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12.2 Error messages – Base unit display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
"BUSY"
"CALL SERVICE"
"CALL SERVICE 2"
"CHECK DOCUMENT"
"CHECK MEMORY"
"COVER OPEN"
"CHECK PAPER"
"FAX IN MEMORY"
"FAX MEMORY FULL"
"MEMORY FULL"
"MESSAGE FULL"
"MODEM ERROR"
"NO FAX REPLY"
"PAPER JAMMED"
"PLEASE WAIT"
"POLLING ERROR"
"REDIAL TIME OUT"
Cause & Solution
L The cordless handset is in use.
L The cordless handset you are calling is too far from the base unit.
L There is something wrong with the unit. Contact our service
personnel.
L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 96) and try again.
L Attempted to send a document longer than 600 mm. Press
{STOP} to remove the document. Divide the document into two or
more sheets and try again.
L Memory (telephone numbers, parameters, etc.) has been erased.
Re-program.
L The cover is open. Close it and press {FAX/START} to clear the
message.
L The unit has run out of recording paper. Install recording paper
(page 9) and press {FAX/START} to clear the message.
L The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 100.
L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 9) or
clear the jammed paper (page 95).
L When performing broadcast transmission, the document being
stored exceeded the memory capacity of the unit. Send the entire
document manually.
L There is no space to store new items in the base unit phonebook.
Erase unnecessary items (page 30).
L There is no memory available to record voice messages. Erase
unnecessary messages (page 56).
L There is something wrong with the unit's modem. Contact our
service personnel.
L The other party's fax machine is busy or has run out of recording
paper. Try again.
L A recording paper jam occurred. Clear the jammed paper (page
95).
L The unit is checking and initializing the paper cutter. Wait for a
moment while the check is completed.
L The other party's fax machine does not support polling. Check with
the other party.
L The other party's fax machine is busy or has run out of recording
paper. Try again.
12. Help
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