Sharp ER-A220 Instruction Manual

Sharp ER-A220 Instruction Manual

Electronic cash register
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ELECTRONIC CASH REGISTER
ELEKTRONISCHE REGISTRIERKASSE
CAISSE ENREGISTREUSE ELECTRONIQUE
CAJA REGISTRADORA ELECTRONICA
INSTRUCTION MANUAL
BEDIENUNGSANLEITUNG
Downloaded from:
http://www.usersmanualguide.com/
MODEL
ER-A220
MODELL
MODELE
MODELO
MANUEL D'INSTRUCTIONS
MANUAL DE INSTRUCCIONES

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Summary of Contents for Sharp ER-A220

  • Page 1 ELECTRONIC CASH REGISTER ELEKTRONISCHE REGISTRIERKASSE CAISSE ENREGISTREUSE ELECTRONIQUE CAJA REGISTRADORA ELECTRONICA MODEL ER-A220 MODELL MODELE MODELO INSTRUCTION MANUAL MANUEL D’INSTRUCTIONS BEDIENUNGSANLEITUNG MANUAL DE INSTRUCCIONES Downloaded from: http://www.usersmanualguide.com/...
  • Page 2 CAUTION: The cash register and the remote drawer should be securely fitted to the supporting platforms to avoid instability when the drawers are open. CAUTION: The socket-outlet shall be installed near the equipment and shall be easily accessible. VORSICHT: Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein. ATTENTION: La prise de courant murale devra être installée a proximité...
  • Page 3: Introduction

    INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model ER-A220. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference, it will help you, if you encounter any operational problems.
  • Page 4: Table Of Contents

    CONTENTS INTRODUCTION ............................1 IMPORTANT ..............................1 PRECAUTION..............................1 CONTENTS..............................2 EXTERNAL VIEW ............................4 PRINTER................................4 KEYBOARD ..............................5 KEYS AND SWITCHES ..........................6 1 Mode switch and mode keys .........................6 2 Drawer lock key .............................6 DISPLAYS..............................7 FOR THE MANAGER PROGRAMMING ............................8 1 Setting the date and time ........................8 2 Setting the register number and consecutive number ................9 3 Programming the tax rate ........................9 4 Programming for departments......................10...
  • Page 5 ELECTRONIC JOURNAL..........................35 PROGRAMMING FOR EURO ........................36 OVERRIDE ENTRIES ..........................39 CORRECTION AFTER FINALIZING A TRANSACTION (AFTER GENERATING A RECEIPT)....39 FOR THE OPERATOR PRIOR TO ENTRIES............................40 1 Preparations for entries ........................40 2 Power saving mode ..........................40 3 Error warning ............................41 ENTRIES ..............................42 1 Item entries............................42 Single item entries ........................42 Repeat entries ..........................42...
  • Page 6: External View

    EXTERNAL VIEW Front view Rear view Customer display Operator display (Pop-up type) Printer cover Receipt paper Power cord Mode switch Drawer RS-232C connector cover Drawer lock Keyboard PRINTER The printer is one station type thermal printer, and therefore it does not require any type of ink ribbon or cartridge.
  • Page 7: Keyboard

    KEYBOARD Standard keyboard layout Received-on account key Cashier code entry key CASH Auto 1 and 2 keys Paper feed key PLU/Subdepartment key RCPT AUTO AUTO Receipt print/ Escape Paid-out key Amount key Discount key Void key RF ESC Refund key Foreign currency Clear key exchange key...
  • Page 8: Keys And Switches

    KEYS AND SWITCHES Mode switch and mode keys The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only when the switch is in the “REG” or “ ”...
  • Page 9: Displays

    DISPLAYS Operator display Customer display (Pop-up type) PLU/SUB DEPT REPEAT RCPT cashier code Amount: Appears in the far-right eight (max.) positions. Cashier code: Appears in the second position (one digit). Number of repeats for repetitive registrations: The number of repeats is displayed, starting at “2” and incremented with each repeat. When you have registered ten times, the display will show “0.”...
  • Page 10: For The Manager

    FOR THE MANAGER PROGRAMMING This chapter illustrates how to program your cash register. Program every item necessary for your store by following the appropriate procedure. • You can select the language of texts printed on receipts or journals from English, German, French or Spanish.
  • Page 11: Setting The Register Number And Consecutive Number

    Setting the register and consecutive number Setting the register number When your store has two or more registers, it is practical to set separate register numbers for their identification. You may set them in a maximum of six digits. To set the register number “0” Ñ...
  • Page 12: Programming For Departments

    Key operation example Print Ñ ≈ ≈ ≈ Ñ É Tax rate 2 Tax rate: 4% Lowest taxable amount • The lowest taxable amount is valid only when you select add on tax system. If you select VAT (Value added system), it is ignored. ≈...
  • Page 13 * Item: Selection: Entry: VAT4 or TAX4 VAT3 or TAX3 VAT2 or TAX2 VAT1 or TAX1 SICS / Normal SICS Normal Sign Minus department Plus department Always enter 0. HALO Type of unit price entry Open and preset Preset only Open only Inhibit department key Key operation example...
  • Page 14: Price Lookup (Plu) Programming

    Price lookup (PLU) programming Each PLU requires you to program the following: PLU code (three digits: 1 to 500) Associated department When a PLU is associated with a department, the following functions of the PLU depend on the programming for the corresponding department. •...
  • Page 15: Programming For Miscellaneous Keys

    PLU/subdepartment mode To program "0" Ö Ñ É PLU code To program the following PLU To program another PLU *1: 1 through 500 *2: 0 for subdepartment mode or 1 for PLU mode Key operation example Print Ö Ñ É PLU/subdept.
  • Page 16: Programming The Discount Key Amount

    Programming the discount key amount ( To program zero É Discount amount (max. six digits) Key operation example Print 1000 É Discount amount Programming the percent rate limitation ( You can program the upper limit of percent rates for percent entries. (Percent entries that exceed the upper limit may be overridden in the MGR mode.) To program zero Ñ...
  • Page 17: Programming Function Parameters For E Key

    *: Item: Selection: Entry: +/- sign + (premium) sign - (discount) sign â Item % / Item Enable Disable â Subtotal % / Subtotal Enable Disable Limit amount* for discount key * When programming for percent keys, always enter 0. Key operation example Print ≈...
  • Page 18: Programming Function Parameters For ; , ' , Î , R And P Keys

    • Double-size characters can be made by entering the character code 253. • All three digits of the character code MUST be entered (even if it starts with zeros). To program the word “SHARP” with the letter “S” being double size º...
  • Page 19 Alphanumeric character code table Code Character Code Character Code Character Code Character Code Character → á Ä â Ö ê Ü î ì í ’ ô ↓ ó û ç ° ú œ ¿ ´´ Ù ú à Æ ´´ ó...
  • Page 20: Programming The Department Text

    Programming the department text You can program a maximum of 16 characters of text for each department. Program the text by entering the character codes. To keep the current setting Ñ º É Character code (3 digits) Dept. key Ó Up to 16 characters To program another department *To program departments 16 through 30, press the department shift key at this point.
  • Page 21 Key operation example Print Ñ ≈ º º º º Ñ É List of function texts Function Default Function Default Key or function Key or function setting setting â (–)1 Customer GUEST Paid total PAID TL Domestic currency 1 DOM.CUR1 Differ DIFFER Domestic currency 2...
  • Page 22: Programming The Cashier Names

    Programming the cashier names You can program a maximum of 12 characters of cashier name for each cashier. Program the text by entering the character codes. To keep the current setting Ñ ≈ º Ñ É Cashier code Character code (1-6) (3 digits) Up to 12 characters...
  • Page 23: Programming Foreign Currency Symbol

    To program “THANK YOU” with double size and being centered on the third line as the logo message: Key operation example Print Ñ ≈ º º º º º º º º º º º º º º º º º...
  • Page 24: Programming Various Functions

    Programming various functions É You can continue programming until key is pressed for the programming described in this section. To continue programming, repeat from the first numeric key entry. Programming optional feature selection You can enable or disable the operation of Paid out, Received-on account, Refund, No-sale, Void in the REG-mode, and also select if you enable fractional quantity entry or not.
  • Page 25: Programming Receipt Print Format

    * Item: Selection: Entry: Printer type Journal printer Receipt printer Receipt print form Total Detailed Always enter 0. Date print on receipts Consecutive no. print Separator line in reports Separator line One line space Zero skip in PLU report Zero skip in general/cashier/hourly/ daily report Key operation example Print...
  • Page 26: Programming Euro System Settings

    Programming EURO system settings For details of EURO system settings, please refer to “PROGRAMMING FOR EURO”. Printing exchange total amount and change amount on receipt or journal Total and change amounts in exchange currency are printed respectively below each of the total and exchange amounts in domestic currency.
  • Page 27: Programming Logo Message Print Format

    Programming logo message print format You can select the number of lines of logo message, and the position to print it on receipt or journal. To set “0” Ñ ≈ Ñ É *A: Loge message type 0: Header 3-line message without graphic logo 1: Graphic logo only 2: Footer 3-line message with graphic logo 3: Header 6-line message...
  • Page 28: Programming Thermal Printer Density

    (4) RS-232C start code and end code To set “000000” Ñ ≈ Ñ É *ABCDEF *A-C: Start code 000-127 D-F: End code 000-127 (5) RS-232C time out setting To set “0” Ñ ≈ Ñ É Time out (1 to 255 sec.) (6) RS-232C print data To set “0”...
  • Page 29: Language Selection

    Language selection To set “0” Ñ ≈ É *Language *Language: 0: English 1: German 2: French 3: Spanish Key operation example Print Ñ ≈ É When you change the language by executing this procedure, the texts such as department/PLU texts, logo message and function texts, which you programmed, will be reset to the default settings. Programming the AUTO key —...
  • Page 30: Reading Stored Program

    Reading stored programs Your machine allows you to read every program stored in the PGM mode. Key sequence for reading stored program Report name Key sequence É Programming report É Auto key programming report É Printer density programming report ≈ Ö...
  • Page 31: Training Mode

    2 Auto key programming report 3 Printer density programming report Entered Value Printer density Printing density example 4 PLU programming report Range PLU code Mode parameter PLU text Unit price Associated dept. code TRAINING MODE The training mode is used when the operator or the manager practices register operations. When a cashier set in training is selected, the machine automatically enters the training mode.
  • Page 32: Reading (X) And Resetting (Z) Of Sales Totals

    READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last resetting. You can take this reading any number of times. It does not affect the register’s memory. •...
  • Page 33: Daily Sales Totals

    Daily sales totals Full sales report • Sample report Item counter and total Item percent 1 Mode title*1 counter and total Reset counter Net grand total(GT2-GT3) Grand total of plus Refund counter and total registration Grand total of REG-mode void counter minus registration and total Grand total of training...
  • Page 34 Cashier reports Individual cashier report • Sample report Mode title* Report title Cashier code Cashier name Customer counter Paid total Average *: When you take Z1 report, “Z1” is printed. When you take the reports in OP X/Z mode, “OPX” or “OPZ” is printed. Full cashier report The printout occurs in the same format as in the sample report of individual cashier, but all cashier’s sales data are printed in the order of cashier code number (from #1 to #6).
  • Page 35: Periodic Consolidation

    Periodic consolidation Full sales report • Sample report Mode title*1 Reset counter of daily total Reset counter of periodic consolidation Grand total The subsequent printouts are the same in format as in the X1/Z1 full sales report. *1: When you take X2 report, “X2” is printed. *2: Printed in the Z2 report only Daily net total report •...
  • Page 36: Ccd -Compulsory Cash/Cheque Declaration

    -Compulsory Cash/cheque Declaration- If you want to make mandatory the declaration of the cash and cheque amount in the drawer before outputting cashier Z reports, consult your dealer and have your register programmed for compulsory cash/cheque declaration. If your register is programmed for compulsory cash/cheque declaration (CCD), a cashier must first count and declare the cash and cheque amounts (of domestic and foreign currency) in the drawer, before he or she can output a cashier report.
  • Page 37: Electronic Journal

    ELECTRONIC JOURNAL This function is intended to record the journal data in the electronic journal (EJ) memory instead of journal paper. For details, consult your dealer. Recording journal data Your register records the journal data in REG, PGM, , X1/Z1 and X2/Z2 modes into the EJ memory. In the X1/Z1 and X2/Z2 modes, the header information (please refer to EJ report sample shown below.) is stored in the memory.
  • Page 38: Programming For Euro

    PROGRAMMING FOR EURO Your register can be modified to correspond with each period set for the introduction of EURO, and in your register each currency is treated as shown on the table below depending on which period you are in. Basically your register can be automatically modified to correspond to the introduction of EURO by executing the modification operation in the X2/Z2 mode.
  • Page 39 Automatic Modification of Register System for Introduction of EURO To make your register correspond to the introduction of EURO, your register system can be automatically modified when the procedure shown below is executed in the X2/Z2 mode. According to the steps of the introduction, you can make your register correspond to EURO.
  • Page 40 When “3” is substituted to “A”: Issuing a general Z1 report Issuing a general Z2 report Resetting GT1, GT2, GT3 and Training GT Setting “not printing” for a PGM function “Printing exchange total amount and change amount on receipt or journal”...
  • Page 41: Override Entries

    OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. Turn the mode switch to the MGR position. Make an override entry. On this example, the register has been programmed not to allow deduction entries over 1.00.
  • Page 42: For The Operator

    FOR THE OPERATOR PRIOR TO ENTRIES Preparations for entries Before registrations, insert the operator key into the mode switch and turn it to the REG position and check the following items: Paper roll If the paper roll is not set in the machine or there is low roll, install new one according to section “4. Installing and removing the paper roll”...
  • Page 43: Error Warning

    Error warning In the following examples, your register will go into an error state accompanied with a warning beep and the error symbol “ ” on the display. Clear the error state by pressing the key and take proper action. Please refer to the error code table on page 59.
  • Page 44: Entries

    ENTRIES Item entries Single item entries Department entries Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price Less than the programmed upper limit amounts For the optional departments 16 through 30, press Unit price * Department key...
  • Page 45: Multiplication Entries

    Multiplication entries Use this feature entry method when you need to enter two or more same items. This feature helps when you sell a large quantity of items or need to enter quantities that contain decimals. When you use a programmed unit price ≈...
  • Page 46: Displaying Subtotal

    Displaying subtotals Ñ The subtotal is displayed by pressing the key. When you press it, the subtotal of all entries which have been made is displayed and the symbol “ ” will light up in the display. Key operation example Print ã...
  • Page 47: Cash Or Cheque Sale That Does Not Need Any Tender Entry

    Cash or cheque sale that does not need any tender entry É Enter items and press the key if it is a cash sale or press the if it is a cheque sale. Your register will display the total sale amount. Key operation example Print ü...
  • Page 48 VAT2/tax2 VAT3/tax3 VAT4/tax4 When the multiple VAT/tax is assigned to a department or a PLU, a symbol of the lowest number assigned to VAT/tax rate will be printed. For details, contact your authorized SHARP dealer. Key operation example Print ù...
  • Page 49: Auxiliary Entries

    Auxiliary entries Percent calculations (premium or discount) • Your register provides the percent calculation for the subtotal and/or each item entry depending on the programming. • Percentage: 0.01 to 100.00% (Application of preset rate (if programmed) and manual rate entry are available.) Percent calculation for the subtotal Key operation example Print...
  • Page 50: Refund Entries

    Deduction for item entries Key operation example Print ä É (When a deduction amount of 75 is programmed.) Refund entries © If a refund item is the one entered into a department, enter the amount of the refund, then press the key and the corresponding department key in this order;...
  • Page 51: Payment Treatment

    Payment treatment Currency exchange Your register allows payment entries of foreign currency. Pressing the key creates a subtotal in foreign currency. For an additional payment in foreign currency Preset exchange rate For direct finalization After an entry É is completed *Exchange rate Amount tendered...
  • Page 52: Received On Account Entries

    Received on account entries Amount (Available cash tendering only) *Less than the programmed upper limit (max. 8 digits) Key operation example Print Ñ 12345 4800 Paid out entries Ü Amount (Available cash tendering only) *Less than the programmed upper limit (max.
  • Page 53: Receipt Issuance After Finalization/Copy Receipt

    Receipt issuance after finalization/Copy receipt If your customer wants a receipt after you have finalized a transaction with the receipt function being in the Ü “OFF” status (no receipting), press the key. This will produce a receipt. Your register can also print a copy receipt when the receipt function is in the “ON”...
  • Page 54: Correction

    CORRECTION Correction of the last entry (direct void) ∞ § If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( deduction ( ) or refund, you can void this entry by pressing the key immediately after the incorrect entry. Key operation example Print ü...
  • Page 55: Subtotal Void

    Subtotal void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered. Key operation example Print ˘...
  • Page 56: Operator Maintenance

    • Never touch around the print head and the motor during printing or before they have had sufficient time to cool. Cautions in handling the recording paper (thermal paper) • Use only the paper specified by SHARP. • Do not unpack the thermal paper until you are ready to use it.
  • Page 57: Installing And Removing The Paper Roll

    Installing and removing the paper roll Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in register malfunction. Paper specification Paper width: 57.5 ± 0.5 mm Max.
  • Page 58 When you want to manually install a new roll of paper while your machine is turned off, follow the steps shown below: Pull the print head release lever toward you (to the head-up position). (Refer to the drawing on page 54.) Correctly place the new paper roll into the paper bed.
  • Page 59: Removing A Paper Jam

    Removing a paper jam Precaution: Be very careful for the manual cutter mounted on the printer cover when removing and replacing the cover, so as not to hurt yourself. Never touch the print head immediately after printing, because the head may still be hot. Remove the printer cover.
  • Page 60: Opening The Drawing By Hand

    Opening the drawer by hand The drawer automatically opens in the usual way. However, when power failure is encountered or the machine becomes out of order, slide the lever located on the machine bottom in the direction of the arrow. (See the figure at the left.) The drawer will not open, if it is locked with a drawer lock key.
  • Page 61: Before Calling For Service

    Before calling for service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Fault Checking The display won't be illuminated even when...
  • Page 62: List Of Options

    • ER-22KT7: 10 2 x 2 size key kits • ER-11DK7G: 30 regular size dummy key kits • ER-51DK7G: 10 5 x 1 size dummy key kits SPECIFICATIONS Model: ER-A220 Dimensions: 330 (W) x 363 (D) x 238 (H) mm Weight: 8.9 kg...
  • Page 63 FOR CUSTOMERS IN U.K. IMPORTANT The wires in this mains lead are coloured in accordance with the following code: BLUE: Neutral BROWN: Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.
  • Page 64 SHARP CORPORATION Printed in Korea / Imprimé en Corée / Gedruckt in Korea / Impreso en Corea ➁ T(TINSM2402BHZZ) Downloaded from: http://www.usersmanualguide.com/...
  • Page 65 This file has been downloaded from: www.UsersManualGuide.com User Manual and User Guide for many equipments like mobile phones, photo cameras, monther board, monitors, software, tv, dvd, and othes.. Manual users, user manuals, user guide manual, owners manual, instruction manual, manual owner, manual owner's, manual guide, manual operation, operating manual, user's manual, operating instructions, manual operators, manual operator, manual product, documentation manual, user maintenance, brochure, user reference, pdf manual Downloaded from:...

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