Page 1
Installation Guide 7800 Series Gateway November 3, 2017...
Page 2
TMG7800-DS3+1, TMG7800-STM1+1, Tdev, TMP800, TMP6400, TMP6400-CTRL, TMP6400-TMS, Tmonitor, TM1000, TM3000, Toopack, Toolpack API, TB640, TB-8, TB-16, and TB-Video, are trademarks of TelcoBridges Inc. All other trademarks are the property of their owners. This information is subject to change without notice.
Page 3
Preface About this Guide This guide provides installation, and setup procedures for the 7800 series gateway. Conventions Terminology Description 7800 series gateway This term is used when a description applies to both a TMG7800 and the TMGIP7800 systems. TMG7800 system This term is used when a description applies to a TMG7800-CTRL, TMG7800 Telecom Unit and TMG7800-TMS.
Page 4
TMG7800 Series System Installation Guide Contact Us If you have comments about this guide or any other TelcoBridges technical documentation, please send an email to marketing@telcobridges.com.
7800 1+1 Patch Panels .....................13 Rack Mounting the 7800 Series Gateway Equipment............14 2.2.1 Prerequisites ........................14 2.2.2 Vertical Placement of the Equipment ................14 2.2.3 Installing the 7800 Series Gateway on an Equipment Rack ..........15 2.2.3.1 7800-CTRL........................15 2.2.3.2 7800 Telecom Units ......................15 2.2.3.3 7800-TMS.......................... 15 2.2.3.4...
Page 6
TMG7800 Series System Installation Guide 4.3.1.1 Standalone Configuration....................28 4.3.1.2 1+1 Configuration......................29 4.3.2 Dual BNC Interface (DS3) for the TMG7800-DS3.............31 4.3.2.1 Standalone Configuration....................31 4.3.2.2 1+1 Configuration......................32 4.3.3 OC3/STM-1 Interface for the TMG7800-STM1 ..............33 4.3.3.1 Standalone Configuration....................34 4.3.3.2 1+1 Configuration......................34 4.3.3.3 N+1 Configuration ......................35 Connecting to the TMS Network ..................37 4.4.1 Connecting to the TMG7800 Telecom Units ..............37...
Page 7
Connecting to the 7800-CTRL Console ................60 9.2.2 Configuring the Terminal Emulator Application ..............62 Changing the 7800 Series Gateway Management Port IP Address .........62 Retrieving 7800 Series Gateway Information..............63 Changing 7800 Series Gateway Management Port Passwords ........63 Configuring the 7800 Series Gateway Using the Web Portal..........63 Section 10 System Backups......................
Page 8
TMG7800 Series System Installation Guide viii...
Section 1 Introduction This section provides an introduction to the installation and setup of a 7800 Series Gateway: The following topics are covered: • Section 1.1 “Identifying the 7800 Series Gateway Equipment” • Section 1.2 “Installation Prerequisites” • Section 1.3 “Preventing Electrostatic Discharge Damage”...
See figure 1.3 on page 3. • If the 7800 series gateway employs N+1 protection, one to two 7800 N+1 patch panels are used to provide protection for the TDM network. See figure 1.4 on page 3.
Page 11
VOIP TMG7800-DS3 (rear view) MGMT0 VOIP TMG7800-STM1 (rear view) MGMT0 VOIP Figure 1.2 7800 Series Telecom Units TMG7800-TMS/TMGIP7800-TMS Unit (front view) TMG7800-TMS/TMGIP7800-TMS Unit - (earlier models rear view) BITS1 ETH0 ETH1 1010 BITS0 TMG7800-TMS/TMGIP7800-TMS Unit - (later models rear view)
1U unit. Plan for an additional 1U space on the equipment rack for a redundant 7800-CTRL. Note The depth of the 7800-CTRL is greater than the 16” (406mm) depth of the 7800 series telecom units. It is important to plan for an equipment rack of adequate size.
Adequate space for the installation of each 7800 Series Telecom Unit You will need to mount each 7800 Series Telecom Unit (1-16 units) on a 19" equipment rack (customer provided). Each 7800 Series Telecom Unit is housed in a 1U chassis.
Introduction 1.2.4 7800 N+1 Patch Panel Adequate space for the installation of the 7800 N+1 Patch Panel If your system employs N+1 protection, you will need to mount the 7800 N+1 patch panel on a 19" equipment rack (customer provided). Your 7800 N+1 patch panel is a 1U unit. If your system is using Automatic Protection Switching (APS), plan for an additional 1U space on the equipment rack for a second 7800 N+1 patch panel.
This document assumes that you have a clear understanding of the installation of the equipment described in this document and have been trained to work with the equipment.If you have any technical questions, TelcoBridges TB Support (technical support team) can be reached at the following numbers or an email can be sent to: support@telcobridges.com.
Installation Preparations Section 2 Installation Preparations This section provides information about the following topics: • Section 2.1 “Package Contents” • Section 2.2 “Rack Mounting the 7800 Series Gateway Equipment”...
In the box, you will find the following items: • One Dell PowerEdge R330, (http://www.dell.com/support/home/us/en/04/product- support/product/poweredge-r330/manuals) • One TelcoBridges Important Notice (pertinent product serial numbers and other important information). • One set of static rails and associated installation hardware. • One packing slip.
One 7800 series unit (TMGIP7800, TMG7800-TE, TMG7800-DS3, or TMG7800-STM1). See figure 1.2 on page 3. • One set of mounting brackets and screws, used to mount the 7800 series telecom unit to a 19" rack. • One Tmedia serial adapter to interface with the serial port of your computer with the RJ-45 port of the 7800 series telecom unit.
A 19” equipment rack. The 7800-TMS must be installed on a 19” wide equipment rack. • You must order one TelcoBridges CAT7 shielded Ethernet crossover cable, with RJ45 type male- male connectors, for each connection between 7800 Telecom units and a 7800-TMS.
1+1 patch panels are required for the proper connection of the 7800 series 1+1 system, and are automatically included when a 7800 +1 series unit is ordered. Table 2.1 lists the various 1+1 patch panels you will receive based upon the type of 7800 series telecom unit ordered for your 7800 series 1+1 system.
TMG7800 Series System Installation Guide Rack Mounting the 7800 Series Gateway Equipment The 7800 series equipment is mounted on a customer provided equipment rack using the mounting hardware packaged in each box. 2.2.1 Prerequisites To rack mount the equipment, you will need: •...
Installation Preparations 7800 Series Gateway 2.2.3 Installing the on an Equipment Rack The 7800-CTRL, 7800 Telecom Unit, and 7800-TMS are mounted on a 19" equipment rack using the angle brackets and screws provided in the box. 2.2.3.1 7800-CTRL To install the 7800-CTRL on the equipment rack, refer to either the static or sliding rails installation Instructions in the following Dell document: •...
TMG7800 Series System Installation Guide Repeat steps 1 and 2 for a second 7800 N+1 patch panel. 2.2.3.5 7800 1+1 Patch Panel Mounting the 7800 1+1 Patch Panel(s): Using four metal screws, attach one angle bracket to the front, left-hand side of the 7800 1+1 patch panel, when viewed from the front.
Section 3 Installing the 7800-CTRL This section covers the following procedures: • Section 3.1 “Connecting to the 7800 Series Gateway Management Interface” on page 18. • Section 3.2 “Connecting to the 7800 Series Control Network” on page 19. • Section 3.3 “Connecting to the Data Network” on page 20 •...
TMG7800 Series System Installation Guide Connecting to the 7800 Series Gateway Management Interface The 7800-CTRL management interface enables administrators to perform management tasks on a 7800-CTRL. Prerequisites To communicate with the management interface, the following is needed: • Two CAT5 Ethernet cables with RJ45 male-male terminations.
Installing the 7800-CTRL Connecting to the 7800 Series Control Network The 7800 Series Control network enables communication between the 7800-CTRL, the 7800 Telecom Unit(s), and the 7800-TMS. Prerequisites To connect the 7800-CTRL to the control network, you will need: •...
TMG7800 Series System Installation Guide Connecting to the Data Network The 7800-CTRL feature dual GigE ports for connection to multiple VoIP networks. The data Ethernet ports can be used for, among other things, SIP signaling, if you purchased the performance option. Your network design will dictate whether you need them. The IP address of the VoIP ports are configured using the Web Portal.
Installing the 7800-CTRL Powering Up The 7800-CTRL is furnished with two AC or two DC power connections. Only once all other equipment installation work has been completed should the equipment be powered up. Prerequisites To power the 7800-CTRL, you will need: •...
Page 30
TMG7800 Series System Installation Guide...
Installing the 7800 Series Telecom Units Section 4 Installing the 7800 Series Telecom Units This section covers the following procedures: • Section 4.1 “Connecting to the Control Network” on page 24. • Section 4.2 “Connecting to the VoIP Network(s)” on page 25.
TMG7800 Series System Installation Guide Connecting to the Control Network The 7800 Series Control network enables communication between the 7800-CTRL, the 7800 Telecom unit(s), the 7800-TMS, and 7800 N+1 patch panel(s). Prerequisites To connect the 7800 Telecom unit(s), you will need: •...
Installing the 7800 Series Telecom Units Connecting to the VoIP Network(s) Each 7800 Telecom unit features dual GigE ports for connection to different VoIP networks. This provides an access point to manage VoIP traffic. Should one of the IP networks fail, the 7800 Telecom Units will continue to manage VoIP traffic using the alternate network.
TMG7800 Series System Installation Guide Connecting to the PSTN The 7800 Telecom Units feature a variety of interfaces to the PSTN network. Prerequisites To connect to the PSTN network, you must comply with the requirements of one of the following 7800 Telecom units: •...
Installing the 7800 Series Telecom Units 4.3.1 SCSI Interface (T1/E1) for the TMG7800-TE A TMG7800-TE with 4 SCSI connectors enables the connection to T1/E1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms.
TMG7800 Series System Installation Guide 4.3.1.1 Standalone Configuration To connect the TMG7800-TE to the PSTN: Start with SCSI ports 0-15 located at the bottom right as shown in figure 4.3 on page 28. Connect one SCSI cable between this port and RJ48C patch panel number 1, ports 0-15. Connect SCSI ports 16-31 to patch panel number 1, ports 16-31.
Installing the 7800 Series Telecom Units 4.3.1.2 1+1 Configuration To connect both the 7800-TE and 7800-TE+1 (SCSI) to the PSTN: Connect each T1/E1 line from the network section of the 1+1 patch panel to the remote equipment. figure 4.4 on page 30.
Page 38
TMG7800 Series System Installation Guide 3200-TE 3200-TE+1 rear view front view From Network Figure 4.4 7800-TE and 7800-TE+1 connecting to the TDM 1+1 32/T1/E1 1+1 patch panel...
Installing the 7800 Series Telecom Units 4.3.2 Dual BNC Interface (DS3) for the TMG7800-DS3 A TMG7800-DS3 with 3 sets of BNC connectors enables the connection to DS3 lines. See figure 4.5 on page 31. Note All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.
TMG7800 Series System Installation Guide 4.3.2.2 1+1 Configuration To connect both the 7800-DS3 and 7800-DS3+1 to the PSTN: Connect each DS3 line from the network section of the 1+1 patch panel to the remote equipment. figure 4.6 on page 32. Connect each DS3 line from the DS3 connectors labeled Gateway of the 1+1 patch panel to the 7800-DS3.
Installing the 7800 Series Telecom Units 4.3.3 OC3/STM-1 Interface for the TMG7800-STM1 This section describes the connection to OC3/STM-1 interfaces using three methods: • Standalone (without a patch panel) • 1+1 protection (with a 1+1 patch panel) • N+1 protection (with an N+1 patch panel) Refer to table 4.1 on page 33 for a listing of supported STM-1 interfaces.
TMG7800 Series System Installation Guide 4.3.3.1 Standalone Configuration To connect the TMG7800-STM1 (Optical Interface) to the PSTN: Connect a fiber optic cable between the Port 0 (Main) port and OC3/STM1 line, as shown in figure 4.7 on page 34. Connect a fiber optic cable between the Port 1 (APS) port and OC3/STM1 line. MGMT0 VOIP Figure 4.7...
Installing the 7800 Series Telecom Units 7800-STM1 MGMT0 VOIP 7800-STM1+1 MGMT0 VOIP Gateway Gateway Main Main Main From Network 7800 Series 7800 Series Unit Unit Figure 4.8 7800-STM1 and 7800-STM1 +1 connecting to the STM1 1+1 patch panel 4.3.3.3 N+1 Configuration The 7800 N+1 patch panels function as the bridge between the provider network and the TMG7800- STM1 gateways.
Page 44
TMG7800 Series System Installation Guide Network Provider Main 7800 N+1 Gateway Main Fiber Connetions Network Gateway 7800 N+1 Gateway, ID 1 7800 N+1 Gateway, ID 0 7800 N+1 Gateway Used as N+1 Backup Network Provider APS Network Gateway 7800 N+1 Gateway (APS Fiber Connetions) Figure 4.9 Optical Interface Connections to the 7800 N+1 Patch Panel...
If your system employs a second 7800-TMS, connect a second TelcoBridges CAT7 shielded Ethernet crossover cable to TMS1 at the rear of the TMG7800 Telecom Unit, figure 4.10 on page 38. Connect the other end of the same TelcoBridges CAT7 cable to the first port of a second 7800-TMS. Note Ensure that the TMS1 port of all the 7800 Telecom units connect to the same 7800-TMS switch.
Page 46
TMG7800 Series System Installation Guide TMG7800 MGMT0 Telecom Unit VOIP TMG7800 MGMT0 Telecom Unit VOIP TMG7800-TMS 0 2 4 6 8 10 12 14 BITS1 1 3 5 7 9 11 13 15 ETH0 ETH1 IOIOI BITS0 TMG7800-TMS 0 2 4 6 8 10 12 14 BITS1 1 3 5 7 9 11 13 15 ETH0 ETH1 IOIOI...
4.4.2 Interconnecting Two 7800 Telecom Units If your 7800 Series gateway has no more that two 7800 Telecom Units, they can be connected to each other without the use of a 7800-TMS switch, with two TelcoBridges CAT7 shielded Ethernet crossover cables, with RJ45 type male-male connectors.
TMG7800 Series System Installation Guide Grounding the Equipment Chassis As a standard safety practice, the chassis of the 7800 Telecom unit must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to earth ground.
Installing the 7800 Series Telecom Units Powering Up The 7800 Telecom Units are furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the 7800 Telecom Unit be powered up. 4.6.1...
16 AWG wiring must be used and the 48V supply must be protected with a customer provided 5A 48V fuse. To connect o DC power: Connect one wire from the positive terminal of the 7800 series gateway to the return side of DC power source one, as shown in figure 4.14 on page 43.
Page 51
Installing the 7800 Series Telecom Units Return Power -48V Source 2 5A fuse Return Power -48V Source 1 5A fuse MGMT0 VOIP Power Supply Mounting Screws Do not unscrew Earth Earth Ground Ground Figure 4.14 DC Power Connection...
Page 52
TMG7800 Series System Installation Guide...
• Two CAT5 Ethernet cables with RJ45 male-male terminations. Connections The 7800-TMS is connected to the 7800 series control network using two CAT5 Ethernet cables, as shown in figure 5.1 on page 45. To connect to the control network: Connect the ETH0 connector on the 7800-TMS to Control network switch one.
TMG7800 Series System Installation Guide Grounding the Equipment Chassis As a standard safety practice, the chassis of the 7800 TMS must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to earth ground.
Installing the 7800-TMS Powering Up The 7800-TMS is with two (2) AC or two (2) DC power connections. Only once all other equipment installation work has been completed should the 7800-TMS be powered up. Prerequisites To power the 7800-TMS, you will need: •...
Ground Ground Figure 5.4 7800-TMS DC wiring diagram TDM System Clock The 7800 series system must be synchronized with the TDM network in one of several ways: • Synchronized with an incoming trunk • Synchronized with a SONET SDH •...
Installing the 7800 N+1 Patch Panel Section 6 Installing the 7800 N+1 Patch Panel This section covers the following procedures: • Section 6.1 “Connecting Fiber Optic Cables to the 7800 N+1 Patch Panel” on page 50. • Section 6.2 “Connecting to the Control Network” on page 50 •...
“N+1 Configuration” on page 35 for more information. Connecting to the Control Network The 7800 Series Control network enables communication between the 7800-CTRL, the 7800 Telecom unit(s), the 7800-TMS, and 7800 N+1 patch panel(s). Prerequisites To connect the 7800 N+1 patch panel(s) to the control network, you will need: •...
Installing the 7800 N+1 Patch Panel Grounding the Equipment Chassis As a standard safety practice, the chassis of 7800 N+1 patch panel must be properly grounded to protect against any contact with an electrical fault condition. It is recommended that the chassis be connected to earth ground.
TMG7800 Series System Installation Guide Connecting to AC Power The 7800 N+1 patch panel is furnished with two AC power connections. Only once all other equipment installation work has been completed should the equipment be powered up. Prerequisites To power the 7800 N+1 patch panel, you will need: •...
Start Up Connect to the web portal of the 7800-CTRL primary unit. Follow the web portal instructions to configure your unit as a primary unit in a new 7800 series system. Before clicking the “yes, it is connected like that already” button, make sure that the physical connections have been properly done.
TMG7800 Series System Installation Guide Verifying the LED Status Indications When the 7800 series gateway has been powered up, verify the LEDs of each unit to determine that all indications are normal. 7.2.1 7800-CTRL To determine the operating health of the TMG7800-CTRL, verify the LED statuses at the front and the...
Start Up and Verification 7.2.3 7800-TMS Once the 7800-TMS has run successfully through its system boot procedures, the following will be displayed in an alternating fashion as described in table 7.2 on page 55: Table 7.2 7800-TMS Displays Display Order Display First Screen Toolpack...
TMG7800 Series System Installation Guide 7.2.4 7800 N+1 Patch Panel Once the 7800 N+1 Patch Panel has run successfully through its system boot procedures, the following will be displayed as described in table 7.3 on page 56: Table 7.3 7800 N+1 Patch Panel LEDs Description Display •...
Powering Down the Equipment Section 8 Powering Down the Equipment This section provides the following power-down topics: • Section 8.1 “7800-CTRL” • Section 8.2 “7800 Telecom Unit” • Section 8.3 “7800-TMS” 7800-CTRL Attention DO NOT TURN OFF the power to the 7800-CTRL unless the Linux host has been properly shut down beforehand.
TMG7800 Series System Installation Guide 7800-TMS Unplug the power cord from the unit. The unit can be restarted using restart button on the front of the unit. Note As an alternate method to this procedure, refer to Section 7.2.2 “7800 Telecom Unit” on page 54, to power down the Tmedia VoIP gateway with the reset button.
Section 9.1 “7800 Series Gateway SSH Connection” • Section 9.2 “7800 Series Gateway Serial Connection” • Section 9.3 “Changing the 7800 Series Gateway Management Port IP Address” • Section 9.4 “Retrieving 7800 Series Gateway Information” • Section 9.5 “Changing 7800 Series Gateway Management Port Passwords”...
MGMT0, at the front of the 7800 Series Gateway to a terminal. To access the 7800 Series Gateway, you must use an SSH connection. The password is set at the factory and is indicated on the shipment sheet.
Page 69
Initial System Configuration To computer Serial Port Figure 9.2 7800-CTRL Serial Port Connection Method 2: USB to DB9 adapter Connect the USB connector of the cable to a USB port on your computer and the DB9 male connector of the cable to one end of a null modem DB9 female-female cable. Connect the other end of the null modem DB9 female-female cable to the DB9 serial port of the 7800-CTRL.
Configuring the Terminal Emulator Application Before initiating communication with the management interface, you must first configure a terminal emulator or console application to communicate with the 7800 series system in order to configure initial settings. Available terminal emulation software includes: •...
The first time that you connect to the web portal, you will need to configure the role of the 7800-CTRL. See Section 7.1 “Start Up” on page 53 Use the Web Portal to configure the 7800 series gateway. Follow the steps described in the Web Portal System Configuration Tutorial Guide, found on the TBWiki: http://docs.telcobridges.com...
Page 72
TMG7800 Series System Installation Guide The Web Portal can be accessed with a Web browser. The default url is: http://[7800-ctrl MGMT0 IP address]:12358 Note If your system features two 7800-CTRL units, they can access the Web Portal from either one of their IP addresses. The default login information to access the Web Portal application is: •...
Section 10 System Backups This section provides information about the following topics: • Section 10.1 “Creating a Database Backup” • Section 10.2 “Downloading a Database Backup” • Section 10.3 “Uploading a Database Backup” • Section 10.4 “Restoring a Database Backup”...
10.2 Downloading a Database Backup A backup of system data is stored on the hard drive of the 7800 series gateway. It is important that system backups be downloaded to an external storage device. 10.3 Uploading a Database Backup An external backup of your database can be uploaded to your 7800 series gateway.
TMG7800 Series System Installation Guide RJ48C Wiring Diagram: Crossover and Straight Cables RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable RX/Ring/-...
Need help?
Do you have a question about the 7800 Series and is the answer not in the manual?
Questions and answers