Brother MFC6490CW Connection Manual page 2

MFC6490CW Vista Network Connection Repair Instructions
v. Scroll to TCP/IP and press OK.
vi. Scroll to BOOT METHOD and press OK.
vii. Scroll to AUTO and press OK, and then press STOP/EXIT.
viii. Turn the Brother machine off, wait approximately 30 seconds and power the Brother
machine back on. Complete PART 3 - step 2 again.
f. If the number of packets sent equals the number of packets received, then this indicates
there is communication between the Brother machine and the Computer. Continue to the
next step.
PART 4: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
1. On the computer click WINDOWS/START.
2. In the Start Search line type: CONTROL PRINTERS and press ENTER.
3. Verify that the Brother printer is in the list. If the Brother printer is listed, continue to step 4. If the
Brother printer is not listed, the driver may not be installed properly. Go to PART 8 to reinstall the
Brother driver.
4. Verify that the Brother printer is set as default. This is especially important if you use the print icon
to print from within applications. If the Brother printer is set as the default printer, it will have a
check mark in front of the icon. To set your Brother machine as the default printer, RIGHT CLICK on
the Brother printer and select SET AS DEFAULT (PRINTER).
PART 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
1. Click on WINDOWS/START
2. In the Start Search line, type: CONTROL PRINTERS and press ENTER.
3. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an
example of what you may see:
Printer Status: Ready (Could also state: OFFLINE or PAUSED-OFFLINE)
Documents: 0 (Could be any number)
4. If there are any documents waiting in the queue, right-click on the Brother printer and select
CANCEL ALL DOCUMENTS.
5. If the status states:
OFFLINE: right-click on the Brother printer and check USE PRINTER ONLINE.
PAUSED: right-click on the Brother printer and check RESUME PRINTING.
PART 6: CHECK THE DRIVER PORT SETTINGS:
1. Click on WINDOWS/START
2. In the Start Search line, type: CONTROL PRINTERS and press ENTER.
3. Right click on the Brother driver and left click on PROPERTIES. The Brother printer driver properties
screen will now appear.
4. Click the PORTS tab.
5. You will see a list of the available communication ports on your PC (Ex: LPT1:, LPT2:, COM1:, ETC)
Scroll down the list and you will see the current network port of your printer. Click on CONFIGURE
PORT.
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