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POS Mobile 2
ANZ POS Mobile 2 Payment Terminal Manuals
Manuals and User Guides for ANZ POS Mobile 2 Payment Terminal. We have
3
ANZ POS Mobile 2 Payment Terminal manuals available for free PDF download: Operating Manual, Quick Reference Manual
ANZ POS Mobile 2 Operating Manual (157 pages)
Brand:
ANZ
| Category:
Touch terminals
| Size: 2.53 MB
Table of Contents
Table of Contents
2
Welcome
4
Merchant Agreement
4
Important Contact Details
4
Authorisation
4
Floor Limits
4
Change of Business Details
5
Cards You Can Accept
6
Merchant Cards
6
Equipment Maintenance
7
Stationery
7
Fraud Minimisation
8
Card Present Card Checklist
8
Fraud Minimisation for Credit Cards
8
Fraud Minimisation for Debit Cards
10
Cards Left at Premises
10
Handling Cardholder Information Securely & PCI DSS
10
PCI DSS - Payment Card Industry Data Security Standard
10
Securing Transaction Records
11
Errors and Disputes
12
Typical Causes of Return and Corrections
12
Chargebacks
12
Terminal Features
13
Terminal Keypad
13
Card Reader
14
How to Load Printer Paper
15
Battery
15
SIM Card
16
Communication Mode
16
Safety
16
Modes of Operation
17
Start Screen
17
Security Mode
17
Training Mode
19
Processing a Sale
20
How to Process a Cheque or Savings Purchase Transaction (Applies to both Magnetic Stripe and Chip Cards)
20
How to Process a Credit Purchase Transaction Using a Magnetic Stripe Card or a Chip Card
22
How to Process a Purchase Transaction Using a Contactless Card or Smartphone
26
Processing a Cash-Out Only Transaction
28
Processing a Refund Transaction
30
Electronic Fallback (EFB) Processing
35
Manual Transaction Processing
41
Paper Voucher Processing
41
Hand Key (Manual Entry) Processing
47
Mail, Telephone and Ecommerce Order Processing
49
How to Process a Mail Order Transaction (Scheme Cards Only)
50
How to Process a Telephone Order Transaction (Scheme Cards Only)
51
How to Process an Ecommerce Order Transaction (Scheme Cards Only)
54
Optional Features
55
Tip@Terminal (Tip with PIN) Transactions
55
Pre-Authorisation
61
Customer Preferred Currency
70
Low Value Payments
74
Multi-Merchant Facilities
76
Terminal Error Messages
80
Settlement
84
Print Totals
85
Reprint the Last Record
89
Transaction Detail Report
90
Configuring Comms
91
Filing and Retention of Transaction Records and Vouchers
100
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ANZ POS Mobile 2 Quick Reference Manual (8 pages)
Brand:
ANZ
| Category:
Touch terminals
| Size: 0.72 MB
Table of Contents
Charging the Terminal Battery
3
How to Load Printer Paper
3
Terminal Security
4
Contactless Payments
5
ANZ POS Mobile 2 Quick Reference Manual (4 pages)
Brand:
ANZ
| Category:
Payment Terminal
| Size: 0.68 MB
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