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Summary of Contents for Kwikset SmartCode 912
- Page 1 62813 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Locked Turnbutton Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 2 6. Make sure switch #3 is on, and press the Program button once. If you hear three beeps and see the keypad fl ash green three times, the Mastercode is enabled. Note: The lock will time out after fi ve seconds. Technical Support 1-866-863-6584 2 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 3 Example: If programming the third code, press the button three times. 2. Enter Mastercode. 5. Enter new user code. 3. Press Lock button once. 6. Press Lock button once. Procedure continued on next page Technical Support 1-866-863-6584 3 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 4 4 and 8 digits during your next attempt. Make sure to enter a valid Mastercode in step 2. 7. While the door is open and locked, test the user code to make sure it unlocks the door. Technical Support 1-866-863-6584 4 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 5 7. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled. Note: The lock will time out after fi ve seconds. Technical Support 1-866-863-6584 5 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 6 The lock beeps, the keypad fl ashes red, and the door cannot lock or unlock. The set screw in the lever was not fully tightened. Fully tighten the pre-installed set screw at the bottom of the interior lever. Technical Support 1-866-863-6584 6 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 7 The battery is too low to lock the door. This is indicated by the keypad fl ashing red three times with three beeps. Remove the batteries and replace with a fresh set. Technical Support 1-866-863-6584 7 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 8 The lock may need to remain stationary for 60 seconds during pairing. 12" Z-Wave 305 mm Controller 12" Z-Wave 305 mm Controller Technical Support 1-866-863-6584 8 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 9 The lock is in sleep mode. If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door Technical Support 1-866-863-6584 9 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 10 Support. unlocked. The smart home system controller’s ping frequency is too high. Decrease the ping frequency from the controller to the lock to the lowest possible setting. Technical Support 1-866-863-6584 10 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
- Page 11 Will my lock operate when I get back? When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle. Technical Support 1-866-863-6584 11 / 11 ©2015 Spectrum Brands, Inc. www.kwikset.com...
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