TelcoBridges Tmedia TMG3200 System Installation Manual
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TelcoBridges Tmedia TMG3200 System Installation Manual

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Tmedia
TMG3200 System Installation Guide
9010-00179-1A, Issue 3.3

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Summary of Contents for TelcoBridges Tmedia TMG3200

  • Page 1 Tmedia TMG3200 System Installation Guide 9010-00179-1A, Issue 3.3...
  • Page 2 1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB- Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution, TB-N+1-3 Solution, TB-StreamServer, TB-Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of TelcoBridges Inc. All rights reserved 2003-2011. All other trademarks are property of their owners. This information is subject to change without notice.

  • Page 3: About This Guide

    Preface About this Guide This guide describes the installation and setup of the Tmedia TMG3200-RJ, TMG3200-TE, TMG3200-DS3, and TMG3200-STM1 VoIP gateways and the connections to voice, and IP networks. Conventions Terminology Description Tmedia Management This is the interface used to configure and manage the TMG3200.
  • Page 4 Tmedia System Installation Guide for TMG3200...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Introduction ........................1 Installation Overview ......................2 Installation Prerequisites ..................... 3 Preventing Electrostatic Discharge Damage............... 3 Recommended Reading ..................... 4 Chapter 2 Equipment Connections ....................5 TMG3200 Package Contents ....................6 Rack mounting the TMG3200 ..................... 7 2.2.1 Prerequisites ........................
  • Page 6 Tmedia System Installation Guide for TMG3200 Chapter 5 Troubleshooting Tools....................31 Connecting to the Serial Port of the TMG3200 ..............32 Configuring the Terminal Emulator Application ..............34 Reporting a Problem ......................35 Setup Information ......................35 Tbdebug Dump Files (Mandatory)..................35 Application Logs ........................

  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an introduction to the installation and setup of a TMG3200 VoIP Gateway. The following topics are covered: • Installation overview • Installation prerequisites • Other recommended reading...

  • Page 8: Installation Overview

    Tmedia System Installation Guide for TMG3200 Installation Overview The installation and setup of a TMG3200, shown in figure 1.1 on page 2, is described by a series of chapters presenting installation tasks in the following order: • Rack mounting the TMG3200 •...

  • Page 9: Installation Prerequisites

    Attention Always follow ESD prevention procedures when removing and replacing modules: • Ensure that the TelcoBridges Tmedia units are electrically connected to earth ground. • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the Tmedia unit or the grounded equipment rack in order to channel away all ESD voltage safely to ground.

  • Page 10: Recommended Reading

    Tmedia System Installation Guide for TMG3200 Recommended Reading This document assumes that you are well versed in the installation of the TelcoBridges Tmedia units and have been trained to work with the equipment. If you have any technical questions, please contact TelcoBridges technical support or send an E-mail to support@telcobridges.com.

  • Page 11: Chapter 2 Equipment Connections

    Chapter 2 Equipment Connections This chapter provides the connection procedures for the TMG3200 as follows: • Rack mounting the TMG3200 • Connecting to the Tmedia management interface • Connecting to a VoIP network • Connecting to a PSTN Network • Connecting Power...

  • Page 12: Tmg3200 Package Contents

    Tmedia System Installation Guide for TMG3200 TMG3200 Package Contents In the TMG3200 box, you will find: • One TMG3200 • One set of mounting brackets with screws. These are used for mounting a TMG3200 on a 19” rack. • One DB-9 to RJ-45 adapter. Allows you to interface the serial port of your computer with the RJ-45 console port of the TMG3200.

  • Page 13: Rack Mounting The Tmg3200

    Equipment Connections Rack mounting the TMG3200 The TMG3200 is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. 2.2.1 Prerequisites To rack mount the TMG3200, you will need: • One 19” customer provided equipment racks. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.

  • Page 14: Mounting The Tmg3200

    Tmedia System Installation Guide for TMG3200 2.2.3 Mounting the TMG3200 The TMG3200 is mounted on the 19” equipment rack using the angle brackets and screws provided in the box. To mount the TMG3200 proceed as follows: Using two metal screws, attach one angle bracket to the front, left-hand side of the TMG3200 when viewed from the front, as shown in figure 2.1 on page 8.

  • Page 15: Connecting To The Tmedia Management Interface

    Equipment Connections Connecting to the Tmedia Management Interface The Tmedia Management Interface enables administrators to perform management tasks on the TMG3200. 2.3.1 Prerequisites To communicate with the Tmedia Management Interface for a TMG3200, the following is needed: • One CAT5 Ethernet cable with RJ45 male-male terminations. 2.3.2 Interconnections The TMG3200 provides a Tmedia Management Interface, using one Gigabit Ethernet network link, as...

  • Page 16: Connecting To A Voip Network

    Tmedia System Installation Guide for TMG3200 Connecting to a VoIP Network The TMG3200 features dual GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP networks fail, the TMG3200 will continue to manage VoIP traffic using the alternate network.

  • Page 17: Connections

    Equipment Connections 2.4.2 Connections The TMG3200 is connected to the VoIP network by one or optionally two Ethernet GigE network links, as shown in figure 2.3 on page 11. To connect the TMG3200 to the VoIP network: Connect a CAT5 Ethernet cable to VoIP0 at the rear of the TMG3200. Connect the other end of the same CAT5 cable to the Gigabit Ethernet switch.

  • Page 18: Connecting To The Pstn

    Tmedia System Installation Guide for TMG3200 Connecting to the PSTN The TMG3200 features a variety of interfaces to the PSTN network. 2.5.1 Prerequisites To connect the TMG3200 to the PSTN network, you must comply with one of the following: • Your TMG3200-RJ features 16 modular 8-conductor RJ48C type jacks for connection to T1/E1/J1 lines.

  • Page 19: Rj48C Type Interface (T1/E1/J1)

    Equipment Connections 2.5.2 RJ48C Type Interface (T1/E1/J1) A TMG3200-RJ with 16 RJ48C type ports enables the connection to T1/E1/J1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun in order to convert to 75 ohms.
  • Page 20 Tmedia System Installation Guide for TMG3200 RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable RX/Ring/- RX/Ring/- RX/Tip/+...

  • Page 21: Scsi Interface (T1/E1/J1)

    Equipment Connections 2.5.3 SCSI Interface (T1/E1/J1) A TMG3200-TE with 4 SCSI connectors enables the connection to T1/E1/J1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms. See figure 2.6 on page 16 Note All ports may not be active.
  • Page 22 Tmedia System Installation Guide for TMG3200 TMG3200 with SCSI connectors VoIP 48-63 16-31 32-47 0-15 SCSI patch panel 1 rear 16-31 0-15 SCSI patch panel 2 rear 16-31 0-15 SCSI patch panel front Figure 2.6 SCSI Interface to the PSTN...

  • Page 23: Dual Bnc Interface (Ds3)

    Equipment Connections 2.5.4 Dual BNC Interface (DS3) A TMG3200-DS3 with 3 sets of BNC connectors enables the connection to DS3 lines. See figure 2.7 on page 17 Note All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.

  • Page 24: Optical Interface (Oc3/Stm-1)

    Tmedia System Installation Guide for TMG3200 2.5.5 Optical Interface (OC3/STM-1) A TMG3200-STM-1, with one main and one backup OC3 or STM1 port enables connection to OC3/STM1 lines. See figure 2.8 on page 18. Refer to table 2.2 on page 18 for a listing of optical interfaces.

  • Page 25: Powering Up

    Equipment Connections Powering Up The TMG3200 is furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the TMG3200 be powered up. 2.6.1 Prerequisites To power the TMG3200, you will need: •...

  • Page 26: Connecting To Dc Power

    Tmedia System Installation Guide for TMG3200 2.6.3 Connecting to DC Power The TMG3200 DC models are furnished with two DC power connection ports. In addition, each DC powered TMG3200 is supplied with two DC power cables. To connect the TMG3200 to DC power: Connect one DC cable, supplied with the TMG3200, as shown in figure 2.10 on page 20, to the DC outlet at the rear of the TMG3200.

  • Page 27: Verifying The Led Status Indications

    Equipment Connections 2.6.4 Verifying the LED Status Indications When the TMG3200 has been powered, verify the front panel of the unit to determine that all indications are normal. Once the TMG3200 has run successfully through its system boot procedures, the following will be displayed in an alternating fashion as described in table 2.3 on page 21: Table 2.3 TMG3200 Displays...
  • Page 28 Tmedia System Installation Guide for TMG3200 Table 2.4 Reset Menu Options Menu Choices Description M | Options: >Shutdown Graceful shutdown of the TMG3200. This takes a few minutes. Press the reset button to restart the TMG3200. Rst telecom Reboots the telecom platform of the TMG3200. Rst host Reboots the linux host of the TMG3200...

  • Page 29: Powering Down

    Equipment Connections Powering Down Powering down the TMG3200 requires that the Linux embedded host be shut down. In order to do this, you must connect to the management interface using SSH, and enter: shutdown -hp now DO NOT TURN OFF the power to the TMG3200 using the power switch located at the rear, unless the Linux host has been properly shut down beforehand, using the...
  • Page 30 Tmedia System Installation Guide for TMG3200...

  • Page 31: Initial System Configuration

    Chapter 3 Initial System Configuration This chapter provides the initial procedures that are required in order for you to configure the TMG3200. The following topics are covered: • Connecting to the TMG3200 • Retrieving TMG3200 Information • Changing the TMG3200 Management Port IP Address •...

  • Page 32: Connecting To The Tmg3200

    Retrieving TMG3200 Information The TMG3200 enables you to retrieve system information with the following shell commands: • tbproduct (retrieve the Tmedia product type). See http://docs.telcobridges.com/mediawiki/index.php/TMG:Get_Product_Type, for further information. • tbserial (retrieve the Tmedia serial number). See http://docs.telcobridges.com/mediawiki/index.php/TMG:Get_Serial_Number, for further information.

  • Page 33: Changing Tmg3200 Management Port Passwords

    • Password: root Changing VoIP Interface Addresses The default address of the VoIP interfaces of the TMG3200 can be modified. To learn how this is done, refer to the Web Portal tutorial guide on the Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Change_VoIP_Interface_IP_Address...
  • Page 34 Tmedia System Installation Guide for TMG3200 This page left blank intentionally.

  • Page 35: Chapter 4 System Upgrades

    Chapter 4 System Upgrades Refer to the TB Wiki for information about system upgrades at: http://docs.telcobridges.com/mediawiki/index.php/Tmedia_Upgrade Installing a New License In order to install a new license on a Tmedia system, follow the steps described at the following link: http://docs.telcobridges.com/mediawiki/index.php/Add/Change_Licenses Note: A license upgrade may require an interruption of service.
  • Page 36 Tmedia System Installation Guide for TMG3200...

  • Page 37: Chapter 5 Troubleshooting Tools

    Chapter 5 Troubleshooting Tools This chapter provides guidance on the actions to take when encountering system problems, prior to contacting TelcoBridges Customer Support. The following topics are covered: • Connecting to the Serial Port of the TMG3200 • Configuring the Terminal Emulator application •...

  • Page 38: Connecting To The Serial Port Of The Tmg3200

    Tmedia System Installation Guide for TMG3200 Connecting to the Serial Port of the TMG3200 The serial port interface enables administrators to perform management tasks on the TMG3200. To connect to the serial port of a TMG3200: Connect a CAT5 RJ-45 (male-male) cable (supplied with unit) between the com port of your computer and the serial port (labelled 1010) of the TMG3200 as shown in figure 5.1 on page 32.
  • Page 39 Troubleshooting Tools DB 9 RJ 45 Figure 5.3 Console pinout...

  • Page 40: Configuring The Terminal Emulator Application

    Tmedia System Installation Guide for TMG3200 Configuring the Terminal Emulator Application Before communicating with the Tmedia Management Interface, you must first configure a terminal emulator or console application to communicate with the TMG3200 in order to configure initial settings. Available terminal emulation software includes: •...

  • Page 41: Reporting A Problem

    Troubleshooting Tools Reporting a Problem TelcoBridges has developed extensive tools to gather information about a Tmedia system to solve problems quickly. Users MUST gather all related logs before reporting a problem to TelcoBridges Support via Email or MSN. Various logging methods are described in the following sections.

  • Page 42: Application Logs

    5.7.1 tbx_cli_tools_remote The tbx_cli_tools_remote tool can be used to get the text-based GUI control of TB applications like Toolpack_Engine, Toolpack_sys_manager, tbstreamserver, and others which are run in background. For further information about tbx_cli_tools, refer to Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Application:tbx_cli_tools_remote...

  • Page 43: Line/Trunk Status (Tbshowls)

    2b. Using minicom, for example: [root@TB005375]# minicom Enter the following command: mv88eMonitor 0x4 0x4 3 Start pcap capture on the server Ethernet port (either wireshark or tcpdump) To stop the tracing: mv88eMonitor 0 0 3 For further information, refer to the TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/VoIP_Ethernet_Capture#TMG3200...

  • Page 44: Network Analysis Tools

    The tbsigtrace program is a tool used to capture TDM-based (SS7, ISDN, CAS) and IP-based (SIP, SIGTRAN, H.248/MEGACO) protocols packets. Note This application can be started using the Web Portal. For further information, refer to the TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Debug_Application:Tbsigtrace...

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