Supero X10SRi-F User Manual
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Supero X10SRi-F User Manual

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X10SRi-F
USER'S MANUAL
Revision 1.0b

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Summary of Contents for Supero X10SRi-F

  • Page 1 X10SRi-F USER’S MANUAL Revision 1.0b...
  • Page 2 The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates.

  • Page 3: Preface

    This manual is written for system integrators, IT professionals, and knowledgeable end users. It provides information for the installation and use of the X10SRi-F motherboard. About This Motherboard X10SRi-F supports a single Intel ® E5-2600/1600 Series processor in an LGA2011 R3 socket. With the Intel ®...

  • Page 4: Conventions Used In The Manual

    X10SRi-F User’s Manual Conventions Used in the Manual: Special attention should be given to the following symbols for proper system instal- lation: Warning: Critical information given to prevent damage to the components or injury to yourself. Note: Additional Information provided for correct system setup.

  • Page 5: Contacting Supermicro

    Contacting Supermicro Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML 's-Hertogenbosch, The Netherlands Tel:...

  • Page 6: Table Of Contents

    X10SRi-F User’s Manual Table of Contents Preface About This Motherboard ....................iii Manual Organization ..................... iii Conventions Used in the Manual: .................iv Contacting Supermicro ....................v Chapter 1 Introduction Overview ......................1-1 Checklist ......................1-1 Motherboard Features ..................1-6 Chipset Overview ................... 1-9 Intel C612 Express Chipset Features .............
  • Page 7 Table of Contents Removing Memory Modules ................. 2-14 Memory Support .................... 2-14 Connectors/IO Ports ..................2-16 Backplane I/O Panel ..................2-16 Universal Serial Bus (USB) ..............2-17 Ethernet Ports ..................2-18 Serial Ports (COM1/COM2)..............2-18 Unit Identifier Switch/UID LED Indicator ..........2-19 VGA Port ....................
  • Page 8 Main Setup ...................... 4-2 The following Main menu items will be displayed: ........4-2 System Date/System Time ................ 4-3 Supermicro X10SRI-F ................4-3 BIOS Version: This item displays the version of the BIOS ROM used in the system......................4-3 Build Date: This item displays the date when the version of the BIOS ROM used in the system was built.
  • Page 9 Table of Contents Memory Information ................... 4-3 Total Memory: This item displays the total size of memory available in the system......................4-3 Memory Speed: This item displays the default speed of the memory modules installed in the system..............4-3 Advanced Setup Configurations..............
  • Page 10 X10SRi-F User’s Manual Workload Configuration ................4-10 Averaging Time Window................4-10 P0 TotalTimeThreshold Low ..............4-10 P0 TotalTimeThreshold High ..............4-11 Chipset Configuration ................4-12 North Bridge ....................4-12 IIO Configuration ..................4-12  Intel VT for Directed I/O (VT-d) ..............4-13 QPI (Quick Path Interconnect) Configuration ..........
  • Page 11 Table of Contents PCI AER (Advanced Error-Reporting) Support ........4-24 Above 4G Decoding (Available if the system supports 64-bit PCI decoding) 4-24 SR-IOV Support (Available if the system supports Single-Root Virtualization) .................... 4-24 Maximum Payload ..................4-24 Maximum Read Request ................4-24 ASPM Support ..................
  • Page 12 X10SRi-F User’s Manual Current Status Information ............... 4-31 WHEA Support ..................4-32 High Precision Timer ................4-32 NUMA ....................... 4-32 Event Logs ....................4-33  Change SMBIOS Event Log Settings ............4-33 Enabling/Disabling Options ..............4-33 SMBIOS Event Log .................. 4-33 Runtime Error Logging Support ...............
  • Page 13 Table of Contents Setup Prompt Timeout ................4-39 Boot Mode Select ..................4-39 Fixed Boot Order Priorities ............... 4-39 Add New Boot Option ................4-40 Boot Option File Path ................4-40  Delete Boot Option ................4-40  Hard Disk Drive BBS Priorities ............. 4-40 ...
  • Page 14 X10SRi-F User’s Manual Notes...

  • Page 15: Chapter 1 Introduction

    Chapter 1: Introduction Chapter 1 Introduction Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard.
  • Page 16 X10SRi-F User’s Manual X10SRi-F Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. Your motherboard or components may or may not look exactly the same as the graphics shown in this manual.
  • Page 17 Chapter 1: Introduction X10SRi-F Motherboard Layout COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C...

  • Page 18: Jumper Description

    X10SRi-F User’s Manual X10SRi-F Quick Reference COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C...
  • Page 19 USB 4/5, 6/7, 8/9 Front Panel Accessible USB 2.0 Headers 4/5, 6/7, 8/9 USB 10, USB 11 Front Panel Accessible USB 3.0 Header 10, Type A Header 11 Backpanel VGA Port X10SRi-F LED Indicators Description State/Color Status UID LED Blue: On...

  • Page 20: Motherboard Features

    X10SRi-F User’s Manual Motherboard Features Single Intel ® E5-2600/1600 Series processor in an LGA2011 R3 socket. Memory Eight (8) slots support up to 256GB of RDIMM and 512GB of LRDIMM DDR4 ECC 1333/1600/1866/2133 MHz memory Dual-channel memory DIMM sizes RDIMM...
  • Page 21 Chapter 1: Introduction Power Configuration ACPI/APM Power Management Main Switch Override Mechanism Keyboard Wake-up from Soft-Off Power-on mode for AC power recovery PC Health Monitoring CPU Monitoring Onboard voltage monitors for CPU core, +3.3V, +5V, 12V, +3.3V Stdby, VBAT, Memory CPU 3-phase switching voltage regulator CPU/System overheat LED and control CPU Thermal Trip support...

  • Page 22: System Block Diagram

    X10SRi-F User’s Manual X10SRi-F Block Diagram VR12.5 5 PHASE 145W Skt-R3 LGA2011-3 3A/B DMI2 PCI-E X8 Gen3 PCI-E X16 Gen3 SLOT3 SLOT6 PCIe3.0 x8 PCIe3.0 x16 PCI-E X8 Gen3 SLOT4 PCIe3.0 x8 PCI-E X4 Gen3 SLOT5 PCIe3.0 x8 DMI2 (x4 in x8)

  • Page 23: Chipset Overview

    Direct Media Interface (DMI) for chip-to-chip true isochronous communication, providing up to 5 Gb/s of software-transparent data transfer rate on each read/write direction. In addition, the X10SRi-F also features a TCO timer which allows the system to recover from a software/hardware lock and perform tasks, including Function Disable and Intruder Detect.

  • Page 24: Special Features

    X10SRi-F User’s Manual Special Features Recovery from AC Power Loss Basic I/O System (BIOS) provides a setting for you to determine how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off, (in which case you must press the power switch to turn it back on), or for it to automatically return to a power-on state.

  • Page 25: Acpi Features

    Chapter 1: Introduction ACPI Features ACPI stands for Advanced Configuration and Power Interface. The ACPI specifica- tion defines a flexible and abstract hardware interface that provides a standard way to integrate power management features throughout a PC system, including its hardware, operating system and application software. This enables the system to automatically turn on and off peripherals such as CD-ROMs, network cards, hard disk drives and printers.

  • Page 26: Super I/O

    X10SRi-F User’s Manual to shield the computer from noise. It is recommended that you also install a power surge protector to help avoid problems caused by power surges. Super I/O The Super I/O supports two high-speed, 16550 compatible serial communication ports (UARTs).

  • Page 27: Chapter 2 Installation

    Chapter 2: Installation Chapter 2 Installation Standardized Warning Statements The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assis- tance.
  • Page 28 X10SRi-F User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta. Re- emplazar la batería exclusivamente con el mismo tipo o el equivalente recomen-...

  • Page 29: Product Disposal

    Chapter 2: Installation Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要が あり ます。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 30: Static-Sensitive Devices

    X10SRi-F User’s Manual ‫القىانين واللىائح الىطنية‬ ‫جميع‬ ‫وفقا ل‬ ‫ينبغي التعامل معه‬ ‫هذا المنتج‬ ‫من‬ ‫التخلص النهائي‬ ‫عند‬ 경고! 이 제품은 해당 국가의 관련 법규 및 규정에 따라 폐기되어야 합니다. Waarschuwing De uiteindelijke verwijdering van dit product dient te geschieden in overeenstemming met alle nationale wetten en reglementen.

  • Page 31: Motherboard Installation

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 32: Installing The Motherboard

    X10SRi-F User’s Manual Installing the Motherboard 1. Install the I/O shield into the back of the chassis. 2. Locate the mounting holes on the motherboard. (See the previous page.) 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 33: Processor And Heatsink Installation

    Chapter 2: Installation Processor and Heatsink Installation Warning: When handling the processor package, avoid placing direct pressure on the label area. Notes: • Always connect the power cord last, and always remove it before adding, re- moving or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink.
  • Page 34 X10SRi-F User’s Manual 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. Press down on Load Pull lever away from Lever 'Close 1st' the socket 3. With the lever labeled 'Close 1st' fully retracted, gently push down on the lever labelled 'Open 1st' to open the load plate.
  • Page 35 Chapter 2: Installation 4. Using your thumb and the index finger, remove the 'WARNING' plastic cap from the socket. 5. Using your thumb and index finger, hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys. Socket Keys CPU Keys 6.
  • Page 36 X10SRi-F User’s Manual 7. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 8. Close the load plate with the CPU inside the socket. Lock the lever labelled 'Close 1st' first, then lock the lever labelled 'Open 1st' second.

  • Page 37: Installing A Passive Cpu Heatsink

    Chapter 2: Installation Installing a Passive CPU Heatsink 1. Do not apply any thermal grease to the heatsink or the CPU die -- the re- quired amount has already been applied. 2. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard's and the Heatsink Bracket under- neath.

  • Page 38: Removing The Heatsink

    X10SRi-F User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to prevent damage to the CPU or the CPU socket.

  • Page 39: Installing Ddr4 Memory

    DIMMA1 (Channel A, Slot 1, see the next page for the location). For BIOS the system to work properly, please USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA use the memory modules of the...

  • Page 40: Removing Memory Modules

    DIMMC1 DIMMA1 The X10SRi-F supports up to 256GB of RDIMM and 512GB of LRDIMM DDR4 1333/1600/1866/2133 MHz in eight memory slots. Populating these DIMM slots with a pair of memory modules of the same type and size will result in interleaved memory, which will improve memory performance.
  • Page 41 Chapter 2: Installation Possible System Memory Allocation & Availability System Device Size Physical Memory Remaining (-Available) (4 GB Total System Memory) Firmware Hub flash memory (System BIOS) 1 MB 3.99 Local APIC 4 KB 3.99 Area Reserved for the chipset 2 MB 3.99 I/O APIC (4 Kbytes)

  • Page 42: Connectors/Io Ports

    X10SRi-F User’s Manual Connectors/IO Ports The I/O ports are color coded in conformance with the industry standards. See the figure below for the colors and locations of the various I/O ports. Backplane I/O Panel COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0)

  • Page 43: Universal Serial Bus (Usb)

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 44: Ethernet Ports

    X10SRi-F User’s Manual Ethernet Ports LAN Ports Pin Definition Two Gigabit Ethernet ports (LAN1/LAN2) Pin# Definition and an IPMI_LAN port are located on P2V5SB SGND the I/O Backpanel to provide network TD0+ Act LED connections. These ports accept RJ45 TD0- P3V3SB type cables.

  • Page 45: Unit Identifier Switch/Uid Led Indicator

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 46: Front Control Panel

    X10SRi-F User’s Manual Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed spe- cifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

  • Page 47: Front Control Panel Pin Definitions

    JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 Ground Reset Reset Button PWR Fail LED OH/Fan Fail LED BIOS NIC2 LED USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA NIC1 LED USB8/9 JBT1 JIPMB1 HDD LED BAR CODE IPMI CODE BIOS...

  • Page 48: Hdd Led

    X10SRi-F User’s Manual HDD LED HDD LED Pin Definitions (JF1) The HDD LED connection is located Pin# Definition on pins 13 and 14 of JF1. Attach a 3.3V SB/UID_SW cable here to indicate HDD activ- HD Active ity. See the table on the right for pin definitions.

  • Page 49: Overheat (Oh)/Fan Fail/Pwr Fail/Uid Led

    JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE PWR Fail LED COM2 JPL1 OH/Fan Fail LED NIC2 LED NIC1 LED BIOS USB4/5 HDD LED X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 Power LED BAR CODE IPMI CODE BIOS PWR I2C...

  • Page 50: Reset Button

    X10SRi-F User’s Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located Pin# Definition on pins 3 and 4 of JF1. Attach it to a Reset hardware reset switch on the computer Ground case. Refer to the table on the right for pin definitions.

  • Page 51: Connecting Cables

    FAN5 B. 8-Pin PWR USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS FAIL PWR I2C JSD2 LICENSE MAC CODE...

  • Page 52: Fan Headers (Fan 1-Fan 5 & Fan A )

    X10SRi-F User’s Manual Fan Headers (Fan 1-Fan 5 & Fan A ) Fan Header Pin Definitions The X10SRi-F has six fan headers (Fan 1-Fan Pin# Definition 5 & Fan A). These fans are 4-pin fan headers. Ground (Black) Although pins 1-3 of the onboard fan headers 2.5A/+12V...

  • Page 53: Internal Buzzer (Sp1)

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 IPMI_LAN (3.0) JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS FAIL PWR I2C JSD2 LICENSE MAC CODE...

  • Page 54: Dom Pwr Connector (Jsd1)

    X10SRi-F User’s Manual DOM PWR Connector (JSD1) DOM PWR Pin Definitions The Disk-On-Module (DOM) power Pin# Definition connectors, located at JSD1 and JSD2, provide 5V power to a solid Ground state DOM storage device connected Ground to one of the SATA ports. See the table on the right for pin definitions.

  • Page 55: T-Sgpio 1/2/3 Headers

    USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE C. T-SGPIO 3 COM2 JPL1 D. PWR SMB BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE...

  • Page 56: Tpm Header/Port 80 Header

    X10SRi-F User’s Manual TPM Header/Port 80 Header TPM/Port 80 Header Pin Definitions A Trusted Platform Module/Port 80 Pin# Definition Pin# Definition header is located at JTPM1 to provide LCLK TPM support and Port 80 connection. LFRAME# <(KEY)> Use this header to enhance system...

  • Page 57: Jumper Settings

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 58: Cmos Clear (Jbt1)

    X10SRi-F User’s Manual CMOS Clear (JBT1) JBT1 is used to clear the saved system setup configuration stored in the CMOS chip. To clear the contents of the CMOS, completely shut down the system, remove the AC power cord and then short JBT1 with a jumper. Remove the jumper before powering on the system again.

  • Page 59: Manufacturer Mode Select

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 60: Vga Enable

    X10SRi-F User’s Manual VGA Enable VGA Enable Jumper Settings Jumper JPG1 allows the user to enable Pin# Definition the onboard VGA connector. The default Enabled (Default) setting is 1-2 to enable the connection. Disabled See the table on the right for jumper settings.

  • Page 61: Watch Dog Enable/Disable

    COM1 JUIDB1 FAN5 USB2/3 USB0/1 LAN2 LAN1 (3.0) IPMI_LAN JPL1:LAN1/2 1-2:ENABLE LEDM1 2-3:DISABLE COM2 JPL1 BIOS USB4/5 X10SRi-F USB6/7 REV: 1.01 LGA2011-3 DESIGNED IN USA USB8/9 JBT1 JIPMB1 BAR CODE IPMI CODE BIOS PWR I2C FAIL JSD2 LICENSE MAC CODE...

  • Page 62: Onboard Indicators

    X10SRi-F User’s Manual Onboard Indicators LAN1/LAN2 Activity LED Link LED LAN 1/LAN 2 LEDs Two LAN ports (LAN 1/LAN 2) are located GLAN 1/2 Activity Indicator on the I/O backplane of the motherboard. LED Settings Each Ethernet LAN port has two LEDs.

  • Page 63: Onboard Power Led (Le2)

    BMC Heartbeat LED BMC Heartbeat LED Status A BMC Heartbeat LED is located at Color/State Definition LEDM1 on the X10SRi-F. See the table Green: BMC: Normal Blinking on the right for more information. A. PWR LED B. BMC Heartbeat LED...

  • Page 64: 2-10 Sata Connections

    X10SRi-F User’s Manual 2-10 SATA Connections SATA Connections SATA/SAS Connectors Pin Definitions Ten SATA 3.0 connectors (I-SATA 0-5) and (S- Pin# Signal SATA 0-3) are located on the board. I-SATA 0-5 Ground ports are supported by the AHCI controller and SATA_TXP are compatible with RAID 0, 1, 5, 10.

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components.

  • Page 66: No Video

    X10SRi-F User’s Manual No Video 1. If the power is on, but you have no video--in this case, you will need to re- move all the add-on cards and cables first. 2. Use the speaker to determine if any beep codes exist. (Refer to Appendix A for details on beep codes.)

  • Page 67: Technical Support Procedures

    Chapter 3: Troubleshooting Technical Support Procedures Before contacting Technical Support, please make sure that you have followed all the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services.

  • Page 68: Frequently Asked Questions

    Frequently Asked Questions Question: What type of memory does my motherboard support? Answer: The X10SRi-F supports up to 256GB of RDIMM and 512Gb of LRDIMM DDR4 1333/1600/1866/2133 MHz in eight memory slots. See Section 2-5 for details on installing memory.

  • Page 69: Battery Removal And Installation

    Chapter 3: Troubleshooting Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock out- wards to unlock it.

  • Page 70: Returning Merchandise For Service

    X10SRi-F User’s Manual Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. For faster service, you may also obtain RMA authorizations online (http://www.supermicro.

  • Page 71: Chapter 4 Bios

    BIOS Introduction This chapter describes the AMI BIOS setup utility for the X10SRi-F. The ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the AMI BIOS setup utility screens.

  • Page 72: How To Start The Setup Utility

    X10SRi-F User’s Manual How to Start the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test. As the memory is being tested, press the <Delete> key to enter the main menu of the AMI BIOS setup utility. From the main menu, you can access the other setup screens.

  • Page 73: System Date/System Time

    Day MM/DD/YYYY format. The time is entered in HH:MM:SS format. Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. Supermicro X10SRI-F BIOS Version: This item displays the version of the BIOS ROM used in the system.

  • Page 74: Advanced Setup Configurations

    X10SRi-F User’s Manual Advanced Setup Configurations Use the arrow keys to select Advanced setup and press <Enter> to access the submenu items: Warning: Take Caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency or an incorrect BIOS timing setting may cause the system to malfunction.

  • Page 75: Wait For 'F1' If Error

    Chapter 4: AMI BIOS Wait For 'F1' If Error Select Enabled to force the system to wait until the 'F1' key is pressed if an error occurs. The options are Disabled and Enabled. INT19 (Interrupt 19) Trap Response Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Immediate, the ROM BIOS of the host adaptors will "capture"...

  • Page 76: Restore On Ac Power Loss

    X10SRi-F User’s Manual Restore on AC Power Loss Use this feature to set the power state after a power outage. Select Power-Off for the system power to remain off after a power loss. Select Power-On for the system power to be turned on after a power loss. Select Last State to allow the system to resume its last power state before a power loss.

  • Page 77: Hyper-Threading (All)

    Chapter 4: AMI BIOS Hyper-Threading (ALL) Select Enable to use Intel Hyper-Threading Technology to enhance CPU perfor- mance. The options are Enable and Disable. Execute Disable Bit (Available if supported by the OS & the CPU) Set to Enabled for Execute Disable Bit support which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot, thus preventing a worm or a virus from flooding illegal codes to over- whelm the processor or damaging the system during a virus attack.

  • Page 78: Dcu (Data Cache Unit) Mode

    X10SRi-F User’s Manual DCU (Data Cache Unit) Mode Use this item to set the DCU data-prefecting mode. The options are 32KB 8Way Without ECC and 16KB 4Way With ECC. Direct Cache Access (DCA) Select Enable to use Intel DCA (Direct Cache Access) Technology to maximize ef- ficiency in memory data transferring and accessing.
  • Page 79 Chapter 4: AMI BIOS Config TDP Select Enable to allow the user to configure the Thermal Design Power (TDP) settings for the system. The TDP refers to the maximum amount of power allowed for running "real applications" without triggering an overheating event. The options are Disable and Enable.

  • Page 80: Energy Performance Tuning

    X10SRi-F User’s Manual Enhanced Halt State (C1E) Select Enabled to enable "Enhanced Halt State" support, which will significantly reduce the CPU's power consumption by minimizing CPU's clock cycles and voltage use during a "Halt State." The options are Disable and Enable.

  • Page 81: P0 Totaltimethreshold High

    Chapter 4: AMI BIOS P0 TotalTimeThreshold High The hardware switching mechanism will disable the performance setting when the total P0 time is greater than this threshold. Enter a numeric value.  Socket RAPL (Running Average Power Limit) Config FAST_RAPL_NSTRIKE_PL2_DUTY_CYCLE This feature displays the value of the item above within the range between 25 (10%) and 64 (25%).

  • Page 82: Chipset Configuration

    X10SRi-F User’s Manual Chipset Configuration North Bridge This feature allows the user to configure the settings for the Intel North Bridge. IIO Configuration EV DFX (Device Function On-Hide) Feature When this feature is set to Enable, the EV_DFX Lock Bits that are located on a processor will always remain clear during electric tuning.

  • Page 83: Intel Vt For Directed I/O (Vt-D)

    Chapter 4: AMI BIOS Relaxed Ordering Select Enable to enable Relaxed Ordering support which will allow certain trans- actions to violate the strict-ordering rules of PCI and to be completed prior to other transactions that have already been enqueued. The options are Disable and Enable.

  • Page 84: Memory Configuration

    X10SRi-F User’s Manual • QPI Global MMIO High Base/Limit • QPI PCIe Configuration Base/Size Link Speed Mode Use this item to select the data transfer speed for QPI Link connections. The options are Fast and Slow. Link Frequency Select Use this item to select the desired frequency for QPI Link connections. The op- tions are 6.4GB/s, 8.0GB/s, 9.6GB/s, Auto, and Auto Limited.
  • Page 85 Chapter 4: AMI BIOS ECC Support Select Enable to enable Error Checking & Correction (ECC) support for onboard memory modules. The options are Auto, Enable and Disable. Enhanced Log Parsing Select Enable to enable Error Checking & Correction (ECC) support for onboard memory modules.

  • Page 86: Dimm Information

    X10SRi-F User’s Manual DIMM Information This item displays the status of a DIMM module specified. • DIMMA1 • DIMMA2 • DIMMB1 • DIMMB2 • DIMMC1 • DIMMC2 • DIMMD1 • DIMMD2 Memory RAS (Reliability_Availability_Serviceability) Configuration Use this submenu to configure the following Memory RAS settings.

  • Page 87: South Bridge

    Chapter 4: AMI BIOS Patrol Scrub Interval Use this item to specify the number of hours (between 0 to 24) required for the system to complete a full patrol scrubbing. Enter 0 for patrol scrubbing to be performed automatically. The default setting is 24. Demand Scrub Demand Scrubbing is a process that allows the CPU to correct correctable memory errors found in a memory module.

  • Page 88: Usb Mass Storage Driver Support

    X10SRi-F User’s Manual USB Mass Storage Driver Support Select Enabled for USB mass storage device support. The options are Disabled and Enabled. Port 60/64 Emulation Select Enabled for I/O port 60h/64h emulation support, which in turn, will provide complete legacy USB keyboard support for the operating systems that do not sup- port legacy USB devices.

  • Page 89: Sata Controller

    Chapter 4: AMI BIOS SATA Controller This item enables or disables the onboard SATA controller supported by the Intel PCH chip. The options are Enabled and Disabled. Configure SATA as Select IDE to configure a SATA drive specified by the user as an IDE drive. Select AHCI to configure a SATA drive specified by the user as an AHCI drive.

  • Page 90: If The Item Above "Configure Sata As" Is Set To Ide, The Following Items Will Display

    X10SRi-F User’s Manual Port 0 ~ Port 5 SATA Device Type Use this item to specify if the SATA port specified by the user should be con- nected to a Solid State drive or a Hard Disk Drive. The options are Hard Disk Drive and Solid State Drive.

  • Page 91: Ssata Configuration

    Chapter 4: AMI BIOS Port 0 ~ Port 5 Hot Plug This feature designates this port for hot plugging. Set this item to Enabled for hot-plugging support, which will allow the user to replace a SATA drive without shutting down the system. The options are Enabled and Disabled. Port 0 ~ Port 5 Spin Up Device On an edge detect from 0 to 1, set this item to allow the PCH to start a COMRE- SET initialization to the device.

  • Page 92: If The Item Above "Configure Ssata As" Is Set To Ide, The Following Items Will Display

    X10SRi-F User’s Manual • Software Preserve Support sSATA Port 0~ Port 3 Select Enabled to enable an sSATA port specified by the user. The options are Disabled and Enabled. sSATA Port 0 ~ Port 3 Hot Plug This feature designates the sSATA port specified for hot plugging. Set this item to Enabled for hot-plugging support, which will allow the user to replace an sSATA disk drive without shutting down the system.

  • Page 93: Server Me (Management Engine) Configuration

    Chapter 4: AMI BIOS sSATA RAID Option ROM/UEFI Driver Select EFI to load the EFI driver for system boot. Select Legacy to load a legacy driver for system boot. The options are Disabled, EFI, and Legacy. sSATA Port 0~ Port 3 This item displays the information detected on the installed sSATA drives on the particular sSATA port.

  • Page 94: Pcie/Pci/Pnp Configuration

    X10SRi-F User’s Manual • ME Firmware Status #2 • Current State • Error Code PCIe/PCI/PnP Configuration The following PCI information will be displayed: • PCI Bus Driver Version • PCI Latency Timer VGA Palette Snoop Select Enabled to support VGA palette register snooping which will allow a PCI card that does not contain its own VGA color palette to examine a video card pal- ette and mimic it for proper color display.

  • Page 95: Aspm Support

    Chapter 4: AMI BIOS ASPM Support Use this item to set the Active State Power Management (ASPM) level for a PCI-E device. Select Auto for the system BIOS to automatically set the ASPM level based on the system configuration. Select Disabled to disable ASPM support. The options are Disabled and Auto.

  • Page 96: Network Stack

    X10SRi-F User’s Manual Network Stack Select Enabled to enable PXE (Preboot Execution Environment) or UEFI (Unified Extensible Firmware Interface) for network stack support. The options are Enabled and Disabled. Super IO Configuration  Super IO Chip AST2400  Serial Port 1 Configuration/Serial Port 2 Configuration Serial Port 1/Serial Port 2 Select Enabled to enable the onboard serial port specified by the user.

  • Page 97: Com1 Console Redirection

    Chapter 4: AMI BIOS COM1 Console Redirection Terminal Type This feature allows the user to select the target terminal emulation type for Con- sole Redirection. Select VT100 to use the ASCII Character set. Select VT100+ to add color and function key support. Select ANSI to use the Extended ASCII Char- acter Set.

  • Page 98: Sol/Com2

    X10SRi-F User’s Manual Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server. The options are Disabled and Enabled. Resolution 100x31 Select Enabled for extended-terminal resolution support. The options are Dis- abled and Enabled.
  • Page 99 Chapter 4: AMI BIOS Bits Per second Use this feature to set the transmission speed for a serial port used in Console Redirection. Make sure that the same speed is used in the host computer and the client computer. A lower transmission speed may be required for long and busy lines.

  • Page 100: Serial Port For Out-Of-Band Management/Windows Emergency Management Services (Ems)

    X10SRi-F User’s Manual Legacy OS Redirection Resolution Use this feature to select the number of rows and columns used in Console Redirection for legacy OS support. The options are 80x24 and 80x25. Putty KeyPad This feature selects Function Keys and KeyPad settings for Putty, which is a terminal emulator designed for the Windows OS.

  • Page 101: Trusted Computing (Available When A Tpm Device Is Installed And Detected By The Bios)

    Chapter 4: AMI BIOS Bits Per Second This item sets the transmission speed for a serial port used in Console Redirec- tion. Make sure that the same speed is used in the host computer and the client computer. A lower transmission speed may be required for long and busy lines. The options are 9600, 19200, 57600, and 115200 (bits per second).

  • Page 102: Whea Support

    X10SRi-F User’s Manual WHEA Support Select Enabled to support the Windows Hardware Error Architecture (WHEA) plat- form and provide a common infrastructure for the system to handle hardware errors within the Windows OS environment to reduce system crashes and to enhance system recovery and health monitoring.

  • Page 103: Event Logs

    Chapter 4: AMI BIOS Event Logs Use this feature to configure Event Log settings. Change SMBIOS Event Log Settings  This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.

  • Page 104: Erasing Settings

    X10SRi-F User’s Manual Erasing Settings Erase Event Log Select Enabled to erase all error events in the SMBIOS (System Management BIOS) log before an event logging is initialized at bootup. The options are No and Yes. When Log is Full Select Erase Immediately to immediately erase all errors in the SMBIOS event log when the event log is full.

  • Page 105: Ipmi

    Chapter 4: AMI BIOS IPMI Use this feature to configure Intelligent Platform Management Interface (IPMI) settings. IPMI Firmware Revision This item indicates the IPMI firmware revision used in your system. IPMI Status This item indicates the status of the IPMI firmware installed in your system. System Event Log ...

  • Page 106: When Sel Is Full

    X10SRi-F User’s Manual When SEL is Full This feature allows the user to determine what the BIOS should do when the sys- tem event log is full. Select Erase Immediately to erase all events in the log when the system event log is full. The options are Do Nothing and Erase Immediately.
  • Page 107 Chapter 4: AMI BIOS Gateway IP Address This item displays the Gateway IP address for this computer. This should be in decimal and in dotted quad form (i.e., 192.168.10.253). 4-37...

  • Page 108: Security Settings

    X10SRi-F User’s Manual Security Settings This menu allows the user to configure the following security settings for the system. Password Check Select Setup for the system to check for a password at Setup. Select Always for the system to check for a password at bootup or upon entering the BIOS Setup utility.

  • Page 109: Setup Prompt Timeout

    Chapter 4: AMI BIOS Boot Settings Use this feature to configure Boot Settings: Setup Prompt Timeout Use this item to indicate the length of time (the number of seconds) for the BIOS to wait before rebooting the system when the setup activation key is pressed. Enter the value of 65535 (0xFFFF) for the BIOS to wait indefinitely.

  • Page 110: Add New Boot Option

    X10SRi-F User’s Manual • Dual Boot Order #8 • Dual Boot Order #9 • Dual Boot Order #10 • Dual Boot Order #11 • Dual Boot Order #12 • Dual Boot Order #13 • Dual Boot Order #14 • Dual Boot Order #15 Add New Boot Option This feature allows the user to add a new boot option to system boot priority features.

  • Page 111: Network Drive Bbs Priorities

    Chapter 4: AMI BIOS  Network Drive BBS Priorities • Boot Order #1 - This feature sets the system boot order of detected devices. The options are [the list of detected boot device(s)] and Disabled.  UEFI Application Boot Priorities •...

  • Page 112: Save Options

    X10SRi-F User’s Manual Save Options Save Changes When you have completed the system configuration changes, select this option to save all changes made. This will not reset (reboot) the system. Discard Changes Select this option and press <Enter> to discard all the changes and return to the AMI BIOS Utility Program.

  • Page 113: Appendix A Bios Error Beep Codes

    Appendix A: POST Error Beep Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue with bootup.
  • Page 114 X10SRi-F User’s Manual Notes...

  • Page 115: Appendix B Software Installation Instructions

    Appendix B: Software Installation Instructions Appendix B Software Installation Instructions B-1 Installing Software Programs The Supermicro ftp site contains drivers and utilities for your system at ftp://ftp. supermicro.com. Some of these must be installed, such as the chipset driver. After accessing the ftp site, go into the CDR_Images directory and locate the ISO file for your motherboard.

  • Page 116: B-2 Installing Superdoctor5

    X10SRi-F Series Motherboard User’s Manual B-2 Installing SuperDoctor5 The Supermicro SuperDoctor® 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information such as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 117: Appendix C Uefi Bios Recovery Instructions

    Appendix C: UEFI BIOS Recovery Appendix C UEFI BIOS Recovery Instructions Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 118 X10SRi-F User’s Manual 1. Using a different machine, copy the "Super.ROM" binary image file into the disc Root "\" Directory of a USB device or a writeable CD/DVD. Note: If you cannot locate the "Super.ROM" file in your driver disk, visit our website at www.supermicro.com to download the BIOS image into...
  • Page 119 Appendix C: UEFI BIOS Recovery 6. After the process of BIOS Recovery is complete, press any key to reboot the system. 7. Using a different system, extract the BIOS package into a bootable USB flash drive. 8. When a DOS prompt appears, enter FLASH.BAT BIOSname.### at the prompt.
  • Page 120 X10SRi-F User’s Manual 9. After seeing the message that BIOS update is completed, unplug the AC pow- er cable from the power supply to clear CMOS, and then plug the AC power cable in the power supply again to power on the system.

  • Page 121: Appendix D Dual Boot Block On Grantley Platforms

    Appendix D: Dual Boot Block Appendix D Dual Boot Block on Grantley Platforms Overview On X10 Grantley platforms, Supermicro introduces the Dual Boot Block feature that revives the system from an inert state if the primary boot block in the ROM chip is damaged.

  • Page 122: D-1 Ipmi Gui Browser

    X10SRi-F User’s Manual D-1 IPMI GUI Browser To perform perform the Dual Boot Block through the IPMI GUI browser, follow the instructions below: 1. After the IPMI GUI browser log-in, click on the Miscellaneous tab, then BIOS Resilience, then the Resile button.
  • Page 123 Appendix D: Dual Boot Block 3. Click on the Remote Control tab, then Console Redirection, then the Launch Console button to open the Java iKVM Viewer. 4. In the Java iKVM Browser, click on the Virtual Media tab, then Virtual Stor- age to open the Virtual Media Loader.
  • Page 124 X10SRi-F User’s Manual 5. In the Virtual Media loader, click on the Device1 tab, then Logical Drive Type drop-down menu, then select the USB flash drive with Super.ROM. Click Plug In, then OK. 6. Click on the Remote Control tab, then Power Control, then check the Power On Server button.
  • Page 125 Appendix D: Dual Boot Block 7. After the system powers on, the secondary boot block starts to initialize the essential hardware components and locates Super.ROM in the USB flash drive, which was mounted earlier. If Super.ROM is found, the on-duty boot block boots to it and finishes the rest of the POST processes.
  • Page 126 X10SRi-F User’s Manual 9. A message box will appear to indicate the BIOS recovery flash process is complete. Press ENTER to finish. The system will do a power cycle to deacti- vate the dual boot block feature and produce a normal BIOS POST.

  • Page 127: D-2 Ipmi Command Sets

    Appendix D: Dual Boot Block D-2 IPMI Command Sets To perform perform the Dual Boot Block through the IPMI Command Sets, follow the instructions below: 1. After the IPMI GUI browser log-in, click on the Remote Control tab, then Console Redirection, then the Launch Console button to open Java iKVM Viewer.
  • Page 128 X10SRi-F User’s Manual 3. Enable BIOS Resilience mode in remote IPMI and confirm. • To enable, type the following command in the command prompt: ipmi raw 30 70 C2 D5 00 00 • To confirm, type the following command in the command prompt: impi raw 30 70 C3 D5 4.

  • Page 129: User Approach

    Appendix D: Dual Boot Block 5. Power on the remote system for BIOS recovery flash. • To power on, type: ipmi power up After the system powers on, the secondary boot block initializes the essential hardware components and locates Super.ROM in the USB flash drive, which are the same as Steps 7-9 in Section D-1.
  • Page 130 X10SRi-F User’s Manual Notes D-10...
  • Page 131 (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency com- munication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.

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