Ricoh Pro C7100 User Manual page 110

6. Troubleshooting
Problem
Misfeeds occur when
printing to envelopes.
Misfeeds occur when
printing to envelopes.
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
Cannot print in duplex
mode.
108
Cause
The envelopes are curled.
You printed envelopes with
a non-rectangular flap when
[Skew Detection] was set to
[On].
The envelopes are curled.
You have selected a paper
tray that is not set for duplex
printing.
Solution
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
• Make sure you set [Skew
Detection] to [Off] when printing
envelopes with a non-rectangular
flap.
• For details about setting of skew
detection, see "Adjustment
Settings for Operators", Paper
Settings.
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Paper
Settings.