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Service and transport
Basic troubleshooting before contacting service
If the oven does not operate :
•
The oven may be plugged off, there has been
a black out.
If the oven does not heat :
•
The heat may be not adjusted with oven's
heater control switch.
If the interior lighting lamp does not light :
•
The electricity must be controlled. It must be
controlled whether the lamps are defective. If
they are defective, you can change them as
following the guide.
Cooking (If lower-upper part does not cook
equally):
•
Check the shelf locations, cooking period and
heat values according to the manual.
The hob burners do not operate correctly :
•
Check if the burner parts are correctly
assembled(especially after cleaning).
•
The gas supply pressure may be too low/high.
For appliances working with bottled LPG, the
LPG cylinder may be depleted.
Except these, if you still have any problem with
your product, please call to the Authorized Service.
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Customer Helpline 0345 257 7271
Information related to transport
If you need any transport; keep the original case of
product and carry it with its original case when
needed to be carried. Follow the transport signs
on packaging. Tape the cooker on upper parts,
caps and crowns and pan supports to the cooking
panels. Place a paper between the upper cover
and cooking panel, cover the upper cover, then
tape it to the side surfaces of oven. Tape
cardboard or paper onto the front cover on interior
glass of oven as it will be suitable to the trays, for
the wire grid in your oven not to damage to the
oven door during transport. Also tape the oven
door to the side panels.
If you do not have the original packaging; prepeare
a carriage box so that the appliance, especially
external surfaces (glass and painted surfaces) of
oven is protected against external threats.
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