TelcoBridges TMP6400 Installation Manual

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Tmedia
System Installation Guide for
TMP6400 and TMS1600
9010-00172-1A, Issue 2.3

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Summary of Contents for TelcoBridges TMP6400

  • Page 1 Tmedia System Installation Guide for TMP6400 and TMS1600 9010-00172-1A, Issue 2.3...
  • Page 2 1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB- Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution, TB-N+1-3 Solution, TB-StreamServer, TB-Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of TelcoBridges Inc. All rights reserved 2007. All other trademarks are property of their owners. This information is subject to change without notice.
  • Page 3: About This Guide

    Preface About this Guide This guide describes the installation and setup of the Tmedia TMP6400 and the TMS1600 telecom platforms, as well as their connections to the Tmedia control, voice, and IP networks. Conventions Terminology Description Tmedia Control Network The network link between Tmedia units, the Toolpack application server and stream servers.
  • Page 4 Tmedia System Installation Guide for TMP6400 and TMS1600...
  • Page 5: Table Of Contents

    Preventing Electrostatic Discharge Damage............... 3 Recommended Reading ..................... 4 Chapter 2 Equipment Connections ....................5 Package Contents ....................... 6 2.1.1 TMP6400 Package Contents ....................6 2.1.2 TMS1600 Package Contents ....................7 Rack mounting the Tmedia Equipment ................8 2.2.1 Prerequisites ........................8 2.2.2...
  • Page 6 Tmedia System Installation Guide for TMP6400 and TMS1600 Chapter 4 Toolpack Installation ...................... 41 ToolPack Operating System Platforms ................42 Installation Guidelines ....................... 42 Chapter 5 System Upgrades......................43 Installing a Firmware Package ..................44 Removing a Firmware Package ..................44 Installing a New License ....................
  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an introduction to the installation and setup of a Tmedia system using the TMP6400 and the TMS1600. The following topics are covered: • Installation overview • Installation prerequisites • Other recommended reading...
  • Page 8: Installation Overview

    The installation and setup of a Tmedia system involves the installation of one or more Tmedia units, such as the TMP6400, TMP6402, and the TMS1600, as shown in figure 1.1 on page 2. The interconnection between these units is described and procedures to guide you through the installation...
  • Page 9: Installation Prerequisites

    • In order to run your telecom applications on the TMP6400, you will need to have purchased an adequate number of licenses for the features that you will use. In addition, you will need the following equipment: Gigabit Ethernet Switches Two gigabit Ethernet switches must be used to support full control redundancy.
  • Page 10: Recommended Reading

    Tmedia System Installation Guide for TMP6400 and TMS1600 Recommended Reading This document assumes that you are well versed in the installation of TelcoBridges Tmedia units and have been trained to work with the equipment. If you have any technical questions, please contact TelcoBridges technical support or send an E-mail to support@telcobridges.com.
  • Page 11: Chapter 2 Equipment Connections

    Chapter 2 Equipment Connections This chapter provides the procedures for the connection of a TMP6400 and TMS1600 to a Tmedia control network and their interface with a PSTN and IP network. Topics covered are: • Verifying the list of materials •...
  • Page 12: Package Contents

    • One TMP6400 • One set of mounting brackets with screws. These are used for the mounting of a TMP6400 on a 19” rack. • One DB-9 to RJ-45 adapter. Allows you to interface the serial port of your computer with the RJ-45 console port of the TMP6400.
  • Page 13: Tms1600 Package Contents

    Not included with the TMS1600: • A power cord. This is used to supply power to the TMP6400. You will need two AC power cords. If your model features a DC power supply, then you will need two DC power cords.
  • Page 14: Rack Mounting The Tmedia Equipment

    Tmedia System Installation Guide for TMP6400 and TMS1600 Rack mounting the Tmedia Equipment The Tmedia hardware, consisting of one to 16 TMP6400s and optionally one to two TMS1600s are mounted on customer provided equipment racks using the mounting hardware packaged in the box.
  • Page 15: Mounting The Tmedia Hardware

    Equipment Connections 2.2.3 Mounting the Tmedia Hardware The Tmedia hardware is mounted on the 19” equipment rack using the angle brackets and screws provided in the box. To mount the hardware, proceed as follows: To mount the Tmedia hardware proceed as follows: Using two metal screws, attach one angle bracket to the front, left-hand side of each Tmedia unit when viewed from the front, as shown in figure 2.1 on page 9.
  • Page 16: Connecting To The Tmedia Control Network

    Customer provided gigabit Ethernet switch. A second one is required to support full Tmedia control network redundancy. • One CAT5 Ethernet straight cable with RJ45 male-male terminations for each TMP6400. • If your Tmedia system features a second Tmedia Control network link, you will require an additional...
  • Page 17: Interconnections

    If your system employs a second Gigabit Ethernet switch for control redundancy, connect a second CAT5 Ethernet straight cable to ETH2 at the rear of the TMP6400. Connect the other end of the same CAT5 cable to the second Gigabit Ethernet switch.
  • Page 18: Connecting To The Voip Network

    Tmedia System Installation Guide for TMP6400 and TMS1600 Connecting to the VoIP Network The TMP6400 features dual GigE for connection to different VoIP networks. This provides two access points to handle VoIP traffic. Note: Certain configurations of the TMP6400 will exceed 100 Mbps, therefore 1000 Mbps is recommended.
  • Page 19: Interconnections

    Start with the TMP6400 at the topmost position of the equipment rack and connect a CAT5 Ethernet cable to VoIP1 at the rear of the TMP6400. Connect the other end of the same CAT5 cable to the Gigabit Ethernet switch.
  • Page 20: Connecting To The Serial Port Of The Tmedia Unit

    Tmedia System Installation Guide for TMP6400 and TMS1600 2.4.3 Connecting to the Serial Port of the Tmedia Unit To communicate with the Tmedia control network, you must first physically connect your computer port to the serial port of a Tmedia unit and configure the initial network settings that will enable communication with all of the Tmedia units of your network.
  • Page 21 Equipment Connections DB 9 RJ 45 Figure 2.6 Console pinout...
  • Page 22: Connecting To The Pstn

    Your TMP6400 features 16 modular 8-conductor RJ48 type jacks for connection to T1/E1/J1 lines. You will need one cable for each (T1/E1/J1) interface on the TMP6400. If you are making your own cables, refer to figure 2.8 on page 18 for crossover or straight cable wiring connections.
  • Page 23: Rj48 Type Interface (T1/E1/J1)

    RJ48 Type Interface (T1/E1/J1) A TMP6400 with 16 RJ48 type ports enables the connection to T1/E1/J1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun in order to convert to 75 ohms.
  • Page 24 Tmedia System Installation Guide for TMP6400 and TMS1600 RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable...
  • Page 25: Scsi Interface (T1/E1/J1)

    2.5.3 SCSI Interface (T1/E1/J1) A TMP6400 with 4 SCSI connectors enables the connection to T1/E1/J1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms. See figure 2.9 on page 20 Note All ports may not be active.
  • Page 26 Tmedia System Installation Guide for TMP6400 and TMS1600 TMP6400 with SCSI connectors 49-64 VoIP 17-32 33-48 1-16 SCSI patch panel 1 rear 17-32 1-16 SCSI patch panel 2 rear 17-32 1-16 SCSI patch panel front Figure 2.9 SCSI Interface to the PSTN...
  • Page 27: Dual Bnc Interface (Ds3)

    Equipment Connections 2.5.4 Dual BNC Interface (DS3) A TMP6400 with 3 sets of BNC connectors enables the connection to DS3 lines. See figure 2.10 on page 21 Note All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.
  • Page 28: Optical Interface (Oc3/Stm-1)

    Optical Interface (OC3/STM-1) A TMP6400, with one main and one backup OC3 or STM-1 port enables connection to OC3/STM-1 lines. See figure 2.11 on page 22. Refer to table 2.2 on page 22 for a listing of optical interfaces. The default OC3/STM-1 connection is SMF, intermediate reach, (SFP-OC3-IR1) 1310 nm with LC type connectors.
  • Page 29: Connecting The Tmp6400S To The Tms1600

    If your system employs a second TMS1600, connect a second CAT7 shielded Ethernet crossover cable to TMS2 at the rear of the TMP6400 figure 2.13 on page 24. Connect the other end of the same CAT7 cable to the first port of a second TMS1600.
  • Page 30 Tmedia System Installation Guide for TMP6400 and TMS1600 VoIP TMP6400 VoIP TMP6400 BIT2 TMS1600 Active 3 RS232 BIT1 BIT2 TMS1600 Standby 3 RS232 BIT1 Figure 2.13 Example of Interconnecting 2 TMP6400s to an active and standby TMS1600...
  • Page 31: Interconnecting Two Tmp6401S Or Tmp6402S

    TMS1600 is not required. Simply connect the TMS1 ports of each unit together using a CAT7 shielded cross-over cable with RJ45 male-male terminations. Do the same for the TMS2 ports of each unit. See figure 2.14 on page 25. VoIP VoIP Figure 2.14 Interconnecting two TMP6400 units.
  • Page 32: Powering Up

    Tmedia System Installation Guide for TMP6400 and TMS1600 Powering Up Each Tmedia unit is furnished with one or optionally two AC or DC power connections. Only once all other equipment installation work has been completed should the Tmedia units be powered up.
  • Page 33 Equipment Connections TMP6401 Power Power switch socket VoIP To power Power Power TMP6402 socket switch VoIP To power Audible alarm To power button Power Power TMS1600 switch socket BIT2 3 RS232 BIT1 To power To power Audible alarm button Figure 2.15 AC Power Connection...
  • Page 34: Connecting To Dc Power

    Tmedia System Installation Guide for TMP6400 and TMS1600 2.8.3 Connecting to DC Power The Tmedia units are furnished with one or optionally two DC power connection ports. In addition, each DC powered Tmedia unit is supplied with a DC power cable. The connection of DC power is described for: •...
  • Page 35 Connect the black lead of the DC power cable to the negative side of the DC power source. Repeat steps 1-3 for the second power DC power source. Turn on the DC power source. Black Black VoIP TMP6402 NOTE: DC power cable supplied with TMP6400 Figure 2.17 TMP6402 DC wiring diagram...
  • Page 36 Tmedia System Installation Guide for TMP6400 and TMS1600 To connect the TMS1600 to DC power: Connect a ground wire to the ground lug located at the rear of the TMS1600, as shown in figure 2.18 on page 30. Connect a 14 AWG wire between the positive terminal of a DC power source and the terminal on...
  • Page 37: Verifying The Led Status Indications

    Equipment Connections 2.8.4 Verifying the LED Status Indications When all of the Tmedia units have been powered, verify the front panels of the units to determine that all indications are normal. Once the Tmedia units have run successfully through their system boot procedures, the following will be displayed in an alternating fashion as described in Table 2.3 on page 31: Table 2.3 Tmedia Unit Displays...
  • Page 38 Tmedia System Installation Guide for TMP6400 and TMS1600...
  • Page 39: Chapter 3 Initial System Configuration

    Chapter 3 Initial System Configuration This chapter provides the initial procedures that are required in order for you to be able to use the Tmedia Web portal to configure your Tmedia units. The following topics are covered: • Configuring the terminal emulation application •...
  • Page 40: Configuring The Terminal Emulator Application

    Tmedia System Installation Guide for TMP6400 and TMS1600 Configuring the Terminal Emulator Application Before communicating with the Tmedia control network, you must first configure a terminal emulator or console application to communicate with one of the Tmedia units in order to configure initial settings.
  • Page 41: Using The Set_Boot And Print_Boot Commands

    Initial System Configuration Using the set_boot and print_boot Commands The set_boot command can be used to modify certain settings and the print_boot command can be used to review the changes. Using the set_boot command, the System ID (also known as gateway port) can be configured.
  • Page 42 Tmedia System Installation Guide for TMP6400 and TMS1600 To modify boot settings: Using the Management Interface, type set_boot and press the Enter key to move to the next prompt The following prompts are displayed: Description Prompt Adapter Name Name of the Tmedia unit. This character string must uniquely identify the Tmedia unit.
  • Page 43 Do not confuse the gateway port (also known as System ID) with the IP gateway address. The gateway port is used to control the Tmedia units and TelcoBridges strongly recommends that this setting be left at its default value: 12358.
  • Page 44 Tmedia System Installation Guide for TMP6400 and TMS1600 To view the results of a set_boot command: Type print_boot...
  • Page 45: Creating A Shell Password

    Initial System Configuration Creating a Shell Password Access to the shell commands may be protected with a password. Note By default, access to the shell commands is not password protected. To create a password: At the shell prompt, type set_pass <your password>. Restart the Tmedia unit.
  • Page 46: Applying Changes

    Tmedia System Installation Guide for TMP6400 and TMS1600 Applying Changes In order to apply all changes made, enter the following command: reboot This will restart the platform with the new settings taking effect. Tmedia Default IP Addresses All Tmedia units are shipped with default IP addresses, as follows: •...
  • Page 47: Chapter 4 Toolpack Installation

    Chapter 4 Toolpack Installation This chapter provides a brief introduction of Toolpack software and provides a listing of the various versions of Toolpack Installation guides geared towards your specific operating system. The following topics are covered: • ToolPack operating system platforms •...
  • Page 48: Toolpack Operating System Platforms

    • TBLinux, ppc 32 bits Depending upon your choice of operating system, you must consult a Toolpack installation guide specific to your operating system. These documents are available on TelcoBridges TB Wiki at: Http://docs.telcobridges.com/mediawiki/index.php/installing_Toolpack Installation Guidelines Follow the instructions of your Toolpack installation guide by first retrieving all the indicated software...
  • Page 49: Chapter 5 System Upgrades

    Chapter 5 System Upgrades The TelcoBridges Tmedia units start up from a local system file located in flash memory. The flash memory is furnished with a version of firmware available at the time of production. If you are using Toolpack, verify that you have the required license and follow the upgrade instructions in the Toolpack Installation guide.
  • Page 50: Installing A Firmware Package

    Tmedia unit is discovered, select the Tmedia unit to which the firmware package is to be installed. Select option 20: Install a package. 3a. When asked for the path of the package file, enter the path of the file "tbgw.pkg" for a TMP6400 or tms.pkg for a TMS1600. These files are located in the package tb640-adapter.release.zip under /tb/bin.
  • Page 51: Installing A New License

    It is important that you use the license file that has the same version as the package installed on the Tmedia unit. You must know the serial number of the TelcoBridges Tmedia unit to be able to choose the right license. For example, the license file WD_TB000103_RELEASE_V2_4_5_RC1_license.dat would be valid for any Tmedia unit with the...
  • Page 52 Tmedia System Installation Guide for TMP6400 and TMS1600...
  • Page 53: Chapter 6 Troubleshooting Tools

    Chapter 6 Troubleshooting Tools This chapter provides guidance in what actions to take when encountering system problems prior to contacting TelcoBridges Customer Support. The following topics are covered: • Reporting a Problem • Preparing your setup information • tblogtrace or Udplisten Log •...
  • Page 54: Reporting A Problem

    • The tblogtrace MUST be setup to gather information at all times, when developing the application and also in a live system. In this way, Telcobridges can identify a problem even if it occurred in the past. The Toolpack system starts and configures the tblogtrace application automatically. The files can be found in the [InstallDir]/toolpack/setup/SystemId/MajorVersion/apps/tblogtrace/ directory.
  • Page 55: Tbdebug Dump Files (Mandatory)

    Tbdebug Dump Files (Mandatory) The tbdebug copies information about TelcoBridges libraries and TMP6400s into log files. This includes software, the release running on the host, the firmware release running on the TMP6400, TMP6400 information, available features, configuration, and status information.
  • Page 56: Line/Trunk Status (Tbshowls)

    VoIP Traffic Capture When troubleshooting VoIP related issues, a direct Ethernet connection can be established between the host's Gigabit Ethernet interface and the VoIP1 interface on the TMP6400. Wireshark is connected on the Gigabit Ethernet interface on the host server.
  • Page 57: Stream Server Audio Packets To Wave File

    The conversion tool, streamserver_pkt_to_wav can be found at the following location: /tb/bin/release/[OS version]. 6.5.7 tbsigtrace Signaling Traces The tbsigtrace program is a tool used to capture SS7, ISDN, and SIP signaling. Note This application can be started with Toolpack. For further information, refer to the TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Debug_Application:Tbsigtrace...
  • Page 58: General Debugging Tips

    Tmedia System Installation Guide for TMP6400 and TMS1600 General Debugging Tips Logs are important because they enable us to find out about the exact environment in order to repeat the problem. Network configuration is important because it tells us: •...

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