ANZ multiPos Manuals

Manuals and User Guides for ANZ multiPos. We have 1 ANZ multiPos manual available for free PDF download: Operating Instructions Manual

ANZ multiPos Operating Instructions Manual

ANZ multiPos Operating Instructions Manual (108 pages)

Mobile terminals

Brand: ANZ | Category: Payment Terminal | Size: 2.23 MB

Table of Contents

Table of Contents
3
1 Welcome

5
- Merchant Agreement
  5
- Important Contact Details
  5
- Authorisation
  6
- Floor Limits
  6
- Change of Business Details
  8
2 Cards You Can Accept

9
3 Merchant Cards

10
4 Equipment Maintenance

10
5 Stationary

11
6 Fraud Minimisation

12
7 Errors and Disputes

16
- Typical Causes of Returns and Corrections
  16
- Chargebacks
  16
8 Multipos Turbo

17
- Terminal Features
  17
- Terminal Keypad
  17
- Card Reader
  18
- How to Load Printer Paper
  19
9 Multipos Mobile

20
- Terminal Features
  20
- Terminal Keypad
  20
- Card Reader
  21
- How to Load Paper
  21
- Charge and Communication Points
  22
- Sim Card
  22
- Safety
  23
10 Modes of Operation

25
- Start Screen
  25
- Security Mode
  25
- Training Mode
  26
11 Processing a Sale

28
12 Processing a Cash out Only Transaction

33
13 Processing a Refund Transaction

35
14 Electronic Fallback Processing (EFB)

39
15 Manual Transaction Processing

45
- Paper Voucher Processing
  45
- Handkey (Manual Entry) Processing
  51
16 Mail, Telephone and Ecommerce Order Processing

53
17 Optional Features

59
- Tip Transactions
  59
- Pre-Authorisation
  65
- Customer Preferred Currency
  73
18 Terminal Error Messages

77
19 Settlement

80
20 Print Totals

81
21 Reprint the Last Record

85
22 Transaction Detail Report

86
23 Filing and Retention of Transaction Records and Vouchers

107

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ANZ Categories

Payment Terminal Touch terminals Security System Card Reader

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