Returns; Contact Us - Chauvet 4BAR User Manual

Returns

'
C U
ONTACT S
Page 14 of 14
To return a product or request support:
·
In the U.S., contact Chauvet World Headquarters (see below).
·
In the UK or Ireland, contact Chauvet Europe Ltd. (see below).
·
In Mexico, contact Chauvet Mexico. (see below).
·
In any other country, DO NOT contact Chauvet. Contact your distributor. See
www.chauvetlighting.com
Ireland.
Call the corresponding Chauvet Technical Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
You must send the merchandise prepaid, in its original box, and with its original packing
and accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product
returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper
and place it inside the box:
·
Your name
·
Your address
·
Your phone number
·
The RMA number
·
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. FedEx packing or double-boxing are
recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
WORLD HEADQUARTERS - Chauvet
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
MEXICO - Chauvet Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Outside the U.S., United Kingdom, Ireland, or Mexico, contact the dealer of record and follow their
instructions to request support or to return a product. Visit the Chauvet website for contact
information.
for distributors outside the U.S., United Kingdom, or
Technical Support
World Wide Web
Technical Support
World Wide Web
Technical Support
World Wide Web
Voice: (954) 577-4455 (Press 4)
Fax: (954) 756-8015
Email: tech@chauvetlighting.com
www.chauvetlighting.com
Email: uktech@chauvetlighting.com
www.chauvetlighting.co.uk
Email: servicio@chauvet.com.mx
www.chauvet.com.mx
4BAR™ User Manual (Rev. 6)