page 50 of 334 Creating Tenant Accounts By default, the account you create when you first log in is automatically defined as the System Account. All subsequent accounts are automatically defined as Tenant Accounts. Only Administrators with appropriate permissions can create new Tenant Accounts.

  • Page 52: Figure 33. View Active Account

    IPAC Server Administrator’s Manual Page 51 of 334 6. In the Address field enter the complete address for the person identified as the main contact. The format of this address will vary depending on the country in which the account is located. For example, in the United States the address should include the street number and name, office number, city, state, and zip code.
  • Page 53 IPAC Server Administrator’s Manual Page 52 of 334 13. If you choose not to assign an Administrator to the new account, you can: Click Create New Account to create another Tenant Account without first assigning an Administrator to this one. You can always assign an Administrator at a later time.

  • Page 54: Managing Account Contact Information

    IPAC Server Administrator’s Manual Page 53 of 334 Managing Account Contact Information Once an account is created, all contact information can be edited by any Account Administrator with appropriate permissions. To edit account contact information: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays.

  • Page 55: Administrators And Administrator Roles

    6. Administrators and Administrator Roles Administrators are people with access to IPAC Server™, the web-based interface. These permissions are defined by the administrator roles feature, which details very specifically what sections of the interface an administrator has access to as well as what processes an administrator is allowed to use.

  • Page 56: Figure 35. View Current Administrators

    IPAC Server Administrator’s Manual Page 55 of 334 To view current administrators: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Account link, select Administrators. The Administrators List page displays. Figure 35. View Current Administrators To create a new administrator: 1.

  • Page 57: Figure 37. View Administrator Details

    IPAC Server Administrator’s Manual Page 56 of 334 5. Select a Username for this administrator. 6. Select a Preferred Language from the dropdown list. 7. Select a Preferred Date Format from the dropdown list. 8. Select a Password for the new administrator and enter it again in the Confirm Password field.
  • Page 58 IPAC Server Administrator’s Manual Page 57 of 334 WARNING: Deleting Administrators Deleting an administrator cannot be undone. Do not delete an administrator without being fully aware of the consequences. WARNING: No Administrators Left! “Warning: There are no administrators on this account with full access.

  • Page 59: Administrator Roles

    Administrator roles are an assigned set of permissions that allow an administrator access to the various sections of the IPAC Server™. For example, the IPAC Server™ provides a few preloaded administrator roles, one of which is called Receptionist. An administrator who has been given the role of receptionist has the capability to view and modify device status and to view activity.

  • Page 60: Definitions Of Permissions

    IPAC Server™. Administrator Roles – allows an administrator to view administrator roles. Users – allows an administrator to view, modify, create, and or delete users in the IPAC Server™ database. Manage User Group Memberships – allows an administrator to view and/or modify the group members of users in the IPAC Server™...
  • Page 61 Reset Antipassback Zones – allows an administrator to reset antipassback zones in the IPAC Server™ for one or more accounts. View Live Video – allows an administrator to view live video in the IPAC Server™ for one or more accounts.
  • Page 62 IPAC Server Administrator’s Manual Page 61 of 334 View Archive Video – allows an administrator to view archive video in the IPAC Server™ for one or more accounts. Alarm Console Settings – allows an administrator to view, modify, create, and delete the alarm console settings in the IPAC Server™...

  • Page 63: Figure 39. Create New Administrator Role

    IPAC Server Administrator’s Manual Page 62 of 334 Figure 39. Create New Administrator Role 4. Enter a Role Name for the new Administrator Role. 5. Select which Accounts in which you wish this Administrator Role to be used. If you wish it to be used in all accounts, simply check the All Accounts checkbox.
  • Page 64 IPAC Server Administrator’s Manual Page 63 of 334 To edit an administrator role: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays. 2. From the Account link, click Administrator Roles from the dropdown list. The Administrator Roles list displays.

  • Page 65: Schedules And Holidays

    IPAC Server Administrator’s Manual Page 64 of 334 7. Schedules and Holidays...

  • Page 66: What Are Schedules

    IPAC Server Administrator’s Manual Page 65 of 334 What are Schedules? A schedule is an editable, reusable time template that can be used to control such things as when a door is accessible or when a device is activated. A user’s access privileges are the result of a three-way relationship that is created between: (1) a group of users, (2) a secured device, and (3) a schedule.

  • Page 67: What Are Holidays

    IPAC Server Administrator’s Manual Page 66 of 334 What are Holidays? An observed holiday is a specific time period during which schedules refer to their Holiday override columns instead of to the day of week. If a schedule’s Holiday column is blank, the...

  • Page 68: Browsing The Schedules List

    IPAC Server Administrator’s Manual Page 67 of 334 Browsing the Schedules List The Schedules list displays a list of all schedules currently defined for the account. Administrators with appropriate permissions can view the schedules associated with their own accounts. To view the list of schedules: 1.

  • Page 69: Viewing Schedule Details

    IPAC Server Administrator’s Manual Page 68 of 334 Viewing Schedule Details Administrators with appropriate permissions can view basic schedule information on the Schedule Details page. This overview indicates the times during which the selected schedule is active. To view details for a specific schedule: 1.

  • Page 70: Creating A Schedule

    IPAC Server Administrator’s Manual Page 69 of 334 Creating a Schedule Administrators with appropriate permissions can create new schedules. NOTE:  Please refer to the section on Creating a Group Enabled Schedule before assigning an activating group to any schedule or unchecking the Auto-Deactivate checkbox.
  • Page 71 WARNING: Turning off the Auto-Deactivate feature All panels attached to the IPAC Server™ appliance must have firmware 3.0.5 or later to be able to turn off the Auto-Deactivate functionality.
  • Page 72 IPAC Server Administrator’s Manual Page 71 of 334 7. A schedule refers to its Holiday column during defined holiday periods. In the Holiday column, enter the time period during which the door or device can be accessed or a device can be activated during the holiday periods for this schedule.

  • Page 73: Managing Schedules

    IPAC Server Administrator’s Manual Page 72 of 334 Managing Schedules Administrators with appropriate permissions can edit and delete all schedules associated with an account. To edit an existing schedule: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays.
  • Page 74 IPAC Server Administrator’s Manual Page 73 of 334 To delete a schedule: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays. 2. From the Scheduling link, click Schedules. The Schedules list page displays.

  • Page 75: Browsing The Holidays List

    IPAC Server Administrator’s Manual Page 74 of 334 Browsing the Holidays List The Holidays list displays a list of all holidays currently defined for the account. Administrators with appropriate permissions can view the holidays associated with their own accounts. To view the list of holidays: 1.

  • Page 76: Creating A Holiday

    IPAC Server Administrator’s Manual Page 75 of 334 Creating a Holiday Administrators with appropriate permissions can create new holidays. To create a holiday: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays. 2. From the Scheduling link, click Holidays. The Holidays list page displays.

  • Page 77: Managing Holidays

    IPAC Server Administrator’s Manual Page 76 of 334 Managing Holidays Administrators with appropriate permissions can edit or delete a holiday. To edit a holiday: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays.

  • Page 78: Devices

    Page 77 of 334 8. Devices The IPAC SYSTEM control panel consists of one or more control boards used to manage the doors and devices defined for an account. A control board is either a Door Board or an Input Output (IO) Board.
  • Page 79 IPAC Server Administrator’s Manual Page 78 of 334 Elevators Floors DVRs Cameras Muster Points Guard Tours Keypad Commands Salto Router Devices Salto Door Locks DED (Data Entry) Devices The Devices tab also allows users to define Antipassback zones and create device profiles in...

  • Page 80: Managing Multiple Control Panels

    HID E/ERW-400 IPDC, IPDC- 1 or IPDC-2. IPAC SYSTEM panels are capable of controlling up to 30 readers, while the IPDC or the IPDC-1 controls one reader and the IPDC-2 controls two readers.

  • Page 81: Programmable Devices

    IPAC Server Administrator’s Manual Page 80 of 334 Programmable Devices The following devices produce messages indicating their live status, which is then shown on the Dashboard: Switch Input Device: A device with one input point and an optional output that has the state of On or Off.

  • Page 82: Special Options For Devices: Floors And Elevators

    IPAC Server Administrator’s Manual Page 81 of 334 Special Options for Devices: Floors and Elevators In order to create an elevator that provides access to a certain floor, you may want to create the floor first. To Create a Floor: 1.

  • Page 83: Figure 48. Create New Elevator

    IPAC Server Administrator’s Manual Page 82 of 334 11. Assign schedules for when select groups can access the floor by choosing a schedule from the dropdown list of next to each group. If you do not want a certain group to access that floor, choose “no access.”...
  • Page 84 IPAC Server Administrator’s Manual Page 83 of 334 8. Under the Control Panel dropdown menu, select the control panel that corresponds to your elevator. 9. Select the input. 10. Enter (in seconds) the amount of time for the device to pulse when provided with a valid credential.

  • Page 85: Special Options For Devices: Cameras

    Page 84 of 334 Special Options for Devices: Cameras IPAC Server™ provides Live Video from the dashboard to users with previously defined permission. The cameras are configured on the Devices page. Users can add a camera or a DVR in any order; however, in order for the Dashboard to display Live Video, the Camera must be linked to the DVR.

  • Page 86: Figure 50. Create Cameras

    IPAC Server Administrator’s Manual Page 85 of 334 10. In the Account Visibility field, use the arrows to determine which accounts have permission to access the camera and Live Video. Use the arrows to move an account from “Available Accounts” to “Permitted Accounts.”...
  • Page 87 IPAC Server Administrator’s Manual Page 86 of 334 To delete a camera 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Devices link, click Devices from the dropdown list. The Device list displays. 3. Click on the camera you wish to delete. The device’s details display.

  • Page 88: Special Options For Devices: Dvrs

    IPAC Server Administrator’s Manual Page 87 of 334 Special Options for Devices: DVRs In order to create a DVR for usage with a camera, you must first install the DVR driver. NOTE : The Xtralis DVR requires a plug-in to be loaded on your local ...

  • Page 89: Figure 52. Install Dvr Driver

    IPAC Server Administrator’s Manual Page 88 of 334 3. Click the DVR Drivers link. The DVR Drivers page displays. 4. Click on the Install New Driver button on the right. Install DVR Driver Figure 52. 5. Click the Browse button to locate the DVR driver file on your computer. Once you have found it, click Add.
  • Page 90 IPAC Server Administrator’s Manual Page 89 of 334 6. Select a driver from the dropdown list. For more information on installing DVR drivers, refer to the previous section. 7. Enter the Server Name. If you do not know the name of the server, contact your network administrator.

  • Page 91: Special Options For Devices: Muster Points

    It accepts all credentials tied to a user as valid and shows up in the activity log as a valid read access. As with other IPAC Server™ antipassback functionality, panel boundaries have no effect on this feature.

  • Page 92: Figure 54. Create Muster Point

    IPAC Server Administrator’s Manual Page 91 of 334 Create Muster Point Figure 54. To edit a muster point: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Devices from the dropdown list. The Device List page displays.

  • Page 93: Special Options For Devices: Keypad Commands

    IPAC Server Administrator’s Manual Page 92 of 334 Special Options for Devices: Keypad Commands The Keypad Command feature allows administrators to define a numeric sequence at a keypad to a specific output behavior. This Keypad Command has its own set of permissions that can be overseen by the administrator, and the Keypad Command functionality can tie to any reader-based device.

  • Page 94: Figure 55. Create Keypad Command Device

    IPAC Server Administrator’s Manual Page 93 of 334 Figure 55. Create Keypad Command Device To edit a keypad command: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Devices from the dropdown list. The Device List page displays.
  • Page 95 IPAC Server Administrator’s Manual Page 94 of 334 3. Click on the keypad command device you wish to delete. The Device Details page displays. 4. Click Delete. Click OK in the confirmation prompt. You are returned to the Device List page.

  • Page 96: Special Options For Devices: Guard Tour

    IPAC Server Administrator’s Manual Page 95 of 334 Special Options for Devices: Guard Tour NOTE :  Guard Tour requires a license key. Without the license key, Guard Tour functionality will be disabled. The Guard Tour feature allows administrators to assign series of readers to act as tour stops that must be visited at an established interval.

  • Page 97: Figure 56. Create Guard Tour

    IPAC Server Administrator’s Manual Page 96 of 334 Create Guard Tour Figure 56. To edit a guard tour: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Devices from the dropdown list. The Device List page displays.

  • Page 98: Special Options For Devices: Salto Routers And Salto Door Locks

    Please refer to the Salto Quick Start Guide on the Brivo website for further details. The following equipment is required to install and configure Salto equipment on the IPAC Server. A laptop running Windows Vista or later for use with the Salto executable file •...

  • Page 99: Figure 57. Create Salto Router

    IPAC Server Administrator’s Manual Page 98 of 334 Create Salto Router Figure 57. To create a Salto Door Lock: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Devices from the dropdown list. The Device List page displays.

  • Page 100: Figure 58. Create Salto Door Lock

    IPAC Server Administrator’s Manual Page 99 of 334 13. If tenant accounts exist, under the Account Visibility section you may select the schedule each account can use to assign its groups access to this device as well as allowing the tenant account to activate the device by checking the Activate Devices checkbox.
  • Page 101 IPAC Server Administrator’s Manual Page 100 of 334 5. After you have finished making changes, click Save. You are returned to the Device Details page. To delete a Salto Router or Salto Door Lock: WARNING: Salto Routers and Door Locks...

  • Page 102: Special Options For Devices: Deds (Data Entry Devices)

    IPAC Server Administrator’s Manual Page 101 of 334 Special Options for Devices: DEDs (Data Entry Devices) The DED (Data Entry Device) feature allows administrators to assign and configure touchscreens or keypads to interact with the users of an elevator system attached to the IPAC Server.

  • Page 103: Figure 59. Create A Data Entry Device (Ded)

    IPAC Server Administrator’s Manual Page 102 of 334 19. To associate floors with the Data Entry Device, select a floor in the Available Floors box and click on the icon and move the selected floor to the Associated Floors box. To disassociate floors, simply select the floor and click on icon and move the Associated Floors to the Available Floors box.
  • Page 104 IPAC Server Administrator’s Manual Page 103 of 334 5. After you have finished making changes, click Save. You are returned to the Device Details page. To delete a Data Entry Device (DED): 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 105: Viewing Video

    IPAC Server Administrator’s Manual Page 104 of 334 Viewing Video When cameras and DVRs are in use, administrators with appropriate permissions have two options for viewing video. Administrators may watch live video via Live Status on the Dashboard (if the camera is set up to be controlled from the browser) or watch video related to specific access events under the Activity Log on the Dashboard.
  • Page 106 IPAC Server Administrator’s Manual Page 105 of 334 a) << to Rewind the video b) || to Pause or Stop the video c) > to Play the video d) >> to Fast Forward the video e) Pulse to pulse the door To view live video (without a Pulse button) 1.

  • Page 107: Figure 61. Event Based Video Playback

    IPAC Server Administrator’s Manual Page 106 of 334 Event Based Video Playback Figure 61. 5. Use the buttons below the video to control play. a) << to Rewind the video b) || to Pause or Stop the video c) > to Play the video...

  • Page 108: Viewing Panel And Board Details

    IPAC Server Administrator’s Manual Page 107 of 334 Viewing Panel and Board Details Administrators with appropriate permissions can view the details for a control panel or control board. To view details for a specific control panel and control board: 1. Scroll over the Configuration link. The sub-navigation menu displays.
  • Page 109 Click Delete Board to delete any control board. Click Delete Control Panel to delete the control panel. NOTE:  On IPAC SYSTEM panels, since the Main Board cannot be deleted, the Delete button does not appear on the corresponding Board Details page.

  • Page 110: Update And/Or Configure A Control Panel

    3. Enter the name of the panel. 4. Enter the panel’s location. 5. Choose from the dropdown list the type of panel or device you are configuring. You may choose “IPAC SYSTEM”, “IPAC SYSTEM” or “HID E-400/ERW-400.” 6. Click Save.

  • Page 111: Control Panel Options

    Control Panel Options To add a new control panel: You may choose to add a new control panel that has not yet connected to the IPAC Server™ appliance by following these steps: 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 112: Figure 65. Devices: Control Panels

    IPAC Server Administrator’s Manual Page 111 of 334 Figure 65. Devices: Control Panels 3. Click on the control panel you wish to edit. The Control Panel Details page displays. 4. At the bottom of the page, click Edit. The Edit Control Panel Details page displays.
  • Page 113 IPAC Server Administrator’s Manual Page 112 of 334 To delete a control panel 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Devices link, click Control Panels from the dropdown list. The Control Panels list displays.

  • Page 114: Adding Control Boards

    (2-15) not currently in use. NOTE:  When the IPAC SYSTEM panel is first configured, one Door Control Board is automatically associated with it and assigned Address 1. This is the Main Board for the system, and it cannot be deleted.

  • Page 115: Managing Control Boards

    IPAC Server Administrator’s Manual Page 114 of 334 Managing Control Boards Once the control board is created, you must configure it as part of the control panel it belongs to on the Edit Control Panel Details page. Administrators with appropriate permissions can configure or delete control boards.
  • Page 116 IPAC Server Administrator’s Manual Page 115 of 334 identified as DOOR 1 and DOOR 2, and for each there is a set of input and output points that correspond to a block of terminals on the actual Door Board. All of the labels match the exact text silk-screened on the control board.

  • Page 117: Figure 69. Define Io Board Settings

    IPAC Server Administrator’s Manual Page 116 of 334 Define IO Board Settings Figure 69. 6. You can define up to eight inputs and eight outputs for each IO Board. Points can be shared by more than one device, and some devices use multiple points;...
  • Page 118 IPAC Server Administrator’s Manual Page 117 of 334 To delete a control board: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Devices link, click Control Panels from the dropdown list. The Control Panels list displays.

  • Page 119: Browsing The Devices List

    IPAC Server Administrator’s Manual Page 118 of 334 Browsing the Devices List All Administrators can view the complete list of devices for their account. To view the devices associated with a specific account: 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 120: Viewing Device Details

    IPAC Server Administrator’s Manual Page 119 of 334 Viewing Device Details All Administrators can view the details for any device associated with their account. To view details for a specific device: 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 121: Figure 71. Device Details: Valid Credential Device

    IPAC Server Administrator’s Manual Page 120 of 334 Figure 71. Device Details: Valid Credential Device Details displayed include: Details displayed on this page vary depending on the device being viewed. See the following section, Creating Devices, for more information. Administrators with appropriate permissions can: Click the name of the Two-factor Credential Schedule or Card Required Schedule, if one is identified, to access the corresponding Schedule Details page.
  • Page 122 IPAC Server Administrator’s Manual Page 121 of 334 Click a group name under Access Permissions to view the corresponding Group Details page. Click Back to List to return to the Devices list for this account. Click Create New Device to access a blank Edit Device page in order to create a new device.

  • Page 123: Creating Devices

    IPAC Server Administrator’s Manual Page 122 of 334 Creating Devices Administrators with appropriate permissions can create devices. To create a device for an account: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Devices link, click Control Panels from the dropdown list. The Control Panels list displays.

  • Page 124: Device Profiles

    IPAC Server Administrator’s Manual Page 123 of 334 Device Profiles The Device Profile feature allows for the creation of a profile that can be simultaneously assigned to multiple devices, giving all such devices identical settings. Hardware aspects of the device profile, like assigning a node or relay, must be chosen later at the time you create the actual device.
  • Page 125 IPAC Server Administrator’s Manual Page 124 of 334 8. Click Save. You are returned to the Device Details page. To Edit Settings on a Device Profile: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Devices link, click Devices from the dropdown list. The Device List page displays.

  • Page 126: Live Status

    IPAC Server Administrator’s Manual Page 125 of 334 Live Status When logging into the Brivo interface, the Dashboard link displays the live status of a door or device on the right-hand side. For example, depending on its position, the status of a door will be displayed on the Dashboard under “Device Status”...
  • Page 127 IPAC Server Administrator’s Manual Page 126 of 334 To customize the color of the Live Status message: 1. Scroll over the Configuration link at the top of any page. The sub-navigation menu displays. 2. From the Devices link, click Devices. The Device List page displays.

  • Page 128: Managing Devices

    IPAC Server Administrator’s Manual Page 127 of 334 Managing Devices Once a device is created, you must configure it on the Edit Device page. You are taken to this page automatically when you first add the device, but can return to it at any time to edit the device’s settings.

  • Page 129: Figure 74. Configure A Door

    IPAC Server Administrator’s Manual Page 128 of 334 Configure a Door Figure 74. A subset of the following fields displays on the Edit Device page, depending on the type of device you are configuring. 5. Name is a required field for any type of device. The name you enter should be...
  • Page 130 IPAC Server Administrator’s Manual Page 129 of 334 6. Owner is also a required field for all device types and identifies the account responsible for the device. The default value in the drop-down list is the current account. 7. Device Profile is an optional field that allows a predefined device profile to be used instead of setting up the device manually.
  • Page 131 IPAC Server Administrator’s Manual Page 130 of 334 NOTE: Devices and schedules must belong to the same account. When you  change the Owner, any Schedule dropdown lists automatically reload to include all schedules defined for that account. 19. For Doors, set Passthrough, Invalid PIN, Door Ajar, and Request-to-Exit...
  • Page 132 IPAC Server Administrator’s Manual Page 131 of 334 The Invalid PIN shutdown field lets you set the length of time (1-99999 seconds) the keypad should remain frozen if the maximum number of invalid PINs or the PIN timer is exceeded. The default setting is 90.
  • Page 133 IPAC Server Administrator’s Manual Page 132 of 334 Check the Report Engage box to indicate that engagement of this device should be reported in the Activity Log. The default is checked. If Report Engage is checked, enter a Message to be used in the Activity Log, such as “Motion detected.”...
  • Page 134 IPAC Server Administrator’s Manual Page 133 of 334 defined for the owner account. Two groups are defined automatically when the System Account is first created: “Staff” and “Visitors.” For each group, select the schedule according to which the group has access to this door or Valid Credential device.

  • Page 135: Maps/Floorplans

    IPAC Server Administrator’s Manual Page 134 of 334 9. Maps/Floorplans The Maps/Floorplans feature allows administrator with appropriate permissions to import and use floorplan graphics (campuses/complexes/buildings/offices) for both configuration and status monitoring. Using icons and regions, administrators can monitor linked devices...

  • Page 136: Maps/Floorplans Definitions

    IPAC Server Administrator’s Manual Page 135 of 334 Maps/Floorplans Definitions Maps Maps are imported images representing an area, for example, a building floorplan, business campus, or an individual office. Any suitable image (floorplan or otherwise) can be used for the basis for a map. Maps can have icons placed on them to represent devices, and maps can be detailed with regions linking them to other maps/floorplans.

  • Page 137: Browsing Maps/Floorplans

    IPAC Server Administrator’s Manual Page 136 of 334 Browsing Maps/Floorplans The maps/floorplans list displays a list of all maps/floorplans currently defined by the account. Administrators with appropriate permissions can view the maps/floorplans associated with their own accounts. To display maps/floorplans: 1.

  • Page 138: Managing Maps/Floorplans

    IPAC Server Administrator’s Manual Page 137 of 334 Managing Maps/Floorplans To create a map: 1. Scroll over the Configuration section. The sub-navigation menu displays. 2. From the Dashboard link, click the Maps/Floorplans link. The Maps/Floorplans list page displays. 3. Click Create New Map. The Edit Map page displays.
  • Page 139 IPAC Server Administrator’s Manual Page 138 of 334 2. From the Dashboard link, click the Maps/Floorplans link. The Maps/Floorplans list page displays. 3. Click the map that you wish to edit. The Maps/Floorplans Details page displays. 4. Click Edit. The Edit Map page displays.

  • Page 140: Figure 76. Add An Icon

    IPAC Server Administrator’s Manual Page 139 of 334 To add an icon: 1. Scroll over the Configuration section. The sub-navigation menu displays. 2. From the Dashboard link, click the Maps/Floorplans link. The Maps/Floorplans list page displays. 3. Click on the map that you wish to edit. The View Map Details page displays.
  • Page 141 IPAC Server Administrator’s Manual Page 140 of 334 2. From the Dashboard link, click the Maps/Floorplans link. The Maps/Floorplans list page displays. 3. Click on the map you wish to edit. The View Map Details page displays. 4. At the bottom of the View Map Details page, click Edit. The Edit Map page displays.

  • Page 142: Figure 77. Add A Region

    IPAC Server Administrator’s Manual Page 141 of 334 6. Click the starting point on the map where you want the region to be outlined. As you move the mouse, a line will appear stretching from the starting point to the mouse pointer. Select the points around the area so that it is defined as you want it to appear.
  • Page 143 IPAC Server Administrator’s Manual Page 142 of 334 4. At the bottom of the View Map Details page, click Edit. The Edit map page displays. 5. Click on the region you wish to edit. The defining points around the region will appear.

  • Page 144: Live Map

    IPAC Server Administrator’s Manual Page 143 of 334 Live Map Once a map/floorplan has been created, icons added, and regions established, then an administrator with appropriate permissions can utilize the Live Map feature under the Dashboard link. To use the Live map feature: 1.

  • Page 145: Figure 78. View Live Map

    IPAC Server Administrator’s Manual Page 144 of 334 View Live Map Figure 78.

  • Page 146: Antipassback

    IPAC Server Administrator’s Manual Page 145 of 334 Antipassback Antipassback prevents an authorized user from presenting a credential to access an area, and then “passing back” that credential to another individual, who then uses the same credential to access the building.

  • Page 147: Antipassback Zones

    IPAC Server Administrator’s Manual Page 146 of 334 Antipassback Zones While antipassback can be employed on a system-wide basis, it often is used within an overall access control system for specific zones, such as server rooms, data storage facilities, and other high-security areas.

  • Page 148: Antipassback Definitions

    With Hard Antipassback implemented, once a user presents his or her credential, IPAC Server™ recognizes the entry to a zone and will not allow the user re-enter unless he or she first exits that zone.

  • Page 149: Important Antipassback Considerations

    IPAC Server Administrator’s Manual Page 148 of 334 Important Antipassback Considerations Users start out in the (none) zone when created. Administrators with appropriate permissions to activate devices can reset a group's or user's Antipassback zone to whichever zone the administrator desires.

  • Page 150: Managing Antipassback Controls

    IPAC Server Administrator’s Manual Page 149 of 334 Managing Antipassback Controls To create an Antipassback zone: 1. Scroll over the Configuration section. The sub-navigation menu displays. 2. From the Devices link, click the Antipassback link. The Antipassback Zones list page displays.
  • Page 151 If you are not planning on using the antipassback functionality of the IPAC Server™ for a specific device, do not check the Enable checkbox under Antipassback Settings during device creation. 1. Scroll over the Configuration section. The sub-navigation menu displays.
  • Page 152 IPAC Server Administrator’s Manual Page 151 of 334 5. Under the Antipassback heading, check “Immunity” if you wish for the group to be immune to Antipassback settings. NOTE:  Groups who are immune to Antipassback controls do not follow the same Antipassback controls as those who are not immune.
  • Page 153 IPAC Server Administrator’s Manual Page 152 of 334 To manually reset an Antipassback zone for a user: NOTE:  When a user’s or group’s zone is reset by an administrator, the action is noted in the activity log. 1. Scroll over the Users link. The sub-navigation menu displays.
  • Page 154 IPAC Server Administrator’s Manual Page 153 of 334...

  • Page 155: Cards

    IPAC Server Administrator’s Manual Page 154 of 334 Cards...

  • Page 156: What Is A Card

    IPAC Server Administrator’s Manual Page 155 of 334 What is a Card? A card is a physical credential carried by a user, such as a proximity card, magnetic stripe card, or smart card. It has a number printed on its surface, such as “789” or “00789.”...

  • Page 157: Browsing The Cards List

    IPAC Server Administrator’s Manual Page 156 of 334 Browsing the Cards List The Cards list is an inventory of cards associated with the system. It indicates which cards are assigned to users and which cards are unassigned. (Unassigned cards do not allow any type of access.)
  • Page 158 IPAC Server Administrator’s Manual Page 157 of 334 Account. The account of the user to whom the card is assigned. User. The user to whom this card has been assigned, if any. Administrators with appropriate permissions can: Enter a number in the Jump to number field and click Go to jump to a specific point in the list of cards.

  • Page 159: Adding Cards

    IPAC Server Administrator’s Manual Page 158 of 334 Adding Cards Administrators with appropriate permissions can add cards to the system. There are two ways to add cards to your account. A set of cards can be added all at once by defining the first and last Internal Numbers for the set.
  • Page 160 IPAC Server Administrator’s Manual Page 159 of 334 7. Enter the First Card Number. The internal number is part of the card’s embedded value. First Card Number is a required field only if the internal number is different from the external number.

  • Page 161: Figure 82. Add Card By Value

    IPAC Server Administrator’s Manual Page 160 of 334 Add Card by Value Figure 82. 5. If the card is of a format recognized by the system, it will be listed as shown in Figure 53. If the format is unrecognized, the card can still be added as a simple opaque card.

  • Page 162: Managing Card Formats

    IPAC Server Administrator’s Manual Page 161 of 334 Managing Card Formats A pre-defined set of card formats is automatically generated when the System Account is first created. However, additional card formats can be defined by administrators with appropriate permissions. NOTE: ...

  • Page 163: Figure 84. View Card Format Details

    IPAC Server Administrator’s Manual Page 162 of 334 To view the details for a specific card format: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Cards link, click Card Formats from the dropdown list. The Card Formats list displays.

  • Page 164: Figure 85. Create New Card Format

    IPAC Server Administrator’s Manual Page 163 of 334 Click Add New Card Format to add a new card format to the system. Click Add Cards of this type to access the Add Cards page in order to add new cards of this type to the system.
  • Page 165 IPAC Server Administrator’s Manual Page 164 of 334 9. The XML Name field is a reference name used via the Datasync interface for creating cards of this format. Valid values only contain numbers, lower case letters, and _ (the underscore).

  • Page 166: Figure 86. Copy Card Format

    IPAC Server Administrator’s Manual Page 165 of 334 To copy a format from an existing format: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Cards link, click Card Formats from the dropdown list. The Card Formats list displays.

  • Page 167: Figure 87. Edit Card Format

    IPAC Server Administrator’s Manual Page 166 of 334 NOTE:  Only those card formats defined by an Administrator can be edited or deleted. The Edit and Delete buttons do not display on the Card Format page for system-defined card formats.
  • Page 168 IPAC Server Administrator’s Manual Page 167 of 334 4. Click Delete. A warning message indicates that by deleting this format you are also deleting all cards of this format, and that the operation cannot be undone. 5. Click OK. You are returned to the Card Formats page with the deleted format no...

  • Page 169: Managing Card Assignments

    IPAC Server Administrator’s Manual Page 168 of 334 Managing Card Assignments Cards are assigned to users in order to provide them access to a facility. A card can be assigned when the user is first created, or it can be assigned at a later time. Likewise, it is possible to change a user’s card assignment or delete it all together.

  • Page 170: Managing Cards

    IPAC Server Administrator’s Manual Page 169 of 334 Managing Cards Once created, a card cannot be edited. It can, however, be deleted from an account. To delete a single card: 1. Scroll over the Users link. The sub-navigation menu displays.
  • Page 171 IPAC Server Administrator’s Manual Page 170 of 334 NOTE:  If a user attempts to gain access to a door with a deleted card, the event will be logged as a Failed Access Attempt: Unknown Card.

  • Page 172: Badging

    IPAC Server Administrator’s Manual Page 171 of 334 Badging...

  • Page 173: What Are Badges

    Page 172 of 334 What are Badges? IPAC Server™’s badging capability allows users to design custom badges with several options, including orientation of the badge, single or dual sided, customized background color and/or image, use of standard text objects (first name & last name; first name; last name) and custom text objects (such as Job Title), static text objects, user photo objects, static image objects, and custom image objects.

  • Page 174: Badge Templates

    IPAC Server Administrator’s Manual Page 173 of 334 Badge Templates To create a badge template: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Cards link, click Badge Templates from the dropdown list. If there are preexisting badge templates, the page displays them.

  • Page 175: Figure 90. Template Properties

    IPAC Server Administrator’s Manual Page 174 of 334 Template Properties Figure 90. 9. If you wish to select a background color for the badge, click No Color and a popup list will appear. Choose a color from the palette and click Save. To reject the color, click Cancel.

  • Page 176: Figure 91. Field Properties

    IPAC Server Administrator’s Manual Page 175 of 334 Field Properties Figure 91. Badging options: For Static Text Objects: a) Drag the static text object from the palette to the editable box. b) Specify the Text Properties: a) Text: Enter the desired text in the static text field.

  • Page 177: Figure 92. Choose Color

    IPAC Server Administrator’s Manual Page 176 of 334 Choose Color Figure 92. c) Background: Click on the Background field and select a background color for the text field. To accept the color you have selected, click Save. To reject the color, click Cancel. For no color, select No Color.

  • Page 178: Figure 94. User Photo Icon

    IPAC Server Administrator’s Manual Page 177 of 334 i. Color: Click on the Color field and select a color for the text. ii. Background: Click on the Background field and select a background color for the text field. To accept the color you have selected, click Save.

  • Page 179: Figure 95. User Photo Properties

    IPAC Server Administrator’s Manual Page 178 of 334 ii. Dimensions: You may either manually enter the desired dimensions for the image, or you can simply click on a corner of the image box and drag to increase or decrease the dimensions.

  • Page 180: Figure 97. Static Image Properties

    IPAC Server Administrator’s Manual Page 179 of 334 v. Filename: To import an image file, click Browse and select the file you wish to import. vi. Position: You may either manually enter the position where you’d like the image, or you can simply drag the image to the desired area of the template.
  • Page 181 IPAC Server Administrator’s Manual Page 180 of 334 2. Select a color from the pop up list next to the Color field. To accept the color you have selected, click Save. To reject the color, click Cancel. For no color, select No Color.

  • Page 182: Figure 98. Print Badge

    IPAC Server Administrator’s Manual Page 181 of 334 2. Click Users from the dropdown list. The Users list displays. 3. Choose from the list of users for whom you wish to print a badge. 4. The “User Details” page displays. Select Print A Badge from the dropdown menu.

  • Page 183: Users And Groups

    IPAC Server Administrator’s Manual Page 182 of 334 Users and Groups...

  • Page 184: What Are Users, User Aliases, And Groups

    The term user refers to an individual who has access privileges to some part of a building. It does not refer to end-users of the interface; users do not have direct access to the IPAC Server™ interface. Instead, Administrators add and manage user-related information.

  • Page 185: Browsing The Groups List

    IPAC Server Administrator’s Manual Page 184 of 334 Browsing the Groups List The Groups list displays a list of groups defined for your account. The list displays groups listed alphabetically. Administrators with appropriate permissions can view the Groups associated with their own accounts.

  • Page 186: Viewing Group Details

    IPAC Server Administrator’s Manual Page 185 of 334 Viewing Group Details The Group Details page displays the name and access information for a specific group. To view the detail page for a group: 1. Scroll over the Users link. The sub-navigation menu displays.
  • Page 187 IPAC Server Administrator’s Manual Page 186 of 334 identified. For more information see the section on Creating a Schedule. Administrators with appropriate permissions can: Click the name of a Device to access the Device Details page. Click the name of a Schedule to access the Schedule Details page.

  • Page 188: Creating A Group

    IPAC Server Administrator’s Manual Page 187 of 334 Creating a Group A group is a set of users with the same access privileges. For example, the account “Acme Megaplex” may have two doors. If all employees require the same level of access to both doors, then a single group, “Acme Staff,” would be sufficient.
  • Page 189 IPAC Server Administrator’s Manual Page 188 of 334 6. For antipassback, you may check the Immunity checkbox to make the users in this group immune to antipassback. You may check the Auto Reset checkbox for soft antipassback and choose a reset time from the dropdown list. Finally, select a default zone to start by clicking on the (none) link and choosing from the popup window.

  • Page 190: Creating A Group Enabled Schedule

    Group Enabled Schedule, do not use it across two different time zones. The IPAC Server™ Group Enabled Schedule feature allows you to implement a First-Person- In, Supervisor-on-Site, or Input-Controlled Schedules functionality at your facility.
  • Page 191 IPAC Server Administrator’s Manual Page 190 of 334 WARNING: Activating Group Grace Periods When you assign an activating group to a schedule, you are prompted to specify a Grace Period. Without a grace period, the schedule only becomes active if a group member arrives at or after the schedule start time, not before.

  • Page 192: Managing Groups

    IPAC Server Administrator’s Manual Page 191 of 334 Managing Groups Once a group is created, its name or access permissions can be edited at any time. Editing the access permissions changes the days and times during which the users in that group can access a device.
  • Page 193 IPAC Server Administrator’s Manual Page 192 of 334 7. To edit the threat level of the group, choose from the dropdown menu whether or not the group will ignore or be subject to threat level conditions. 8. To update the access permissions for any device, select a new schedule from the drop-down list associated with that device or click (no access).

  • Page 194: Browsing The Users List

    IPAC Server Administrator’s Manual Page 193 of 334 Browsing the Users List The Users page displays a list of users for an account and identifies the group affiliation(s), if any, of each. Administrators with appropriate permissions can view the users associated with their account.
  • Page 195 IPAC Server Administrator’s Manual Page 194 of 334 Administrators with appropriate permissions can: Click the name of any user to access the corresponding User Details page. Click a Filter from the drop-down list, then enter the associated parameter and click Go to view a subset of the Users list.

  • Page 196: Viewing User Details

    IPAC Server Administrator’s Manual Page 195 of 334 Viewing User Details The User Details page displays information for an individual user. To view details for a specific user: 1. Scroll over the Users link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Users from the dropdown list. The Users list displays.
  • Page 197 IPAC Server Administrator’s Manual Page 196 of 334 time that those notes were entered into the system. Antipassback Zone. This field lists the current zone in which the user resides. Aliases in other account. This field lists any aliases the user has in other accounts.

  • Page 198: Creating A User

    IPAC Server Administrator’s Manual Page 197 of 334 Creating a User Administrators with appropriate permissions can create users for their account. To create a user: 1. Scroll over the Users link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Users from the dropdown list. The Users list displays.

  • Page 199: Figure 106. Select A Card Popup List

    IPAC Server Administrator’s Manual Page 198 of 334 7. Custom fields display to the right of the name fields. For any custom field, enter valid values for this user. These fields are optional. 8. If you would like to import a signature for the user, you may create an Image Custom Field and click Browse to locate the image from your hard drive.
  • Page 200 IPAC Server Administrator’s Manual Page 199 of 334 11. To assign a user to a group, select the desired group from the Available Groups list on the right and click the left arrow ("). The group name displays in the In Groups list.

  • Page 201: Figure 107. Create A User Alias

    IPAC Server Administrator’s Manual Page 200 of 334 Create a User Alias Figure 107. 5. Under the More Operations dropdown menu, click Create User Alias. A popup window will appear asking in which Target Account you want to place the user alias.

  • Page 202: Figure 109. Rehoming A User Alias

    IPAC Server Administrator’s Manual Page 201 of 334 Rehoming a User Alias Figure 109. NOTE: When a user is re-homed, the card assigned to that user moves to the new primary account, but if the user was assigned a ...

  • Page 203: Managing Users

    IPAC Server Administrator’s Manual Page 202 of 334 Managing Users Once a user is created, his/her information can be updated at any time. Or, the user can be deleted completely from the system. Administrators with read/write access can edit and delete users.
  • Page 204 IPAC Server Administrator’s Manual Page 203 of 334 6. You can edit or delete the values in the Card and PIN fields at any time. However, if you leave both of these fields blank, you revoke all access privileges for the user. Until a new card or PIN is entered, the user will have no access to the facility.

  • Page 205: Managing Custom Fields

    IPAC Server Administrator’s Manual Page 204 of 334 Managing Custom Fields Custom fields store optional information about a user, such as department or parking space assignment. They also have the option of being a text object, such as a user’s job title, or an image object, such as a user’s signature.

  • Page 206: Figure 112. Create A Custom Field

    IPAC Server Administrator’s Manual Page 205 of 334 To create a new custom field: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Accounts link, click Custom Fields from the dropdown list. The Custom Fields list displays.
  • Page 207 IPAC Server Administrator’s Manual Page 206 of 334 5. Click Save. You are returned to the Custom Fields page, with the new field listed. To delete a custom field: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Accounts link, click Custom Fields from the dropdown list. The Custom Fields list displays.

  • Page 208: Activity

    Page 207 of 334 Activity IPAC Server™ tracks the operation of all system devices, such as when a door is unlocked or when a relay is engaged. It is also tracks the actions of all Administrators. For example, whenever a new account is created, or an Administrator is assigned to an account, these actions are recorded in the Administrative Journal.

  • Page 209: Browsing The System Activity Log

    IPAC Server Administrator’s Manual Page 208 of 334 Browsing the System Activity Log The System Activity provides a complete list of events for a given day, such as when a door is accessed or a device is activated. Administrators with appropriate permissions can view all activity entries.
  • Page 210 IPAC Server Administrator’s Manual Page 209 of 334 Administrators with appropriate permissions can: View events that occurred on a specific date Click << in the View Date section to scroll backwards day-by-day, to view past activity logs. Click the date field to select a specific date from a popup calendar, then click Go to view the activity log for that date.

  • Page 211: Index Of Events

    IPAC Server Administrator’s Manual Page 210 of 334 Index of Events The following events appear in the System Activity log. Access Events Access by User Exception Events Communication with Node Lost Communication with Node Restored Door Ajar Door Ajar Cleared...
  • Page 212 IPAC Server Administrator’s Manual Page 211 of 334 Salto Router Connection Dropped Device Events Device Engaged Device Disengaged Guard tour stop visited Guard tour stop missed Guard tour completed Guard tour incomplete Wire cut set Wire cut cleared Wire short set...
  • Page 213 IPAC Server Administrator’s Manual Page 212 of 334 If the credential belongs to a user who attempts access at an authorized door, but at an Failed Access by [User Name]: Out of Schedule unauthorized time: If the credential belongs to a user who attempts to enter an antipassback zone they have...

  • Page 214: Generating An Activity Report

    IPAC Server Administrator’s Manual Page 213 of 334 Generating an Activity Report A report is a printable query of the Activity Log, such as: All Exception Events on the Main Control Board in the last month All Access Events at Front Door by John Doe between 9:00 AM and 5:00 PM on February 1 All Device Events at Front Door by members of the Group “Staff”...

  • Page 215: Figure 116. View Activity Report

    IPAC Server Administrator’s Manual Page 214 of 334 Click the button which will display a popup list of Available Devices on the left to highlight it. Click on the device you want to place in the Selected Devices field. To remove a device from the report, click to highlight it in the Selected Devices list, and then click Removed Selected button to remove it from the list.

  • Page 216: Exporting The Activity Log

    IPAC Server Administrator’s Manual Page 215 of 334 Exporting the Activity Log The Activity Log can be exported to a tab-separated file for use by other programs. Administrators with appropriate permissions can export the Activity Log. To export the Activity Log: 1.

  • Page 217: Reporting

    IPAC Server Administrator’s Manual Page 216 of 334 Reporting...

  • Page 218: What Is Reporting

    Page 217 of 334 What is Reporting? IPAC Server™ provides reporting capabilities on a variety of levels. Activity Reporting is a customized query of the Activity Log, such as “All Access Events by John Doe at Front Door on February 1” or “All Exception Events at Server Room in the last month.”...

  • Page 219: Browsing The Reports List

    IPAC Server Administrator’s Manual Page 218 of 334 Browsing the Reports List The Reports list displays a list of predefined reports for your account. The list displays reports listed alphabetically. Administrators with appropriate permissions can view the Reports associated with their own accounts.

  • Page 220: Creating A New Report

    IPAC Server Administrator’s Manual Page 219 of 334 Creating a New Report Administrators with appropriate permissions can create new reports. To create a new report 1. Scroll over the History tab, the sub-navigation menu displays. 2. From the Reporting link, click Reports from the dropdown list. The Reports List displays.
  • Page 221 IPAC Server Administrator’s Manual Page 220 of 334 10. As the report is created, the columns selected above under Available Columns will start to appear in the Data Preview section. Use to sort in ascending order, use to not sort, or use to sort in descending order, or click on remove an output column.

  • Page 222: Managing Reports

    IPAC Server Administrator’s Manual Page 221 of 334 Managing Reports Once a report is created, its details can be edited at any time. Reports can also be deleted. Administrators with appropriate permissions can manage reports. To view a report: 1. Scroll over the History link. The sub-navigation menu displays.

  • Page 223: Figure 121. Edit A Report

    IPAC Server Administrator’s Manual Page 222 of 334 Edit a Report Figure 121. 5. To rename the report, enter a new value in the Name field. 6. To edit the description, enter a new value in the Description field. 7. To change the relations of the report, edit the Relations dropdown list as desired.
  • Page 224 IPAC Server Administrator’s Manual Page 223 of 334 To copy a report: 1. Scroll over the History link. The sub-navigation menu displays. 2. From the Reporting link, click Reports from the dropdown list. The Reports list displays. 3. Click the name of the report you want to copy. The corresponding Report Details page displays.

  • Page 225: Browsing The Scheduled Reports List

    IPAC Server Administrator’s Manual Page 224 of 334 Browsing the Scheduled Reports List The Scheduled Reports list displays a list of reports, when they are scheduled to run, and who the recipients are. The list displays reports listed alphabetically by schedule name.

  • Page 226: Creating A New Scheduled Report

    IPAC Server Administrator’s Manual Page 225 of 334 Creating a New Scheduled Report Administrators with appropriate permissions can create new scheduled reports. To create a new scheduled report: 1. Scroll over the History tab, the sub-navigation menu displays. 2. From the Reporting link, click Scheduled Reports from the dropdown list. The Scheduled Reports List displays.
  • Page 227 IPAC Server Administrator’s Manual Page 226 of 334 Email – this will send the scheduled report data to the email address of any selected administrators. Remote Server – this will send the schedule report data to a remote server. If selected, fill in the required fields.

  • Page 228: Managing Scheduled Reports

    IPAC Server Administrator’s Manual Page 227 of 334 Managing Scheduled Reports Once a scheduled report is created, its details can be edited at any time. Scheduled Reports can also be deleted. Administrators with appropriate permissions can manage scheduled reports. To view a scheduled report: 1.

  • Page 229: Figure 125. Edit A Scheduled Report

    IPAC Server Administrator’s Manual Page 228 of 334 Edit a Scheduled Report Figure 125. 5. Make whatever edits are necessary. 6. Click Save to save the scheduled report. You are returned to Scheduled Report Details page. To delete a report: 1.

  • Page 230: Running A Muster Report

    IPAC Server Administrator’s Manual Page 229 of 334 Running a Muster Report Once antipassback zones have been established, administrators with appropriate permissions can generate a muster report which allows them to view users and their current locations within specified (or all) antipassback zones.

  • Page 231: Browsing The Administrative Journal

    IPAC Server Administrator’s Manual Page 230 of 334 Browsing the Administrative Journal The Administrative Journal tracks all Administrator actions in IPAC Server™. For example, each time an Administrator creates, edits or deletes information in the interface, it is logged in the Administrative Journal All Administrators for the Account can view the Journal.

  • Page 232: Threat Levels

    IPAC Server Administrator’s Manual Page 231 of 334 Threat Levels Threat Levels represent different operational modes for the entire system, which can, for example, allow an Administrator to rapidly secure all unlocked doors and restrict access to specific groups. These modes may have different rules for which users can access which resources, what devices do (or don’t do), and whether measures that normally relax system...

  • Page 233: Who Can Change Threat Levels

    IPAC Server Administrator’s Manual Page 232 of 334 Who Can Change Threat Levels? Any authorized administrator with appropriate permissions can change Threat Levels for their account. Threat Levels can be optionally configured on a per-account basis. Authorized administrators can only change Threat Levels for their own account.

  • Page 234: Threat Level Influence

    IPAC Server Administrator’s Manual Page 233 of 334 Threat Level Influence NOTE: The default setting for permissions, devices, and schedules concerning threat levels is Ignore. This means that unless the administrator edits it, the permission, device, or schedule will ...

  • Page 235: Figure 128. Threat Level Engaged

    IPAC Server Administrator’s Manual Page 234 of 334 Threat Level engaged Figure 128.

  • Page 236: Threat Level Configuration

    Page 235 of 334 Threat Level Configuration The IPAC Server™, rather than strict imposition of arbitrary numbers, allows a user defined set of rules to be implemented to suit the needs of the user. Threat Levels can be created and arranged in any severity desired by the administrator.

  • Page 237: Figure 129. Create A Threat Level

    IPAC Server Administrator’s Manual Page 236 of 334 Create a Threat Level Figure 129. To Edit a Threat Level: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. Select Threat Levels from the Account dropdown list. 3. Click on the threat level you want to edit. The Threat Level Details page displays.
  • Page 238 IPAC Server Administrator’s Manual Page 237 of 334 3. Click on the threat level you want to delete. WARNING: Deleting Threat Levels Deleting a threat level will also remove any restrictions on any devices, permissions, or schedules that rely on this threat level. It will also remove any restrictions that include this Threat Level in a range.

  • Page 239: Threat Level Severity

    IPAC Server Administrator’s Manual Page 238 of 334 Threat Level Severity Once more than one threat level has been created, the severity of each new threat level can be modified. Threat Level Severity Figure 131. The threat level severity chart functions on a top-down approach. The top most threat levels are the most severe.

  • Page 240: Figure 132. Change Threat Level Icon

    IPAC Server Administrator’s Manual Page 239 of 334 To Change a Threat Level: 1. The Change Threat Level icon at the top right of any screen must be clicked to change a threat level. Change Threat Level Icon Figure 132.

  • Page 241: Editing Permissions For Threat Levels

    IPAC Server Administrator’s Manual Page 240 of 334 Editing Permissions for Threat Levels An administrator with appropriate permissions can determined whether or not groups can have access during, above, or below certain threat levels by defining the privileges on the Edit Group page.

  • Page 242: Editing Devices For Threat Levels

    IPAC Server Administrator’s Manual Page 241 of 334 Editing Devices for Threat Levels An administrator with appropriate permissions can determine whether or not a device can be active at, above, or below certain threat levels by defining the privileges on the Edit Device page.

  • Page 243: Editing Schedules For Threat Levels

    IPAC Server Administrator’s Manual Page 242 of 334 Editing Schedules for Threat Levels An administrator with appropriate permissions can determine whether or not a schedule can be active at, above, or below certain threat levels by defining the privileges on the Edit Schedule page.

  • Page 244: Threat Levels And Shared Devices

    IPAC Server Administrator’s Manual Page 243 of 334 Threat Levels and Shared Devices Devices that are shared to sub-accounts are mapped only to a schedule. Threat level definitions are confined to individual accounts. Assigning ownership of a device (as opposed to sharing the device) allows a sub-account to assign its own threat levels to that device.

  • Page 246: Email Notifications

    IPAC Server Administrator’s Manual Page 245 of 334 Email Notifications...

  • Page 247: What Are Email Notifications

    For more information on configuring control panels, see Update and/or Configure a Control Panel In order to use the Email Notification function in IPAC Server™, you must first configure your SMTP Server. See the section on Configuring the SMTP Server for more information.

  • Page 248: Browsing The Notifications List

    IPAC Server Administrator’s Manual Page 247 of 334 Browsing the Notifications List Administrators with appropriate permissions can view, create, edit and delete notification rules. To view the Notifications list for a specific account: 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 249: Creating Notification Rules

    IPAC Server Administrator’s Manual Page 248 of 334 Creating Notification Rules Administrators with appropriate permissions can create notification rules. To create a notification rule: 1. Scroll over the Configuration link. The sub-navigation menu displays. 2. From the Account link, click Email Notifications. The Email Notifications page displays.

  • Page 250: Managing Notification Rules

    IPAC Server Administrator’s Manual Page 249 of 334 Managing Notification Rules Notification rules can be edited or deleted at any time by administrators with appropriate permissions. To edit a notification rule: 1. Scroll over the Configuration link. The sub-navigation menu displays.

  • Page 251: Sample Email Notifications

    IPAC Server Administrator’s Manual Page 250 of 334 Sample Email Notifications Following are several sample email notification messages. Please see the section on Index of Events for more information. Access by User Subject: Valid Credential Presented jack@acme.com HHHH HHHH Valid Credential Presented...

  • Page 252: System Management

    The System link only displays when you log in as an administrator with appropriate permissions. Tenant Account Administrators have no access to this section of IPAC Server™. This is because, to a large extent, the System section deals with the networking aspects of the hardware.

  • Page 253: Maintenance Mode

    For more details on manually taking the IPAC Server™ in and out of maintenance mode, see Browsing the System Status Page So long as the IPAC Server™ is in maintenance mode, a red warning message will appear at the top of every page.

  • Page 254: Browsing The System Status Page/Using Maintenance Mode

    Browsing the System Status Page/Using Maintenance Mode The System Status page displays when you click the System Status link from the Home page or via the instructions below. This page is where administrators can take the IPAC Server™ into and out of maintenance mode.
  • Page 255 Enter/Exit Maintenance Mode. This button allows the IPAC Server™ to enter or exit maintenance mode. Statistics Last reboot. The date and time at which the IPAC Server™ panel was last rebooted. Memory free/total. The amount of free memory compared to total memory on the machine running IPAC Server™.
  • Page 256 IPAC Server Administrator’s Manual Page 255 of 334 Patches Name. The name of any patches that have been installed. Description. The description of any patches that have been installed.

  • Page 257: Browsing The System Logs

    IPAC Server Administrator’s Manual Page 256 of 334 Browsing the System Logs The System Logs page provides access to three different views of the system log: System. Lists all system operations Kernel. Lists only operations related to the system kernel.

  • Page 258: Using System Tools

    IPAC Server Administrator’s Manual Page 257 of 334 Using System Tools The application provides access to basic system commands via the Tools page in the System section. Administrators with appropriate permissions can access or enter commands on the Tools page.

  • Page 259: Panel Comms Monitoring

    Comms Monitoring page displays. 4. Select the Minimum Disconnect Time in minutes. This is the number of minutes that a panel has to be out of contact with the IPAC Server appliance before a notification will be sent. 5. Select the Notification Repeat Interval in minutes. This is how often additional emails will be sent to the recipients after the initial email.

  • Page 260: Session Management

    IPAC Server Administrator’s Manual Page 259 of 334 Session Management IPAC Server™ offers administrators the option to review the active sessions, and also enables the ability to force an administrator to logout. To manage account sessions 1. Scroll over the System link. The sub-navigation menu displays.

  • Page 261: Manage Running Reports

    IPAC Server Administrator’s Manual Page 260 of 334 Manage Running Reports IPAC Server™ offers administrators the option to manage reports that are currently running, and also enables the ability to force a report to stop running. Details displayed include: Report – the name of the report that is running.

  • Page 262: Fetch Panel Logs

    Panel ID - The control panel number assigned to the panel. Firmware Version – The version of firmware currently installed on the control panel. Connection Status – Indication of whether or not the control panel is connected to the IPAC Server appliance.

  • Page 263: Figure 149. Individual List Of Panel Logs Display Page

    IPAC Server Administrator’s Manual Page 262 of 334 Generate a new panel log by clicking on the Fetch Panel Log link. Navigate between pages using the <<Page and Page>> or return to the first page by clicking on the Go To First Page button.

  • Page 264: Figure 150. Viewing Individual Panel Log Details

    IPAC Server Administrator’s Manual Page 263 of 334 7. To download a specific panel log, select the appropriate log and click on the icon. The log will be downloaded in .bin format. 8. To view a specific panel log, select the appropriate log and click on View. The selected panel log displays.

  • Page 265: Figure 151. Set System Date And Time

    IPAC Server Administrator’s Manual Page 264 of 334 Setting System Date and Time The system normally synchronizes its system clock via NTP (Network Time Protocol) with servers over the Internet, to ensure accuracy. In case the system cannot reach an external server for time synchronization, such as when a firewall blocks access or the system is simply not on a network with Internet access, the system time must be set manually.
  • Page 266 IPAC Server Administrator’s Manual Page 265 of 334 NOTE:  If the System Time or System Time Zone is changed, it is highly recommended that you reboot the system in order for these changes to take effect.

  • Page 267: Snmp Agent Settings

    IPAC Server Administrator’s Manual Page 266 of 334 SNMP Agent Settings These actions should only be performed by your network administrator. To configure SNMP Agent Settings 1. Scroll over the System link. The sub-navigation menu displays. 2. From the sub-navigation menu, click Settings. The Settings sub-navigation menu displays.

  • Page 268: Upgrading Your Firmware

    Page 267 of 334 Upgrading Your Firmware On occasion, Brivo LLC will issue an upgrade of the IPAC Server™ firmware. When this occurs, you will need to contact Brivo Technical Support with the unit serial number for your IPAC Server™ to verify your support contract and request the firmware upgrade.
  • Page 269 IPAC Server Administrator’s Manual Page 268 of 334 5. Create an encrypted backup of your current database by clicking Save Backup. Your operating system guides you through the procedures for saving the backup. 6. Enter the name of the upgrade file in the Upgrade Filename field, or click Browse to search your system for the appropriate file 7.

  • Page 270: Upgrading Panels

    Page 269 of 334 Upgrading Panels Upgrading panels with the IPAC Server™ is handled through the Upgrade Panels page. Panels can be upgraded to the latest firmware version either individually or all at once. This operation is restricted to administrators with appropriate permissions.

  • Page 271: License Keys

    For example, a User Key allows a certain number of Users to be loaded into the IPAC Server™. A list of active keys is shown on the License Key page under the System tab. In addition to types of license keys, there are also date ranges, so that certain license keys may be valid for a period of time, for example, one year, before a new license key must be entered.

  • Page 272: Figure 155. Upload License File

    Key Type – lists the type of license key, for example, Users or Accounts. Allowed – the maximum number of the key type allowed in the IPAC Server™ or whether or not a process is allowed, for example, DataSync or use of DVR drivers.

  • Page 273: Manage Branding

    IPAC Server Administrator’s Manual Page 272 of 334 Manage Branding The Branding section of the IPAC Server™ allows the administrator to make certain cosmetic changes to the interface of the IPAC Server™. To manage branding: 1. Scroll over the System link. The sub-navigation menu displays.
  • Page 274 IPAC Server Administrator’s Manual Page 273 of 334 10. To remove the Manage Branding link from the System link, choose Hide Manage Branding Link from the dropdown list. 11. To remove the Appliance Name from the header of the page, choose Hide Appliance Name In Header from the dropdown list.

  • Page 275: Fips Mode

    IPAC Server Administrator’s Manual Page 274 of 334 FIPS Mode FIPS mode specifies that the IPAC Server™ will use only FIPS 140-2 validated embedded encryption modules for all communication with IPAC SYSTEM panels. It is engaged by default. To enable FIPS mode: 1.

  • Page 276: Importing User Data

    Page 275 of 334 Importing User Data IPAC Server™ provides a mechanism for importing user data from a flat file. The systems support importing user data from tab-separated flat files, without quote characters. These files are easily created by many applications, including spreadsheet or simple database applications.

  • Page 277: Figure 159. Import User Data, Step Two

    IPAC Server Administrator’s Manual Page 276 of 334 6. Enter the name of the file you want to import in the Filename field, or click Browse to search your system for the appropriate file. 7. Click Import. If you have entered a valid filename, the second portion of the Import User Data page displays.
  • Page 278 IPAC Server Administrator’s Manual Page 277 of 334 12. Click Start Import. The import process will report its progress and will output a message when the import has finished. Larger imports may take a while.

  • Page 279: Backing Up Your Database

    The frequency of system backups depends on the amount and regularity of changes to the data in IPAC Server™. As a rule, it is strongly recommended that backups be taken, either manually or automatically, to preserve data against unintentional or catastrophic loss.
  • Page 280 For IPAC Server™, it may be necessary to access the console to reset the network configuration if they’ve been overwritten by the restore.

  • Page 281: Backup Server

    Page 280 of 334 Backup Server IPAC Server™ enables administrators with appropriate permissions to configure their servers to back up automatically, and according to either a Windows share or SSH methods. These tasks should only be performed by a network administrator.
  • Page 282 IPAC Server Administrator’s Manual Page 281 of 334 8. Enter the number of backups to keep in the field next to Number to Keep. 9. Enter the email address for notification of an error with automatic backup. 10. To generate an unencrypted version of the backup file, fill in the checkbox next to Generate an unencrypted backup file.

  • Page 283: Report Service

    IPAC Server Administrator’s Manual Page 282 of 334 Report Service IPAC Server™ enables administrators with appropriate permissions to utilize the report service tool to export database information for use with external tools. NOTE: Use of the IPAC Server™ Report Service ...

  • Page 284: Configuring The Network

    IPAC Server Administrator’s Manual Page 283 of 334 Configuring the Network You can configure the network to use manually defined (static) network settings, or to use an automatic network service (DHCP). Administrators with appropriate permissions can configure network settings. To configure your network settings: 1.
  • Page 285 Be aware that when modifying the network settings, the IP address used by the system may change, forcing you to manually change the URL of the browser through which you are accessing the device. For IPAC Server™, the admin console is the safest way to set network parameters.

  • Page 286: Configuring Network Routing

    IPAC Server Administrator’s Manual Page 285 of 334 Configuring Network Routing The Network Routing page provides utilities for configuring static routes that the control panel may need to use to reach other resources on the network, if required. Only System Account Administrators with read/write access can configure static routes.

  • Page 287: Configuring The Smtp Server

    IPAC Server Administrator’s Manual Page 286 of 334 Configuring the SMTP Server In order to use the Email Notification functionality, you must first configure your SMTP Server. SMTP (Simple Mail Transfer Protocol) is how email is sent between machines on the Internet.
  • Page 288 IPAC Server Administrator’s Manual Page 287 of 334 9. To test your Email settings, enter an email address in the Send To field, and then click Send Test Message. The system attempts to send a simple message to the specified email address and reports the status of the interactions with the email server.

  • Page 289: Panel Discovery

    IPAC Server Administrator’s Manual Page 288 of 334 Panel Discovery Panel discovery is an automated process by which the IPAC Server™ scans a series of IP addresses for available devices. This process will find ACS-5000A panels as well as HID E- 400 devices.

  • Page 290: Figure 167. Panel Scan

    IPAC Server Administrator’s Manual Page 289 of 334 Panel Scan Figure 167. 6. Once the scan is complete, click Close. You are returned to the Panel Discovery page where any unassigned panels detected with be displayed. Discovered Panels Figure 168.

  • Page 291: Figure 169. Configuring Panel

    IPAC Server Administrator’s Manual Page 290 of 334 8. If multiple panels are discovered, the administrator may individually select each using the provided checkboxes or simply click Select All to select all discovered panels. Administrators may also click Unselect All to deselect all discovered panels.

  • Page 292: Custom Server Certificates

    IPAC Server Administrator’s Manual Page 291 of 334 Custom Server Certificates Custom Server Certificates displays the current active certificate in use and allows the administrator to upload a new certificate file. To upload a new certificate file: 1. Scroll over the System link. The sub-navigation menu displays.

  • Page 293: Es Ip Pool Configuration

    The ES (Elevator System) IP Pool Configuration allows an administrator to configure a specific pool of IP addresses that the IPAC Server will use to contact the elevator control system using destination dispatch instead of using general network broadcasting. For the IPAC Server, this functionality is for use with systems that work with ThyssenKrupp elevators (TKE).
  • Page 294 IPAC Server Administrator’s Manual Page 293 of 334 2. From the sub-navigation menu, click Network. The Status sub-navigation menu displays. 3. From the Network sub-navigation menu, click ES IP Pool Configuration. The ES IP Pool Configuration page displays. 4. Find the IP address you want to remove from the ES IP Pool and click on the corresponding icon.

  • Page 295: Tenant Accounts

    Page 294 of 334 Tenant Accounts Typically, there will be a single Account defined in IPAC Server™, the System Account. However, if sections of a facility are leased out, there may also be one or more Tenant Accounts (see Appendix A for details). In such cases, the System Account is used to manage the overall facility, such as access to lobby doors or a cafeteria.

  • Page 296: Changes In System Account Administrator Access

    Page 295 of 334 Changes in System Account Administrator Access For the most part, a System Account Administrator’s access to IPAC Server™ does not change much whether there are Tenant Accounts defined or not. The few changes that do occur when one or more Tenant Accounts are defined are described below.

  • Page 297: Figure 174. View Accounts List

    IPAC Server Administrator’s Manual Page 296 of 334 NOTE: If a System Account Administrator accesses a page that is not visible to a Tenant Account Administrator and then selects a Tenant Account  from the Active Account drop-down list, an error message will display.
  • Page 298 IPAC Server Administrator’s Manual Page 297 of 334 5. Click Delete. A warning message displays indicating that by deleting this account you will remove all its associated cards, users, schedules, and notification rules, and ownership of all Tenant Account devices is returned to the System Account.

  • Page 299: Figure 175. Share A Door Or Valid Credential Device

    IPAC Server Administrator’s Manual Page 298 of 334 Share a Door or Valid Credential Device Figure 175. 4. For new devices, follow the procedures in the Managing Devices section for data entry guidelines not related to the Account Visibility section.
  • Page 300 IPAC Server Administrator’s Manual Page 299 of 334 5. In the Account Visibility section, for each Tenant Account listed, select a schedule from the drop-down list to define when users of that Account have shared access to the device being configured. If you do not want a Tenant Account to have shared access, leave (no access) selected.

  • Page 301: Tenant Administrator Access

    (create, edit and delete) the data to which they have access, while other administrators with fewer permissions cannot. Following is a list of all the ways in which IPAC Server™ functions differently for Tenant Account Administrators. The list is broken down into sections that parallel the chapters in this document.
  • Page 302 IPAC Server Administrator’s Manual Page 301 of 334 Users and Groups Tenant Account Administrators: Cannot edit the name of a user alias. Cannot edit the photo of a user alias. Cannot edit the enable from and expires on fields for a user alias.

  • Page 303: Appendices

    IPAC Server Administrator’s Manual Page 302 of 334 Appendices...

  • Page 304: Appendix 1: Glossary

    Administrator Role Administrator roles are an assigned set of permissions that allow an administrator to potentially view, modify, create, delete, or allow access to the various sections of the IPAC Server™. Administrator, System Account System Account Administrators have access to all data maintained via IPAC Server™.
  • Page 305 Client Mode When an IPAC SYSTEM has been configured to act as a client of an IPAC Server™ appliance, it is said to be in ‘client mode’. In this mode, it has no application software of its own. The panel receives all configuration information from the IPAC Server™...
  • Page 306 It is used during the firmware upgrade process. This allows for an upgrade and restore of the IPAC Server™ without interrupting the operation of the panels or causing the loss of any event data during the actual upgrade process.
  • Page 307 IPAC Server Administrator’s Manual Page 306 of 334 Maps/Floorplans Maps/Floorplans are imported images representing an area, for example, a building floorplan, business campus, or an individual office. Maps can have icons placed on them to represent devices, and maps can be detailed with regions linking them to other maps/floorplans.
  • Page 308 IPAC Server Administrator’s Manual Page 307 of 334 Schedule Exception A schedule exception is an exception to a schedule, either once or on a repeating timetable, that determines if the exception will cause the schedule to be active during a normally closed portion of the schedule or to be inactive during a normally open portion of the schedule.

  • Page 310: Appendix 2: Use Of Report Service

    IPAC Server Administrator’s Manual Page 309 of 334 Appendix 2: Use of Report Service Below is a list of instructions for the use of the IPAC Server™ Report Service in Microsoft Windows. 1. Download driver from the following website: http://www.postgresql.org/ftp/odbc/versions/msi/ 2.
  • Page 311 A popup setup window will appear. There are four essential parameters that must be configured. Fill in the fields as instructed below. Database: paneldata Server: This is the IP address or host name for your IPAC Server™ User Name: reporting Password: This password must match the password defined in the IPAC Server™...
  • Page 312 IPAC Server Administrator’s Manual Page 311 of 334 f) If the above steps show Connection Successful, click on Save to save the settings. 4. Your internal setup is complete. At this point, please consult your product specific documentation for how to interface with an ODBC data source.

  • Page 313: Appendix 3: Salto Equipment

    Brivo Sallis router. The figure below illustrates a combination of two hardwired readers and six wireless lock sets in an IPAC Server system. A total combination of 30 hardwired and/or wireless doors can be connected under a single...
  • Page 314 IPAC Server Administrator’s Manual Page 313 of 334 Below the Brivo Sallis router wire connections are shown. The power adapter will be supplied when purchasing a router from an authorized Brivo dealer. The RS485 connection from router to node is to be wired using CAT5e twisted pair wire.
  • Page 315 C. Sallis Router Configuration Software 3.1.06 or higher D. Salto PPD programmer with firmware 1.23 or later After going through the general step for updating the firmware on the IPAC Server to 3.0.6 and upgrading the associated panels, the Salto equipment can now be configured and connected.
  • Page 316 IPAC Server Administrator’s Manual Page 315 of 334 e. The router configuration screen will confirm that DHCP is enabled (if it is not enable it by clicking on ‘enabled’); also take note of the ‘MAC Number’ and ‘Port Number’ – they will be needed later.
  • Page 317 IPAC Server Administrator’s Manual Page 316 of 334 h. Now that the router has been configured, unplug the Ethernet cable from the laptop or PC and plug it into the AEN port of the ACS5000 panel. 1) The LED on the Brivo Sallis router will begin to blink red signaling that connection has been lost.
  • Page 318 IPAC Server Administrator’s Manual Page 317 of 334 d. A password can be set for file security if desired. If no password is desired leave the password fields blank and click ‘OK.’ e. On the side tab click installation & data.
  • Page 319 (found in the toolbar next to 'new door'). CARD TYPE CONFIGURATION A. Do not use Salto’s card type configuration. Please refer to the Adding Cards section of the IPAC Server manual for the proper method of adding cards. NODE CONFIGURATION A. Press the button in the toolbar to add a node to the router file.
  • Page 320 IPAC Server Administrator’s Manual Page 319 of 334 DOOR CONFIGURATION A. Press the button in the toolbar to add a door to the router file. A new icon will be created under the ‘NODES & LOCKS’ icon. B. Set the desired ID for the lock being configured and pick the node it will be associated with under “Parent Node.”...
  • Page 321 IPAC Server Administrator’s Manual Page 320 of 334 PPD DATA DOWNLOAD A. Now that the Salto configuration is complete, the data must be downloaded to the PPD. a. Connect the PPD to the computer via USB b. Click ‘Download Data’ at the bottom of the screen...
  • Page 322 IPAC Server Administrator’s Manual Page 321 of 334 c. The pop-up task bar will show the data being transferred successfully DATA UPLOAD/UPDATE ROUTER AND NODE DEVICES ROUTER UPDATE A. Turn on the PPD and select the ‘Update Router’ option.
  • Page 323 IPAC Server Administrator’s Manual Page 322 of 334 B. When prompted, connect the PPD to the router and press ‘OK.’ C. If the error message pops up: “ERROR DOESN’T BELONG TO THE SYSTEM,” proceed again with step B keeping the ‘CLR’ pressed on the router.
  • Page 324 IPAC Server Administrator’s Manual Page 323 of 334 B. The list of configured doors will be displayed. Toggle through to find the correct door and press ‘OK.’ C. When prompted connect the PPD into the PPD socket on the lock device.
  • Page 325 Red LED flash: the lock indicates a connection error. Re-check that the node is correctly installed and within range of the lock device. BRIVO SOFTWARE CONFIGURATION DEVICE CONFIGURATION A. Log into the OnSite IPAC Server and go to Configuration->Devices->and select Devices. B. In the ‘Devices’ database page, click ‘Create New Device.’...
  • Page 326 IPAC Server Administrator’s Manual Page 325 of 334 C. In the drop down menu select ‘Salto Router Device’ and click Next. D. Input a desired name for the router along with the MAC and Service Port noted earlier then click Save. (MAC number can also be found on the...
  • Page 327 IPAC Server Administrator’s Manual Page 326 of 334 E. After a router has been configured, an associated lock device must be set. To do so, go back to the device database list and select ‘Create New Device’ F. In the drop down select ‘Salto Door Lock’ and click Next.
  • Page 328 IPAC Server Administrator’s Manual Page 327 of 334 The Salto devices are now configured to the Onsite IPAC Server device and can be used or controlled as any other device created in the IPAC Server setup.

  • Page 329: Appendix 4: Dvr Installation Notes

    IPAC Server Administrator’s Manual Page 328 of 334 Appendix 4: DVR Installation Notes NOTE: Use of DVRs with the IPAC Server requires a license key. Please consult your dealer about acquiring the necessary license key(s) to match your DVR(s). Xtralis DVR Installation Notes The Xtralis DVR only functions with Internet Explorer.

  • Page 330: Exacq Dvr Installation Notes

    IPAC Server Administrator’s Manual Page 329 of 334 Exacq DVR Installation Notes IPAC Server supports the following Exacq DVR models: Exacq EL Series Exacq Z Series For instructions on the installation and configuration of Exacq DVRs, please consult the manufacturer’s documentation.

  • Page 331: Dedicated Micros Dvr Installation Notes

    To use a Dedicated Micros DVR with IPAC Server, you must take steps to ensure that the DVR’s system time is synchronized with your IPAC Server. Failing to do so may result in the incorrect video being displayed for events in the Activity Log.

  • Page 332: To Schedule The Execution Of The Time Synchronization Utility

    IPAC Server Administrator’s Manual Page 331 of 334 ; This line defines the number of days to wait between each update - ; default is 1 ; Freq=1 ; This is the date and time of the last update and will normally ;...
  • Page 333 IPAC Server Administrator’s Manual Page 332 of 334 10. Enter the Start time as one minute before the time entered in step 2 of the procedures for installing the Dedicated Micros time synchronization utility above; click the Every Day radio button; enter today's date as the Start date; and then click Next.

  • Page 334: Intellex Dvr Installation Notes

    Page 333 of 334 Intellex DVR Installation Notes Before you can use the Intellex DVR with the IPAC Server you must first install the Intellex client software, provided by Brivo, and specify the IPAC Server as a trusted site in Internet Explorer.

  • Page 335: To Configure The Windows Ntp Synchronization Program For Intellex

    6. Click OK. The Date and Time Properties dialog box closes. NOTE: The IPAC Server supports Intellex DVR version 4.0 and greater. At this time, support for the Intellex DVR does not include password- authenticated video playback. Nor does it include custom network ports;...
  • Page 336 © 2014 The Chamberlain Group, Inc. 01-37250 All rights reserved.

Table of Contents