Sharp ER-A242 Instruction Manual

Sharp cash register user manual
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ELECTRONIC CASH REGISTER
MODEL
ER-A242
INSTRUCTION MANUAL

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  Summary of Contents for Sharp ER-A242

  • Page 1 ELECTRONIC CASH REGISTER MODEL ER-A242 INSTRUCTION MANUAL...
  • Page 2 WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: Introduction

    INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A242. Please read this manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.
  • Page 4: Table Of Contents

    CONTENTS INTRODUCTION ...1 IMPORTANT ...1 CONTENTS...2 PARTS AND THEIR FUNCTIONS...4 1 External View ...4 2 Printer ...4 3 Mode Switch and Mode Keys ...5 4 Keyboard ...5 5 Displays ...6 6 Drawer Lock Key ...6 GETTING STARTED...7 FOR THE OPERATOR OVERVIEW OF FLOW OF DAILY SALES ENTRIES ...11 BASIC SALES ENTRY ...12 1 Basic Sales Entry Example ...12...
  • Page 5 BASIC FUNCTION PROGRAMMING (For Quick Start) ...27 1 Date and Time Programming ...27 2 Tax Programming for Automatic Tax Calculation Function ...28 Tax programming using a tax rate ...28 The tax table (applicable to the add-on tax) ...29 Quantity for doughnut tax exempt (for Canadian tax system) ...31 AUXILIARY FUNCTION PROGRAMMING ...32 1 Department Programming ...32 2 PLU (Price Look-Up) and Subdepartment Programming ...33...
  • Page 6: Parts And Their Functions

    PARTS AND THEIR FUNCTIONS External View Front view Operator display Printer cover Receipt paper Drawer Drawer lock Printer The printer is one station type thermal printer, therefore it does not require any type of ink ribbon or cartridge. Lift the rear of the printer cover to remove. To re-install, hook the pawls on the cabinet and close.
  • Page 7: Mode Switch And Mode Keys

    Mode Switch and Mode Keys The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position. VOID Manager key (MA) Operator key (OP)
  • Page 8: Displays

    Displays Operator display PLU/SUB DEPT REPEAT RCPT SHIFT NUMBER Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-” appears before the amount. Number of repeats for repetitive registrations: The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have registered ten times, the display will show “0.”(2 Receipt function status: The indicator “_”...
  • Page 9: Getting Started

    Please follow the procedure shown below. The batteries are not installed and the power is OFF. Installing the cash register Find a stable surface where the cash register is not subject to water sources or direct sunlight near an AC outlet.
  • Page 10: Installing A Paper Roll

    Insert three new “AA” batteries as illustrated at the right. When the batteries are properly installed “ Close the battery compartment cover. Be sure to observe precautions shown on page 1 when handling batteries. Installing a paper roll Precaution: The paper cutter is mounted on the printer cover. Take caution when removing and installing the cover.
  • Page 11 Programming date, time and tax The cash register provides text languages of English, French and Spanish. It is preset to English. If you want to change the language, you must change it before programming. Refer to “Language selection”...
  • Page 12: Programming Other Necessary Items

    Programming other necessary items While the cash register is pre-programmed so it can be used with minimal setup, it does provide you with optional functions. Before you start programming, please read through the sales operations section to understand optional functions. The main optional functions are listed below.
  • Page 13: For The Operator

    FOR THE OPERATOR OVERVIEW OF FLOW OF DAILY SALES ENTRIES Things to do before you start sales entries: • Make sure the power cord is securely inserted into the AC outlet. • Turn the mode switch to OP X/Z position, and check if time is correctly set. •...
  • Page 14: Basic Sales Entry

    Enter your clerk code. (For example, clerk code is 1. Press the this order.) The clerk code 1 is automatically selected just after initialization of the cash register. Item entries Enter the price for the first department item. (For example, for 15.00, enter appropriate department key.)
  • Page 15: Error Warning

    Clerk assignment Prior to any item entries, clerks must enter their clerk codes into the register. However, the code entry may not be necessary when the same clerk handles the next transaction. ■ Sign-on (in REG, MGR, VOID mode) To display the signed-on clerk code Clerk code 1 to 25 Receipt ON/OFF function When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper...
  • Page 16: Item Entries

    • When using the department code entry key Enter a department(dept.) code and press the the dept. code is programmed to preset price entry style and a unit price is preset, your cash register will finish its registration operation. When using a programmed unit price Dept.
  • Page 17: Repeat Entries

    Key operation example Department entry PLU entry Subdepartment entry Repeat entries You can use this function for entering a sale of two or more of the same items. Repeat pressing a department key, key or key as shown on key operation example. Key operation example Department entry PLU entry...
  • Page 18: Split Pricing Entries

    Key operation example Department entry PLU entry Subdepartment entry Split pricing entries This function is practical when the customer wants to purchase items normally sold in bulk. To realize this function, you must change the programmed setting. Refer to “Various Function Selection Programming 1”...
  • Page 19: Single Item Cash Sale (Sics) Entry

    Single item cash sale (SICS) entry • This function is useful when a sale is for only one item and is for cash. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments. •...
  • Page 20: Cash Or Check Sale That Does Not Require Tender Entry

    Check tendering Key operation example Cash or check sale that does not require entry Enter items and press the display the total sale amount. Key operation example Charge (credit) sale Enter items and press the charge key ( Key operation example Mixed-tender sale You can perform mixed-tendering of check and cash, cash and charge, and check and charge.
  • Page 21: Tax Calculation

    Tax Calculation Automatic tax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.
  • Page 22: Tax Status Shift

    Tax status shift The machine allows you to shift the programmed tax status of each department or the PLU key by pressing the and/or keys before those keys. After each entry is completed, the programmed tax status of each key is resumed. Example: Selling the following items for cash with their programmed tax status reversed •...
  • Page 23: Optional Features

    OPTIONAL FEATURES Auxiliary Entries Discount and premium entries using the percent key The percent key is used to apply a manually entered or preset discount or premium percent rate to individual items or to a merchandise subtotal. In the default setting, you can manually enter a discount percent rate to both individual items and merchandise subtotal.
  • Page 24: Refund Entries

    You can enter a non-add code number such as a customer’s code number and credit card number, a maximum of 16 digits, at any point during the entry of a sale. The cash register will print it at once. To enter a non-add code number, enter the number and press the key if necessary.
  • Page 25: Auxiliary Payment Treatment

    Key operation example 1230 Auxiliary Payment Treatment Currency conversion The register allows payment entries in a foreign currency (only cash payment is available). Pressing the creates a subtotal in the foreign currency. When using a programmed currency conversion rate, press the tendered amount in foreign currency if not exact amount payment, and press the When making a manual entry of currency conversion rate, after item entries, enter the conversion rate (0.0000 to 9999.9999;...
  • Page 26: Received-On Account And Paid-Out Entries

    Received-on Account and Paid-out Entries When you receive on account from a customer or when you pay an amount to a vendor, it is a good idea to use key or the key respectively. For the received-on-account (RA) entry, enter the amount, and press the For the paid-out (PO) entry, enter the amount and press the Cash tendering only available for RA and PO operation.
  • Page 27: Correction

    CORRECTION Correction of the Last Entry (direct void) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( ) or refund, you can void this entry by pressing the Key operation example Correction of the Next-to-last or Earlier Entry (indirect void) You can void any incorrect department entry, PLU/subdepartment entry or item refund entry made during a transaction if you find it before finalizing the transaction (e.g.
  • Page 28: Subtotal Void

    Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered. Key operation example Subtotal void Correction of Incorrect Entries not Handled by the Direct or Indirect Void Function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot...
  • Page 29: For The Manager

    FOR THE MANAGER PRIOR TO PROGRAMMING Before starting sales entries, you must first program necessary items so that the cash register suits your sales manner. In this manual, there are three sections, BASIC FUNCTION PROGRAMMING where required items must be programmed, AUXILIARY FUNCTION PROGRAMMING where you can program for more convenient use of keys on the keyboard, and ADVANCED FUNCTION PROGRAMMING where various optional programming features are provided.
  • Page 30: Tax Programming For Automatic Tax Calculation Function

    Before you can proceed with registration of sales, you must first program the tax that is levied in accordance with the law of your state. The cash register comes with the ability to program four different tax rates. In most states, you will only need to program Tax 1.
  • Page 31: The Tax Table (Applicable To The Add-On Tax)

    The tax table (applicable to the add-on tax) If you are in an area that uses a tax table for tax calculation, you can program the cash register accordingly. Tax table programming can be performed for Tax 1 through Tax 4.
  • Page 32 max. three digits To delete a tax table, use the following sequence: The first figure to be entered depends upon whether the difference between a minimum *1 First figure: (1 or 0) breakpoint to be entered and the preceding minimum breakpoint is not less than $1.00 or more than 99¢.
  • Page 33: Quantity For Doughnut Tax Exempt (For Canadian Tax System)

    • If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following manner. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount.
  • Page 34: Auxiliary Function Programming

    AUXILIARY FUNCTION PROGRAMMING Department Programming Merchandise can be classified into a maximum of 99 departments. Items sold with use of the department keys can later be printed on a report that shows the quantities sold and sales amounts classified by department. The data is useful for making purchasing decisions and other store operations.
  • Page 35: Plu (Price Look-Up) And Subdepartment Programming

    1200 PLU/subdepartment settings are possible. Each one belongs to a department and acquires the department’s parameters (tax status, SICS and sign). The cash register is preprogrammed so all 1200 codes are assigned as PLUs associated with department 1 and preset unit price “0”.
  • Page 36 Unit price and associated department assignment PLU code *1: To assign departments 17 through 32, press the department shift key at this point. When the associated department is department 33-99: PLU code *2: 1 through 1200 (Depending on the EJ memory size setting, up to 200) *3: For a subdepartment, set the limit amount of unit price entry.
  • Page 37: Miscellaneous Key Programming

    Miscellaneous Key Programming The cash register provides miscellaneous keys such as . While the cash register is pre-programmed so you can use these keys, you must set a currency conversion rate to use key. You can also program these keys for more convenient use. Please refer to the data below for programming these keys.
  • Page 38: Amount For

    Amount for Discount amount (max. six digits) Key operation example Percent rate limitation for • Percent entries that exceed the upper limit may be overridden in the MGR mode. • 10.00% can be entered as for fractional entry. Key operation example Function parameters for To program “0”...
  • Page 39: Function Parameters For

    *: Item: Tax 4 status Tax 3 status Tax 2 status Tax 1 status +/- sign Item % / Item Subtotal % / Subtotal Entry digit limit for discount key When programming for percent keys, always enter 0 for H. Tax status (taxable 1 through 4 / non-taxable) •...
  • Page 40: Entry Digit Limit For And

    Entry digit limit for Entry digit limit • For , enter 0 to 9 (digits), and for and 7 for are set. Entry digit limit is in effect for REG mode operation but can be overridden in the MGR mode. The entry digit limit is represented by the number of allowable digits for maximum entry or total amount.
  • Page 41: Text Programming

    • Double-size characters can be made by entering the character code 253. • All three digits of the character code MUST be entered (even if it starts with zero). To program the word “SHARP” in double-size characters When you press an appropriate number key (job code number) and press the...
  • Page 42 Alphanumeric character code table Code Character Code á â ê î ì í ô ó û ú œ ´´ ú ´´ ó ¨ ´´ Ú ´´ Ó (space) ” & ’ *(DC): Double-size character code : The shaded character cannot be displayed (displayed as space). The character “!!”...
  • Page 43: Function Text

    Department text s 1 P *To program departments 17 through 32, press the department shift key. Key operation example FRUIT (Programming FRUIT for dept.1) PLU text (item label) Key operation example MELON (Programming MELON to PLU1) Function text * Function no.: See “List of function texts” shown on the following page. Dept.
  • Page 44: List Of Function Texts

    Key operation example CARD (Programming CARD for gross charge) List of function texts Function Key or function Net sales total Net taxable 1 subtotal Gross tax 1 total Tax 1 total of refund entries Net tax 1 total Exempt tax 1 Net taxable 2 subtotal Gross tax 2 total Tax 2 total of refund entries...
  • Page 45: Clerk Names

    Clerk names Key operation example DAVID Logo messages The register can print programmed messages on every receipt. On the standard model, the graphic logo is printed on the receipt. If you want to print logo messages, please change the logo message print format. (See page 51 for the programming details.) The options are listed below: * “Header 3-line message”...
  • Page 46: Advanced Programming

    To print the logo message “THANK YOU” using double sized characters and centering on the third line. Key operation example S S S THANK S S S A 6-line logo message is preprogrammed when shipped. Please start entering from the first line when you first program a logo message.
  • Page 47: Electronic Journal (Ej) Programming

    Electronic Journal (EJ) Programming The cash register provides the electronic journal (EJ) function. By default, a maximum of 2000 lines can be stored in memory. If you want to store more journal data, you can expand to a maximum of 3000 lines, although the maximum number of PLUs is decreased to 200 codes because the memory is shared with PLU settings.
  • Page 48 Action when EJ memory area is full • By default, when the memory for EJ becomes nearly full, the cash register shows decimal points at the 8th and 9th positions of the display (EJ memory nearly full message), and the cash register keeps storing new data while erasing the oldest data.
  • Page 49: Various Function Selection Programming 1

    Various Function Selection Programming 1 The cash register provides various detailed functions listed below. • Function selection for miscellaneous keys • Print format • Receipt print format • Function selection for tax • Others For this programming, job code entry style is applied. You can continue programming until you press the key for the programming described in this section.
  • Page 50: Print Format

    Print format Job code: 6 * Item: Printing style Receipt print format Time print on all receipts/journals Date print on all receipts/journals Consecutive no. print on all receipts/journals Allow consecutive no. printing* Always enter 0. Zero skip for PLU report Zero skip for general, clerk and hourly reports Printing style...
  • Page 51: Other Programming

    Other programming Job code: 61 * Item: Always enter 0. Always enter 0. Minus dept. and PLU/subdept. availability Disallow to program minus dept. and PLU/subdept. 0 Fractional treatment Use of Time format Date format Position of decimal point (from right) (TAB) Job code: 62 * Item: Always enter 0.
  • Page 52 • For Canadian tax, from the table below, specify a tax system suitable for your province (if necessary contact your local tax office for correct sales tax information) and for your type of retail business. In the cash register, four kinds of tax can be set and each tax is arranged to match GST or PST as follows:...
  • Page 53: Various Function Selection Programming 2

    • Language selection (English) • Training clerk specification (none) - If you specify a clerk code who is trained for use on this cash register, the cash register will go into training mode when the clerk code is registered for sales entries. The sales operations done by the trained clerk does not affect sales total.
  • Page 54: Rs-232C Interface

    RS-232C interface (1) RS-232C terminal number s 30 @ Default: 1 (2) RS-232C transmission form s 31 @ * Item: Transmission line form (3) RS-232C baud rate s 32 @ * Item: Always enter 0. Baud rate (bps) (4) RS-232C start code and end code s 33 @ *A-C: Start code 000-127 (default: 002) D-F: End code 000-127 (default: 013)
  • Page 55: Thermal Printer Density

    Thermal printer density s 50 @ * 50 is the default setting. To make the print darker, set a larger number, and to make the print lighter, set a smaller number. Key operation example Language selection *Language: 0: English 2: French Key operation example When you change the language, the texts such as clerk names, logo messages and function texts (refer to page 42), which you programmed, will be reset to the default settings.
  • Page 56: Auto Key Programming

    AUTO key programming — Automatic sequence key — If you program frequently performed transactions or report sequences for the transactions and/or reports simply by pressing the Programming for ; entering a PLU 2 item (programmed unit price: 1.50) and a dept. 6 item (unit price: 1.00) Key operation example AUTO setting...
  • Page 57: Sample Printouts

    Sample printouts 1 Programming report 1 Mode Dept. code Dept. text Dept. unit price w/sign Dept. function Minus department Tax status Function no.& its text Tax status Function parametrs (F-H) Discount amt. w/sign Function parametrs (F-H) Percent rate with sign Percent limit Entry digit limit Entry digit limit...
  • Page 58: Training Mode

    2 Programming report 2 3 Auto key programming report TRAINING MODE The training mode is used when the operator or the manager practices register operations. When a clerk in training is selected, the machine automatically enters the training mode. To specify a clerk to be trained, refer to “Training clerk specification for training mode”...
  • Page 59: Reading (X) And Resetting (Z) Of Sales Totals

    READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last reset. You can take this reading any number of times. It does not affect the register’s memory. •...
  • Page 60: Daily Sales Totals

    Daily Sales Totals Full sales report • Sample report *1: When you take X1 report, “X1” is printed. *2: Printed in the Z1 report only. *3: When the Canadian tax system is selected, the following is printed here. Mode title*1 Reset counter Net grand total(GT2-GT3) Grand total of plus...
  • Page 61: Clerk Reports

    Clerk reports Individual clerk report • Sample report Mode title* Report title Clerk code Clerk name Customer counter Full clerk report The printout occurs in the same format as in the sample report of individual clerk, but all clerk’s sales data are printed in the order of clerk code number (from #1 to #25).
  • Page 62: Ej Report Reading And Resetting

    EJ REPORT READING AND RESETTING The cash register provides an electronic journal (EJ) function. This function is intended to record the journal data in a memory instead of journal paper, and print the data as an EJ report. The register records the journal data in REG, PGM, VOID, X1/Z1 and X2/Z2 modes.
  • Page 63: Override Entries

    OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. Turn the mode switch to the MGR position. Make an override entry. On this example, the register has been programmed not to allow discounts entries over $1.00.
  • Page 64: Operator Maintenance

    • Never touch the surface of the print head and print roller. Cautions in handling the recording paper (thermal paper) • Use only the paper specified by SHARP. • Do not unpack the thermal paper until you are ready to use it.
  • Page 65: Replacing The Batteries

    Be sure to observe precautions shown on page 1 when handling batteries. To replace the batteries: Replacing the Paper Roll Be sure to use paper rolls specified by SHARP. The use of any other paper rolls other than those specified could cause paper jamming, resulting in register malfunction.
  • Page 66: Installing The Paper Roll

    Removing the paper roll When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate place.
  • Page 67 Installing the journal paper roll: You can wind the roll paper in OP X/Z, X1/Z1, and X2/Z2 modes even if you programmed so that the printer is used for issuance of receipts. This may be convenient to wind reports. In this case, set the roll paper to the take-up spool.
  • Page 68: Removing A Paper Jam

    Removing a Paper Jam Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch the print head immediately after printing, as the head may still be hot. Remove the printer cover. Lift up the print roller release lever to unlock the print roller arm, and open the print roller arm. Remove the paper jam.
  • Page 69: Before Calling For Service

    Before Calling for Service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service. Fault The display shows symbols that do not make sense.
  • Page 70: Specifications

    SPECIFICATIONS Model: ER-A242 Dimensions: 16.6 (W) x 16.9 (D) x 11.7 (H) in. (421 (W) x 429 (D) x 297 (H) mm) Weight: 28.0 Ib (12.7 kg) Power source: 120V AC ± 10%, 60 Hz Power consumption: Stand-by 7.7 W Operating 30 W (max.)
  • Page 71 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is author- ized to make any representations or warranties on behalf of Sharp.
  • Page 72 SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 1-800-BE-SHARP http://www.sharpusa.com SHARP CORPORATION Printed in China ➀ KS(TINSE2561RCZZ)

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