G-Technology G-RAID Instructions Manual

G-Technology G-RAID Instructions Manual

Professional high-performance dual-drive storage system
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Professional High-Performance Dual-Drive Storage System

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Summary of Contents for G-Technology G-RAID

  • Page 1 Welcome to G- Professional High-Performance Dual-Drive Storage System...
  • Page 2: Table Of Contents

    Table Table of Contents Welcome to G-RAID Table of Contents Safety & General Use Safety Precautions .........4 Backup Your Data .........5 About Your G-RAID Introduction ..........7 What’s in the Box .........8 System Requirements ......9 Overview of the Drive ......9 Using Your Drive on Mac Easy Installation for Mac ......11 Optimize Performance ......11 Disconnect the Drive ......12...
  • Page 3: Safety & General Use

    Safety & General Use Safety Precautions ....p.4 • Backup Your Data ....p.5 •...
  • Page 4: Safety Precautions

    health Safety & General Use Safety Precautions G-RAID drive’s warranty may be void as a result of the failure to respect the precautions listed here. If you detect a problem with your drive, please contact our Technical Support department. If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.
  • Page 5: Backup Your Data

    backup Safety & General Use Backup Your Data The disk drive contained in your G- RAID device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Under no circumstances will G-Tech be held liable for the recovery or restoration of lost data. Any loss, corruption or destruction of data while using a G-Tech drive is the sole responsibility of the user.
  • Page 6: About Your G-Raid

    About Your G-RAID Introduction ......p.7 • What’s in the Box ....p.8 • System Requirements ... p.9 • Overview of the Drive .... p.9 •...
  • Page 7: Introduction

    intro About Your G-RAID Introduction Thank you for purchasing the G-RAID™ from G-Tech. G-RAID hard drives are a high speed, low-cost RAID which makes the ideal storage solutions for content creation professionals. With its unique industrial design and all aluminum housing, G-RAID is the de facto standard for post-production facilities worldwide.
  • Page 8: What's In The Box

    • FireWire 800 cable (9 Pin to 9 Pin) • FireWire 800 to 400 cable (9 Pin to 6 Pin) • USB 2.0 cable • External DC Power Supply • Product CD If any items are missing, please contact G-Tech at support@g-technology.com or call (888) 426-5214.
  • Page 9: System Requirements

    overview About Your G-RAID System Requirements G-RAID supports the folllowing Operating Systems. The drive is set up at the factory for use with Mac OS X systems, and formatted as ‘HFS+ with Journaling’. • Mac OS 10.5 or higher • Windows XP, Vista or Windows 7 NOTE: G-RAID models greater than 2TB are not supported by Windows XP or older 32-bit operating systems.
  • Page 10: Using Your Drive On Mac

    Using Your Drive on Mac Easy Installation for Mac ..p.11 • Optimize Performance ..p.11 • Disconnect the Drive ..p.12 •...
  • Page 11: Easy Installation For Mac

    install Using Your Drive on Mac Easy Installation for Mac G-RAID attaches to your computer via a USB 2.0, high speed eSATA, or one of two FireWire 800 ports. FireWire 400 connectivity is handled by a 9 to 6 pin cable (included).
  • Page 12: Disconnect The Drive

    disconnect Using Your Drive on Mac Disconnect the Drive A great feature of G-RAID is its ability to connect and disconnect while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’ the drive from your computer. 1.
  • Page 13: Maintenance For Your Drive

    Maintenance for Your Drive Initialize Drive for Mac ..p.14 • Restore the Drive Icon ..p.17 • Reformat with Partitions ..p.19 •...
  • Page 14: Initialize Drive For Mac

    invitialize Maintenance for Your Drive Initialize Drive for Mac G-RAID was factory-formatted for use or ‘initialized’ for Mac OS X. You can reinitialize if you would like to quickly erase the contents of the drive. Here are the steps. 1. First, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility.
  • Page 15 format Maintenance for Your Drive 4. Choose the Format option that you prefer. • Mac OS Extended (Journaled): Use this format if you intend to use the drive for Time Machine or to create a separate bootable installation of OS X. •...
  • Page 16 Maintenance for Your Drive WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE. 6. Click on the Erase button to continue. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting. 7.
  • Page 17: Restore The Drive Icon

    1. To get the G-Tech icon package, go to www.g-technology.com/support navigate to your product. There will be a link to download the icons. 2. Once downloaded, it should automatically open the G-Tech Icons folder as shown below.
  • Page 18 Maintenance for Your Drive 4. Select the default G-RAID drive icon on your desktop and press Command+I. This opens its Get Info window. (below left) 5. Select the default icon in the Get Info window. (below left) 6. Press Command+V to paste the custom G-RAID icon into the Get Info window. (below right) The icon for your G-RAID has been restored and you can close the Get Info window.
  • Page 19: Reformat With Partitions

    multiple Maintenance for Your Drive Reformat with Partitions ‘Partitioning’ a hard drive is the process of dividing a hard drive into separate, discrete sections called ‘volumes’. Each volume works like a separate disk. You can create up to 16 different partitions on a hard drive in OS X and each partition can be a different size and format.
  • Page 20 Maintenance for Your Drive 2. Select the FireWire or USB icon – not the G-Tech drive icon – by clicking it in the left-side column. 3. Click on the Partition button in the main window. 4. Select the number of partitions you would like from the Volume Scheme menu. Below, we have selected ‘2 Partitions’...
  • Page 21 Maintenance for Your Drive 5. Click on the first partition in the Volume Scheme area. Your partition will be high- lighted by a blue bounding box. • In the Name field, type a name for the partition. • From the Format menu, choose your desired disk format. If you will use your drive primarily on Mac OSX, it is recommended to use Mac OS Extended or Mac OS Extended (Journaled).
  • Page 22 Maintenance for Your Drive 8. Click on the Partition button to continue. A progress bar in the lower right corner of the window will show you the progress of the disk’s reformatting. 9. When partitioning is complete, the multiple partitions will be displayed in the left-hand panel of Disk Utility.
  • Page 23: Using Your Drive On Windows

    Using Your Drive on Windows Windows Use ..... p.24 • Cross Platform Use ..... p.25 •...
  • Page 24: Windows Use

    Windows XP, Vista and Windows 7 systems. For helpful information on configuring and using your drive with Windows, please visit www.g-technology.com/windows NOTE: G-RAID models greater than 2TB are not supported by Windows XP or older 32-bit operating systems. These OS’s limit maximum volume size to 2.2TB.
  • Page 25: Cross Platform Use

    crossplat Using Your Drive on Windows Cross Platform Use You can set up G-RAID for use on both Windows and Mac system by formatting the drive as ‘FAT32’. To do this, use the Disk Utility application and format the drive to MS-DOS (FAT), also known as FAT32. 1.
  • Page 26 Using Your Drive on Windows 4. Select MS-DOS File System from the Format pop-up menu. This will format to FAT32. NOTE: You may need to rename the drive because FAT32 does not support more than 11 letters in the drive name. WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
  • Page 27 Using Your Drive on Windows 5. Click the Erase button. A progress bar in the lower right corner of the window will show the progress of the disk’s reformatting. Your drive will be formatted to its full capacity as FAT32. 6.
  • Page 28: Support & Warranty

    Support & Warranty Technical Support ....p.29 • Limited Warranty ....p.30 • Copyright ......p.32 •...
  • Page 29: Technical Support

    If you encounter any difficulties while installing or using G-RAID, please contact G-Tech Technical Support in one of the following ways: Telephone: (888) 426-5214 Fax: (408) 717-9007 E-mail: support@g-technology.com Internet: www.g-technology.com/support Helpful information for support When contacting Technical Support, it’s best to be in front of your computer and have the following information available: •...
  • Page 30: Limited Warranty

    To determine the warranty specifically for your product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Hitachi GST to the authorized distributor.
  • Page 31 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology by Hitachi at http://www.g-technology.com/ support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.
  • Page 32: Copyright

    For G-Technology by Hitachi products less than 1TB: “One gigabyte (GB) is equal to one bil- lion bytes when referring to hard drive capacity. Accessible capacity will vary depending on the operating environment and formatting.

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