ANZ MOBILE Manuals

Manuals and User Guides for ANZ MOBILE. We have 1 ANZ MOBILE manual available for free PDF download: Operating Manual

ANZ MOBILE Operating Manual

ANZ MOBILE Operating Manual (57 pages)

SIMPLE AND RELIABLE PAYMENT SOLUTIONS

Brand: ANZ | Category: Payment Terminal | Size: 1 MB

Table of Contents

Table of Contents
2
1 Welcome

3
- Merchant Agreement
  3
- Important Contact Details
  3
- Authorisation
  4
- Floor Limits
  4
- Change of Business Details
  5
2 Cards You Can Accept

5
3 Merchant Cards

6
4 Equipment Maintenance

6
5 Stationery

6
6 Fraud Minimisation

7
7 Errors and Disputes

10
- Typical Causes of Returns and Corrections
  10
- Chargebacks
  10
8 ANZ POS Turbo

10
- Terminal Features
  10
- Terminal Keypad
  10
- Card Reader
  10
- How to Load Printer Paper
  11
9 ANZ POS Mobile

12
- Terminal Features
  12
- Terminal Keypad
  12
- Card Reader
  12
- How to Load Paper
  12
- Charge and Communication Points
  13
- Sim Card
  13
- Safety
  13
10 Modes of Operation

14
- Start Screen
  14
- Security Mode
  14
- Training Mode
  15
11 Processing a Sale

16
12 Processing a Cash out Only Transaction

18
13 Processing a Refund Transaction

19
14 Electronic Fallback Processing (Efb)

21
15 Manual Transaction Processing

24
- Paper Voucher Processing
  24
- Handkey (Manual Entry) Processing
  27
16 Mail, Telephone and Ecommerce Order Processing

28
17 Optional Features

31
- Tip Transactions
  31
- Pre-Authorisation
  34
- Customer Preferred Currency
  38
18 Terminal Error Messages

40
19 Settlement

42
20 Print Totals

42
21 Reprint the Last Record

44
22 Transaction Detail Report

45
23 Filing and Retention of Transaction Records and Vouchers

55

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ANZ Categories

Payment Terminal Touch terminals Security System Card Reader

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