1. Manuals
  2. Brands
  3. TelcoBridges Manuals
  4. Network Accessory
  5. Tmedia TMG3200
  6. System installation manual

TelcoBridges Tmedia TMG3200 System Installation Manual

Hide thumbs Also See for Tmedia TMG3200:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Installation Manual
Enlarged version
Tmedia
System Installation Guide for
TMG3200
9010-00179-1A, Issue 2.2

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Tmedia TMG3200 and is the answer not in the manual?

Questions and answers

Related Manuals for TelcoBridges Tmedia TMG3200

Summary of Contents for TelcoBridges Tmedia TMG3200

  • Page 1 Tmedia System Installation Guide for TMG3200 9010-00179-1A, Issue 2.2...
  • Page 2 1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB- Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution, TB-N+1-3 Solution, TB-StreamServer, TB-Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of TelcoBridges Inc. All rights reserved 2009. All other trademarks are property of their owners. This information is subject to change without notice.

  • Page 3: About This Guide

    Preface About this Guide This guide describes the installation and setup of the Tmedia TMG3200 telecom platform and its connections to voice, and IP networks. Conventions Terminology Description Tmedia Management This is the interface used to configure and manage the TMG3200.
  • Page 4 Tmedia System Installation Guide for TMG3200...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Chapter 1 Introduction ........................1 Installation Overview ......................2 Installation Prerequisites ..................... 3 Preventing Electrostatic Discharge Damage............... 3 Recommended Reading ..................... 4 Chapter 2 Equipment Connections ....................5 Package Contents ....................... 6 2.1.1 TMG3200 Package Contents ....................6 Rack mounting the TMG3200 .....................
  • Page 6 Tmedia System Installation Guide for TMG3200 Chapter 5 Troubleshooting Tools....................31 Connecting to the Serial Port of the TMG3200 ..............32 Configuring the Terminal Emulator Application ..............34 Reporting a Problem ......................35 Setup Information ......................35 Tbdebug Dump Files (Mandatory)..................35 Application Logs ........................

  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an introduction to the installation and setup of a Tmedia system using the TMG3200. The following topics are covered: • Installation overview • Installation prerequisites • Other recommended reading...

  • Page 8: Installation Overview

    Tmedia System Installation Guide for TMG3200 Installation Overview The installation and setup of a TMG3200 unit, as shown in figure 1.1 on page 2, is described by a series of chapters dealing with installation tasks in the following order: • Rack mounting the TMG3200 •...

  • Page 9: Installation Prerequisites

    Attention Always follow ESD prevention procedures when removing and replacing modules: • Ensure that the TelcoBridges TMG3200 is electrically connected to earth ground. • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the TMG3200 or the grounded equipment rack in order to channel away all ESD voltage safely to ground.

  • Page 10: Recommended Reading

    Tmedia System Installation Guide for TMG3200 Recommended Reading This document assumes that you are well versed in the installation of the TelcoBridges TMG3200 and have been trained to work with the equipment. If you have any technical questions, please contact TelcoBridges technical support or send an E-mail to support@telcobridges.com.

  • Page 11: Chapter 2 Equipment Connections

    Chapter 2 Equipment Connections This chapter provides the connection procedures for the TMG3200 as follows: • Rack mounting the TMG3200 • Connecting to the Tmedia management interface • Connecting to a PSTN Network • Connecting to an IP network • Connecting Power •...

  • Page 12: Package Contents

    Tmedia System Installation Guide for TMG3200 Package Contents You will have received one TMG3200. The TMG3200 is the telecom platform on which you will run your telecom applications. 2.1.1 TMG3200 Package Contents In the TMG3200 box, you will find: • One TMG3200 •...

  • Page 13: Rack Mounting The Tmg3200

    Equipment Connections Rack mounting the TMG3200 The TMG3200 is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. 2.2.1 Prerequisites To rack mount the TMG3200, you will need: • One 19” customer provided equipment racks. The rack must be solidly anchored to the floor with appropriate support at the top of the racks.

  • Page 14: Mounting The Tmg3200

    Tmedia System Installation Guide for TMG3200 2.2.3 Mounting the TMG3200 The TMG3200 is mounted on the 19” equipment rack using the angle brackets and screws provided in the box. To mount the hardware, proceed as follows: To mount the TMG3200 proceed as follows: Using two metal screws, attach one angle bracket to the front, left-hand side of the TMG3200 when viewed from the front, as shown in figure 2.1 on page 8.

  • Page 15: Connecting To The Tmedia Management Interface

    Equipment Connections Connecting to the Tmedia Management Interface The Tmedia Management Interface enables administrators to perform management tasks on the TMG3200. 2.3.1 Prerequisites To communicate with the Tmedia Management Interface for a TMG3200, the following is needed: • One CAT5 Ethernet cable with RJ45 male-male terminations. 2.3.2 Interconnections The TMG3200 provides a Tmedia Management Interface, using one Gigabit Ethernet network link, as...

  • Page 16: Connecting To The Voip Network

    Tmedia System Installation Guide for TMG3200 Connecting to the VoIP Network The TMG3200 features dual 100 Mbps/1000 Mbps ports for connection to different VoIP networks. Should one of the IP networks fail, the TMG3200 will continue to handle VoIP traffic using the alternate network.

  • Page 17: Interconnections

    Equipment Connections 2.4.2 Interconnections The TMG3200 is connected to the VoIP network by one or optionally two Ethernet GigE network links, as shown in figure 2.3 on page 11. To connect the TMG3200 to the VoIP network: Connect a CAT5 Ethernet cable to VoIP1 at the rear of the TMG3200. Connect the other end of the same CAT5 cable to the Gigabit Ethernet switch.

  • Page 18: Connecting To The Pstn

    Tmedia System Installation Guide for TMG3200 Connecting to the PSTN The TMG3200 features a variety of interfaces to the PSTN network. Each TMG3200 that makes connection with the PSTN will feature a PSTN interface. 2.5.1 Prerequisites To connect the TMG3200 to the PSTN network, you must comply with one of the following: •...

  • Page 19: Rj48 Type Interface (T1/E1/J1)

    Equipment Connections 2.5.2 RJ48 Type Interface (T1/E1/J1) A TMG3200 with 16 RJ48 type ports enables the connection to T1/E1/J1 lines. The termination impedance is set at 100 ohms for T1 lines and 120 ohms for E1 lines. It is possible to connect an external balun in order to convert to 75 ohms.
  • Page 20 Tmedia System Installation Guide for TMG3200 RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable RX/Ring/- RX/Ring/- RX/Tip/+...

  • Page 21: Scsi Interface (T1/E1/J1)

    Equipment Connections 2.5.3 SCSI Interface (T1/E1/J1) A TMG3200 with 4 SCSI connectors enables the connection to T1/E1/J1 lines. The termination impedance is set at 120 ohms. It is possible to connect an external balun in order to convert to 75 ohms. See figure 2.6 on page 16 Note All ports may not be active.
  • Page 22 Tmedia System Installation Guide for TMG3200 TMG3200 with SCSI connectors 49-64 VoIP 17-32 33-48 1-16 SCSI patch panel 1 rear 17-32 1-16 SCSI patch panel 2 rear 17-32 1-16 SCSI patch panel front Figure 2.6 SCSI Interface to the PSTN...

  • Page 23: Dual Bnc Interface (Ds3)

    Equipment Connections 2.5.4 Dual BNC Interface (DS3) A TMG3200 with 3 sets of BNC connectors enables the connection to DS3 lines. See figure 2.7 on page 17 Note All ports may not be active. DS3 ports are activated by software license; the number of active ports depends on the licenses purchased.

  • Page 24: Optical Interface (Oc3/Stm-1)

    Tmedia System Installation Guide for TMG3200 2.5.5 Optical Interface (OC3/STM-1) A TMG3200, with one main and one backup OC3 or STM-1 port enables connection to OC3/STM-1 lines. See figure 2.8 on page 18. Refer to table 2.2 on page 18 for a listing of optical interfaces. The default OC3/STM-1 connection is SMF, intermediate reach, (SFP-OC3-IR1) 1310 nm with LC type connectors.

  • Page 25: Powering Up

    Equipment Connections Powering Up The TMG3200 is furnished with one or optionally two AC or DC power connections. Only once all other equipment installation work has been completed should the TMG3200 be powered up. 2.6.1 Prerequisites To power the TMG3200, you will need: •...
  • Page 26 Tmedia System Installation Guide for TMG3200 TMG3200 Power Power switch socket VoIP To power Power Power TMG3202 socket switch VoIP To power Audible alarm To power button Figure 2.9 AC Power Connection...

  • Page 27: Connecting To Dc Power

    Equipment Connections 2.6.3 Connecting to DC Power The TMG3200 DC models are furnished with one or optionally two DC power connection ports. In addition, each DC powered TMG3202 is supplied with a pair of DC power cables. The connection of DC power is described for: •...
  • Page 28 Tmedia System Installation Guide for TMG3200 To connect the TMG3202 to DC power: Connect the DC cable supplied with the TMG3202, as shown in figure 2.11 on page 22, to the DC outlet at the rear of the TMG3202. Connect the red lead of the DC power cable to the positive terminal of the DC power source, as shown in figure 2.11 on page 22.

  • Page 29: Verifying The Led Status Indications

    Equipment Connections 2.6.4 Verifying the LED Status Indications When the TMG3200 has been powered, verify the front panel of the unit to determine that all indications are normal. Once the TMG3200 has run successfully through its system boot procedures, the following will be displayed in an alternating fashion as described in table 2.3 on page 23: Table 2.3 TMG3200 Displays...

  • Page 30: Powering Down

    Tmedia System Installation Guide for TMG3200 Powering Down Powering down the TMG3200 requires that the Linux embedded host be shut down. In order to do this, you must connect to the management interface using SSH, and enter: shutdown -h now DO NOT TURN OFF the power to the TMG3200 using the power switch located at the rear, unless the Linux host has been...

  • Page 31: Initial System Configuration

    Configuring the Toolpack System Using the Web Portal • Changing TMG3200 Host IP Address • Changing VoIP IP Interface Addresses • Changing passwords For information about Tblinux, a TelcoBridges™ Linux distribution running on the embedded host of the TMG3200, refer to the Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Tblinux...

  • Page 32: Configuring The Tmg3200

    Tmedia System Installation Guide for TMG3200 Configuring the TMG3200 The TMG3200 comes with the Toolpack and Media Gateway applications pre-installed. In order to make changes to system configuration, you must connect the front port (labelled Ethernet) of the TMG3200 to a terminal. The IP address of the TMG3200 is assigned automatically through DHCP, however, default configurations can be changed manually.

  • Page 33: Setting The Time Zone

    To change the default configuration of the Toolpack system using the Web Portal, follow the steps described in the Web Portal System Configuration Tutorial Guide. This document can be obtained from TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Web_Portal_Tutorial_Guide_Versions The default login information for the Web Portal application is: •...

  • Page 34: Changing The Tmg3200 Host Ip

    Changing VoIP Interface Addresses The default address of the VoIP interfaces of the TMG3200 can be modified. To learn how this is done, refer to the Toolpack Web Portal tutorial guide on the Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Web_Portal_Tutorial_Guide_Versions Changing Passwords Once logged in to the TMG3200, type “passwd”, in order to change the password being used.

  • Page 35: Chapter 4 System Upgrades

    Chapter 4 System Upgrades For information concerning system upgrades on a Telcobridges TMG3200, refer to the Toolpack Install Guide for TMG3200. This document can be found on the Telcobridges web site: http://docs.telcobridges.com/mediawiki/index.php/Upgrading_Toolpack' Installing a New License In order to install a new license on a Tmedia system, follow the steps described on the following internet page: http://docs.telcobridges.com/mediawiki/index.php/Add/Change_licenses...
  • Page 36 Tmedia System Installation Guide for TMG3200...

  • Page 37: Chapter 5 Troubleshooting Tools

    Chapter 5 Troubleshooting Tools This chapter provides guidance in what actions to take when encountering system problems prior to contacting TelcoBridges Customer Support. The following topics are covered: • Connecting to the serial port of the TMG3200 • Configuring the terminal emulator application •...

  • Page 38: Connecting To The Serial Port Of The Tmg3200

    Tmedia System Installation Guide for TMG3200 Connecting to the Serial Port of the TMG3200 To view debug output data for a TMG3200, you must first physically connect your computer port to the serial port of the TMG3200. To connect to the serial port of a TMG3200: Connect a CAT5 RJ-45 (male-male) cable (supplied with unit) between the com port of your computer and the serial port of the TMG3200 as shown in figure 5.1 on page 32.
  • Page 39 Troubleshooting Tools DB 9 RJ 45 Figure 5.3 Console pinout...

  • Page 40: Configuring The Terminal Emulator Application

    Tmedia System Installation Guide for TMG3200 Configuring the Terminal Emulator Application Before communicating with the Tmedia Management Interface, you must first configure a terminal emulator or console application to communicate with the TMG3200 in order to configure initial settings. Available terminal emulation software includes: •...

  • Page 41: Reporting A Problem

    Troubleshooting Tools Reporting a Problem TelcoBridges has developed extensive tools to gather information about a Tmedia system to solve problems quickly. Users MUST gather all related logs before reporting a problem to TelcoBridges Support via Email or MSN. Various logging methods are described in the following sections.

  • Page 42: Backdoor Tools

    5.7.1 tbx_cli_tools_remote The tbx_cli_tools_remote tool can be used to get the text-based GUI control of TB applications like Toolpack_Engine, Toolpack_sys_manager, tbstreamserver, and others which are run in background. For further information about tbx_cli_tools, refer to Telcobridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Application:tbx_cli_tools_remote...

  • Page 43: Line/Trunk Status (Tbshowls)

    Troubleshooting Tools 5.7.2 Line/Trunk Status (Tbshowls) tbshowls (/tb/bin/release/[OS version]/) tbshowls can be used to show trunk alarm and performance counters. The tool will check the trunk status periodically to show the most updated trunk status. Users can use the up/down/left/right arrow keys to show the performance data on different trunks.

  • Page 44: Tbstreamlisten

    The conversion tool, streamserver_pkt_to_wav can be found at the following location: /tb/bin/release/[OS version]. 5.7.7 tbsigtrace Signaling Traces The tbsigtrace program is a tool used to capture SS7, ISDN, and SIP signaling. Note This application can be started with Toolpack. For further information, refer to the TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Debug_Application:Tbsigtrace...

Table of Contents