Lexmark MS310 Quick Refence Manual page 39

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If the supplemental light sequence matches the light sequence in the preceding illustration, then do the following.
1
From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2
Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3
Reload paper into the multipurpose feeder.
Note: Make sure the paper guide lightly rests against the edge of the paper.
4
From the printer control panel, press to clear the message and continue printing.
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