Step 19
Some problems prevent the diagnostic diskette from loading and
the Operating System loads instead.
Look at the display and determine if a screen from the customer's
operating system is displayed. If needed, ask the customer for
assistance in determining the above condition.
IS A SCREEN FROM THE CUSTOMER'S OPERATING
SYSTEM DISPLAYED?
NO
Go to "Step 21" on page 3-0030-21.
YES
Continue on the next page.
(6/88) Problem Isolation Charts
3-0030-19