G-Technology G-RAID Product Manual

G-Technology G-RAID Product Manual

Professional high-performance dual-drive storage system with thunderbolt interface
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PRODUCT MANUAL
with Thunderbolt™
Professional High-Performance Dual-Drive Storage System
with Thunderbolt Interface
g-technology.com

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Summary of Contents for G-Technology G-RAID

  • Page 1 PRODUCT MANUAL with Thunderbolt™ Professional High-Performance Dual-Drive Storage System with Thunderbolt Interface g-technology.com...
  • Page 2: Table Of Contents

    About Your Drive Introduction .............. 7 What’s in the Box ............ 8 System Requirements ..........8 Overview of the Drive ........... 9 Using G-RAID with Thunderbolt Easy Installation .............11 Disconnect the Drive ...........12 Maintenance for Your Drive Restore the Drive Icon .........14 Support &...
  • Page 3: Safety & General Use

    Safety & General Use • Safety Precautions .......... p.4 • Backup Your Data ..........p.5...
  • Page 4: Safety Precautions

    Safety & General Use with Thunderbolt™ Safety Precautions G-RAID® with Thunderbolt™ drive’s warranty may be void as a result of the failure to respect the Technical precautions listed here. If you detect a problem with your drive, please contact our...
  • Page 5: Backup Your Data

    Thunderbolt™ Backup Your Data The disk drive contained in your G- RAID with Thunderbolt (G-RAID TB) device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Under no circumstances will G-Technology® be held liable for the recovery or restoration of lost data.
  • Page 6: About Your Drive

    About Your Drive • Introduction ............ p.7 • What’s in the Box ......... p.8 • System Requirements ........ p.8 • Overview of the Drive ......p.9...
  • Page 7: Introduction

    About Your Drive with Thunderbolt™ Introduction Thank you for purchasing the G-RAID with Thunderbolt (G-RAID TB) from G- Technology. Since 2004, G-RAID has been the go-to storage for content creation profes- sionals around the globe, and now G-RAID TB redefines high-performance storage for content creation.
  • Page 8: What's In The Box

    The following items are included in the box: • G-RAID with Thunderbolt drive • (1) Thunderbolt cable • External AC Power Supply • Quick Start Guide If any items are missing, please contact G-Technology at support@g-technology.com or call (888) 426-5214. System Requirements • Apple ®...
  • Page 9: Overview Of The Drive

    Thunderbolt interface. The images below highlight some of the features of your G-RAID TB. There is a Power & Activity LED on the front of the unit that will glow when the unit is powered on, and will flash brighter as data is transferred to or from the hard drives.
  • Page 10 Using G-RAID TB • Easy Installation ......... p.11 • Disconnect the Drive ......p.12...
  • Page 11: Easy Installation

    Using Your Drive with Thunderbolt™ Easy Installation G-RAID TB attaches to your Mac with a Thunderbolt cable. Simply plug one end into the Thunderbolt connector on your Mac, and the other end into either port on the rear of G-RAID TB.
  • Page 12: Disconnect The Drive

    Thunderbolt™ Disconnect the Drive A great feature of Thunderbolt technology and G-RAID TB is the ability to connect and dis- connect the drive while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’ the drive from your computer.
  • Page 13: Maintenance For Your Drive

    Maintenance for Your Drive • Restore the Drive Icon ....... p.14...
  • Page 14: Restore The Drive Icon

    NOTE: This process is not required for the operation of the G-RAID TB. However, it will make your drive’s appearance on the computer desktop look nicer and more accurate.
  • Page 15 6. Press Command+V to paste the custom G-RAID TB icon into the Get Info window. (below right) The icon for your G-RAID TB has been restored and you can close the Get Info window. Your drive is now ready for use!
  • Page 16: Support & Warranty

    Support & Warranty • Technical Support ........p.17 • Limited Warranty ........p.18 • Copyright ............ p.20...
  • Page 17: Technical Support

    Thunderbolt™ Technical Support Thank you for purchasing G-RAID TB. If you have any comments or questions about this manual or the product, please let us know! G-Technology appreciates and values its customers, striving to give you the finest service and support.
  • Page 18: Limited Warranty

    To determine the warran- ty specifically for your product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from HGST to the authorized distributor.
  • Page 19 To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center.
  • Page 20: Copyright

    Thunderbolt™ CAPACITY DEFINITION AND DISCLAIMER For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s oper- ating system, and other factors”...

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