Responding to Printing System Error
Error
Code
1020
Printing System error.
1030
1031
1040
Others
Error Message
Checkpoints
—
Is the power switch of
Printing System turned ON?
Is the power cable of
Printing System plugged?
Is the copier interface cable
connected?
—
—
12-22
Troubleshooting
Corrective Actions
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
Turn the power switch of
Printing System on.
Turn the main power switch
of the machine off and
check that the power cable
of Printing System is
correctly plugged.
After checking the power
cable, turn the main power
switch of the machine on.
Check that the copier
interface cable is correctly
connected.
If the error still occurs,
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
Check the network.
- The network cable is
connected.
- The hub is not operating
properly.
- The server is not operating
properly.
If the error still occurs,
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
Make a note of the error
code displayed on the touch
panel. Call service.