ANZ POS Mobile 2 Quick Reference Manual
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ANZ POS Mobile™ 2
PURCHASES
1
Key in purchase amount on idle screen and press <ENTER>.
2
Key in cash out amount (if required) or <ENTER> to continue.
3
Confirm total amount is correct and press <ENTER>.
4
Tap, Insert or Swipe card on 'PRESENT CARD AMT' screen.
- If a contactless card or Smartphone is presented, customer should tap their contactless card or Smartphone
within 4cm of the terminal screen and follow the terminal prompts to complete the transaction*. An
' A PPROVED' or 'DECLINED' message will be displayed on the terminal.
- For Swipe or Insert card processing:
select account type: < — > for CHQ, <
or select application type
5
Have customer enter their PIN^ or press <ENTER> for customer to sign the merchant copy if required.
6
Verify the customer' s signature with the signature on the reverse of the customer' s card. If signatures match, press
<ENTER> on 'SIGNATURE VERIFIED?' screen.
7
Press <ENTER> to print customer copy.
* This only applies if the total transaction amount is less than or equal to $100.
Application type names and order can vary depending on the Card that is used.
#
^ If low value payment function has been switched on, PIN entry will not be required for a credit purchase transaction
that is equal to or less than the respective scheme's low value payment limit. Please refer to ANZ POS Mobile
Merchant Operating Guide for further information.
8
1
3
6
5
4
7
Quick Reference Guide
: 1 for Visa Debit, 2 for eftpos SAV or 3 for eftpos CHQ.
*
Contactless Reader
1
Magnetic Stripe Card
2
Reader
2
Function key
3
ENTER key
4
CLEAR key (Paper
5
feed key - press and
hold CLEAR key)
CANCEL key
6
CHIP Card Reader
7
Printer
8
> for SAV or <
> for CR.
ANZ Worldline Payment Solutions Support
1800 039 025
Credit Card Authorisation Centre
1800 999 205
Debit Card Authorisation Centre
1800 039 025
Stationery
anzworldline.com.au or 1800 039 025
2
TM

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Summary of Contents for ANZ POS Mobile 2

  • Page 1 ^ If low value payment function has been switched on, PIN entry will not be required for a credit purchase transaction that is equal to or less than the respective scheme’s low value payment limit. Please refer to ANZ POS Mobile Merchant Operating Guide for further information.
  • Page 2 > key to go to ’REFUND’ and then press <ENTER> or press the number associated to it to select it. Swipe your ANZ Worldline Payment Solutions EFTPOS & multiPOS merchant card (Terminal ID Card). Enter refund amount then press <ENTER>.
  • Page 3: Charging The Terminal Battery

    Summary total. Terminal will proceed to settlement and settlement receipt will be printed. *For ANZ business account holders, funds are available on the same day for online transactions, processed through the terminal and settled before 09:00 pm (AEST). For non-ANZ business account holders, for online transactions processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant’s bank on...
  • Page 4: Terminal Security

    Press <Clear> to go to Main Screen. The terminal is now ready to process a transaction. If unsuccessful please contact ANZ Worldline Payment Solutions on 1800 039 025 for further assistance. Note: when terminal is not connected to the base, it can be switched off by pressing and holding the <Func>...
  • Page 5: Contactless Payments

    CONTACTLESS PAYMENTS Things you and your staff need to know Below are some steps you can follow to ensure A great payment experience for your customers your staff and customers have a seamless Contactless payments are becoming more and payment experience; more popular.
  • Page 8 Merchant Agreement. Worldline is not an authorised deposit taking institution (ADI) and entry into the Agreement is neither a deposit nor liability of ANZ or any of its related bodies corporate (together “ANZ Group”). Neither ANZ nor any other member of the ANZ Group stands behind or guarantees Worldline.

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