6.5.2.(13) Toner cartridge is not recognized (Error 540, 541, 542, 543)
(13-1) Consumable error
Confirmation Items
(13-1-1) Mouting condition of Consumable
ID unit and toner cartridge
(13-2) Toner sensor error
Confirmation Items
(13-2-1) Toner sensor condition
Toner sensor
Toner sensor
(13-3) Defective mechanism error
Confirmation Items
(13-3-1) Load condition of ID unit
ID unit
ID motor
Y108500-4
Confirmation Tasks
Is ID unit set in position?Check whether lock lever of
toner cartridge is locked.
Confirmation Tasks
Does the core of toner sensor get dirty from toner?
By using the switch scanning test function of the
maintenance utility, check whether the sensor is normal.
Check whether the SCAN condition is changed with a
white paper covering in front of sensor.Furthermore,
start the printer with right side cover removed, and check
whether the red lamp of toner sensor blinks over PRE
board.
Confirmation Tasks
Is the load of the ID unit added by the waste toner belt
etc?
By using the motor clutch test function of the
maintenance utility, check whether each ID motor
operates normally.Check whether the load exists.
Service Manual
Action at NG
Reset normally.
Action at NG
Wipe the dirt of
sensor off.
Replace the toner
sensor board (PRE
PCB) or main board
M32 PCB) or FFC
between PRE-M32
with new one.
Action ot NG
Replace the ID unit
with a new one.
When trying to use a
new ID unit, please
be careful not to
break the fuse with
jig inside the ID
unit. (Please refer to
page 176)
Replace the main
board (M32 PCB) or
ID motor with new
one.
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