Gigaset S650 H Pro User Manual page 64

Service (Customer Care)
The other party cannot hear you.
•
The handset is "muted".
Some of the network services do not work as specified.
•
Features are not enabled.
The caller's number is not displayed.
•
Calling Line Identification (CLI) is not enabled for the caller.
network provider to enable Calling Line Identification (CLI).
•
Calling Line Identification Presentation (CLIP) is not supported or enabled by the network
provider. Ask the network provider to enable Caller Line Identification Presentation (CLIP).
•
The telephone is connected via a PABX or a router with an integrated PABX (gateway) that
does not transmit all information.
¤
Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the
device restarts.
¤
Check the settings on the PABX and activate phone number display, if necessary. To do
this, search for terms such as CLIP, calling line identification, telephone number
identification, caller ID, ... in the system user guide or ask the system manufacturer.
You hear an error tone when keying in (descending tone sequence).
•
Action has failed/invalid input.
guide if necessary.
You cannot listen to messages on the network mailbox.
•
Your PABX is set to pulse dialling.
No time is specified for a message in the call list.
•
Date/time are not set.
Registration or connection problems with a Bluetooth headset.
¤
Reset the Bluetooth headset (see headset user guide).
¤
Delete the registration data on the handset by de-registering the device (
¤
Repeat the registration procedure (
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Activate the microphone again (
Contact the network provider for details.
Repeat the process. Read the display and refer to the user
Set your PABX to tone dialling.
Set the date/time.
p. 44).
p. 18)
The caller should ask the
p. 43).